• Men's USA

Men's USA

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Overview

Men's USA has a rating of 1.9 stars from 280 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Men's USA most frequently mention customer service, tracking number, and wrong size problems. Men's USA ranks 981st among Men's Clothing sites.

  • Service
    78
  • Value
    70
  • Shipping
    76
  • Returns
    66
  • Quality
    63

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
44
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How would you rate Men's USA?
Top Positive Review

“Last week I ordered a two button suit and tuxedos for...”

davi r.
7/23/14

Last week I ordered a two button suit and tuxedos for my colleagues’ reception party from Mensusa Company. I was surprised because it’s really very difficult to get high quality Suits at low price. There were a huge collection of kid’s suits, tuxedos and women’s collections too with a variety of colors with comfortable fabrics in different styles and patterns. Fast shipping and suits are delivered in time. They took only 2 business days to deliver and shipping charge amount is just $15. Nice Customer service.

Top Critical Review

“Unhappy”

Alfonso G.
9/20/24

I ordered from these guys and payed for 2 day shipping my order came late and they sent the wrong hat and now they are not trying to refund my 35 dollars for shipping and they want me to pay a restocking fee of 25$ for something they messed up on I will never order from they guys again 09/20/24 ship date was 09/15/24 clearly not 2 days

Reviews (280)

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Reviews that mention popular keywords

mens usa (34) customer service (64) lighting right (32) front door (27) birthday party (21) return policy (14)
Thumbnail of user darrenl11
Switzerland
1 review
2 helpful votes
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December 3rd, 2013

Hey Friend, I came to know about MensUsa from an anniversary party. The ones wearing their elegant dresses were discussing about the fabric quality. So I thought about to pay a visit to their store. Starting up front I was greeted by a well dressed store representatives who asked what I'm looking for. I told him I was looking for 2 button suits. He instantly took me to their collection center and I started trying out different designs. It was really awesome. The last time I made a purchase from MensUsa the store had an elegant lighting right up in the front entrance. This time that same place was marked by the best suits for this season. I took trial some of them on and found they were nice and comfortable. It was a big hit among my friends. MensUsa redefined my persona with their designed for comfort clothes.

Thumbnail of user erich151
Sweden
1 review
0 helpful votes
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September 30th, 2013

Hey Buddy, I came to know about Mens Usa from a birthday party. The ones wearing their magnificent dresses were saying about the fabric quality. So I thought about to pay a visit to their store. Starting up front I was welcomed by a well dressed salesman who asked what my requirement was. I explained to him I was looking for business suits. He instantly took me to their dress making center and I started trying out different designs. It was really cool. The last time I made a purchase from MensUsa the store had an elegant lighting right up in the front door. This time that same place was marked by the exclusive clothes for this season. I tried some of them on and found they were elegant and comfortable. It was a big hit among my friends. MensUsa redefined my persona with their impressive clothes.

Thumbnail of user williamh60
France
1 review
1 helpful vote
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October 16th, 2013

Hey Buddy, I came to know about Mens USA from a birthday party. The ones wearing their elegant dresses were saying about the suit quality. So I decided to pay a visit to their store. Starting up front I was greeted by a well dressed store representatives who asked what I'm looking for. I explained to him I was looking for designer tuxedos. He instantly took me to their dress making center and I started trying out different designs. It was really awesome. The last time I made a purchase from MensUsa the store had an elegant lighting right up in the front entrance. This time that same place was marked by the best clothes for this season. I tried some of them on and found they were elegant and comfortable. It was a big hit among my friends. MensUsa redefined my personality with their smart clothes.

Thumbnail of user benl32
West Virginia
1 review
1 helpful vote
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November 27th, 2013

Hey Friend, I came to know about MensUsa from an anniversary party. The ones wearing their magnificent dresses were saying about the suit quality. So I decided to pay a visit to their store. Starting up front I was welcomed by a well dressed store representatives who asked what I'm looking for. I explained to him I was looking for designer tuxedos. He instantly took me to their collection center and I started trying out different designs. It was really cool. The last time I made a purchase from MensUsa the store had an elegant lighting right up in the front entrance. This time that same place was marked by the exclusive clothes for this season. I tried some of them on and found they were nice and comfortable. It was a big hit among my friends. MensUsa redefined my persona with their designed for comfort clothes.

Thumbnail of user michaeld906
New Jersey
1 review
1 helpful vote
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December 20th, 2018

This store is not worth bothering with and mainly a scam. They do not accept returns, no matter what their return policy says, and they have no interest in customer satisfaction or even a professional conduct. Emails are not being responded to and they avoid customer contact wherever they can. Avoid this business or be prepared to lose your money for good. Just look at the website and you can see it all...
I bought a coat, was sent the wrong one and now they don't even accept the return and refund the money. SCAMMER!
See attached pictures (they used a COPIED picture for the product.)

Thumbnail of user richardw53
GB
1 review
1 helpful vote
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December 16th, 2013

Hey Buddy, I came to know about Mens Usa from a birthday party. The ones wearing their magnificent dresses were discussing about the suit quality. So I thought about to pay a visit to their store. Starting up front I was greeted by a well dressed store representatives who asked what I'm looking for. I explained to him I was looking for business suits. He instantly took me to their collection center and I started checking out different designs. It was really awesome. The last time I made a purchase from MensUsa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and found they were nice and comfortable. It was a big hit among my friends. Mens Usa redefined my personality with their impressive clothes.

Thumbnail of user laquanahw
New Jersey
1 review
3 helpful votes
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March 2nd, 2017

Don't bother wasting your time or money with these people! I should have done my homework and read up on how awful they are before giving them my business! Never again and I will do my best to make sure everyone I come in contact with knows not to buy from them!

Thumbnail of user jamesm157
France
1 review
1 helpful vote
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December 9th, 2013

Hey Buddy, I came to know about Mens Usa from a birthday party. The ones wearing their elegant dresses were discussing about the fabric quality. So I thought about to pay a visit to their store. Starting up front I was greeted by a well dressed store representatives who asked what my requirement was. I explained to him I was looking for business suits. He instantly took me to their dress making center and I started checking out different designs. It was really awesome. The last time I made a purchase from MensUsa the store had an elegant lighting right up in the front door. This time that same place was marked by the exclusive clothes for this season. I tried some of them on and found they were nice and comfortable. It was a big hit among my friends. MensUsa redefined my personality with their smart clothes.

Thumbnail of user holdenj4
Texas
1 review
0 helpful votes
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May 24th, 2021

I called dozens of times over multiple weeks trying to get this blazer and after 3 weeks, they told me it was out of stock. Customer service is the worst and all of them were completely unhelpful. They transferred me to every possible different phone number every time I called them saying I'm at the wrong warehouse. I needed this blazer before prom and someone named Philip promised me I would get it and then I spent 3 days trying to contact Philip again until I was finally fed up and talked to another lady where she told me it was out of stock everywhere even though Philip told me they had plenty of the blazers I wanted. Don't shop here if you want anything I should've listened to the other reviews about them receiving different colors and different sized stuff than they ordered but I wanted the blazer really bad so I ignored them. If you somehow get what you wanted from this $#*!ty $#*! place, you are one of the very few lucky people.

Service
Value
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Returns
Quality
Thumbnail of user lorih722
Virginia
1 review
1 helpful vote
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October 22nd, 2021
Verified purchase

September 2021 Ordered a suit. They sent the wrong one. There is no live person for returns - only purchases. Email only. They take 3+ days to reply and then ask you another question and wait another 3 days to reply. We sent pictures of the suit we ordered and the one we received. They offered us a $50 discount if we would keep the suit. We said no, we would like a refund. Still no refund or email or phone call. It is 6 weeks + now. Read return policy! It's almost impossible. Buyer beware!

Thumbnail of user nicolasg16
Michigan
1 review
1 helpful vote
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October 21st, 2017

I was on the phone trying desperately to get my in time for a wedding Im attending. Two weeks out, a customer service worker tells me the suit was shipped only for me to find out that three days later it never was! Finally two weeks later a suit arrives, but it is not even the correct one! So now I am going to be sitting at the front table of the wedding Ill attired and not matching wile taking part in the wedding. Stay away from this company.

Service
Value
Shipping
Returns
Quality
Thumbnail of user constancer51
Arkansas
1 review
2 helpful votes
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December 1st, 2020

I ordered and received a gorgeous mens overcoat in fast time, but wrong size. Also, did not receive confirming email with order number. Called their number, but got no help in returning the coat. Really, the coat is stunning, but doesn't fit. Be careful.

Thumbnail of user phyllisw306
Massachusetts
1 review
2 helpful votes
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December 29th, 2022
Verified purchase

I ordered a pair of boots for my boyfriend and I went onto the website to get a tracking number kept telling me no order found I emailed the company and replied to say we will get you one from warehouse that never happened. I called talk to a young lady that said they don't give out tracking info. Then she put me on hold hung up on me call Ed her back told me my boots were shipped should be there Tuesday December20, never got them called back and they said wait a few days still no tracking. Then got an email stating they were never shipped …. I called asked to speak to a supervisor and no call back… terrible… so upset he wanted to wear for an important event….

Tip for consumers:
Go somewhere else

Products used:
None

Service
Shipping
Thumbnail of user df491
Maryland
1 review
3 helpful votes
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November 21st, 2020

Why would you say you don't take returns if you didn't know you where selling junk! I bought a pair of shoes that looked really nice in pictures but when I received them they looked like dollar store junk! I've purchased a lot of items online but never have I received anything this cheap DON'T buy junk from this company and never buy from someone who won't take returns!

Thumbnail of user evalinem
Virginia
1 review
15 helpful votes
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November 25th, 2019

Ordered a suit and received a 48 jacket with 22in waist pants. Tried to return it due to their error and was told it had been too long. REALLY? The guy on the phone was so rude. I have a business and would never treat a customer like this. You are the distributor and should stand behind your product.

Thumbnail of user jeffh45
Oregon
1 review
0 helpful votes
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August 27th, 2013

After being invited to my Friend's anniversary party, I was thinking where to visit for the appropriate dress for the party. I was scanning a list of order card and found mens usa. Just hopped into their store previous week. I made a purchase from MensUSA the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were fabulous and comfy. It was a golden favorable among my colleague. Mens usa redefined my persona impressive with their dress. The party was a grand success and my dress was really awesome. Thanks MensUSA.

Thumbnail of user glennw94
Virginia
1 review
1 helpful vote
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December 22nd, 2018

I purchased a hat for $65 and paid $10 shipping. The hat I received in no way resembled the hat shown and described on their website. When I inquired about returning it, they said it would cost $15 to send it back and they would also charge me an additional $25 for the initial shipping! They said it's not worth returning so they would credit me $25 on my credit card. WHAT A SCAM. 100% customer satisfaction? Yeah, right. Word to the wise-avoid dealing with this outfit. They're not interested in your satisfaction, just their bottom line!

Thumbnail of user davidj68
Netherlands
1 review
0 helpful votes
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January 23rd, 2014

After being invited to my birthday party, I was thinking where to visit for the most appropriate clothes for the party. I was scanning a list of order card and found MensUSA. Just wished into their store previous week. I bought from mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were elegant and reasonable. It was a superb opportunity among my colleague. Mens usa redefined my persona impressive with their costume. The party was a grand success and my attire was really cool. Thanks mens usa.

Thumbnail of user davidw1850
Texas
1 review
12 helpful votes
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October 25th, 2019

I would like to take this opportunity to give praise for one of your employees Carla. She is an outstanding individual worthy of emulation by any employee within any organization, her friendliness and and professionalism are above reproach. I have spent 37 years in the United States Marine Corps in charge of 15,000 individuals, I am now the Safety Officer in charge of training for Naval aviation for the country. Carla's would be an in valuable asset to any organization. I have purchased many jackets and accessories from your company and will continue to do so primarily due to the individual that I have dealt with Carla. Thank you

Thumbnail of user danniel9
Virginia
1 review
1 helpful vote
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February 11th, 2014

After being invited to my office party, I was thinking where to visit for the magnificent outfit for the party. I was scanning a list of order card and found mens usa. Just wanted to go into their store previous week. I made a purchase from mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were elegant and comfortable. It was a superb favorable among my friends. MensUSA redefined my persona impressive with their outfit. The party was a grand success and my dress was really cool. Thanks Mens usa.

Thumbnail of user hubertk12
Ukraine
1 review
0 helpful votes
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October 22nd, 2013

After being invited to my social party, I was thinking where to visit for the glam dress for the party. I was scanning a list of brochures and found MensUSA. Just wished into their store last week. I bought from mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were awesome and comfortable. It was a superb favorable among my friends. Mens usa redefined my personality impressive with their clothes. The party was a grand success and my outfit was really very stylish. Thanks MensUSA.

Thumbnail of user jamess146
Germany
1 review
0 helpful votes
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October 29th, 2013

After being invited to my birthday party, I was wondering where to visit for the glam costume for the party. I was scanning a list of brochures and found MensUSA. Just wanted to go into their store previous week. I bought from MensUSA the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were fabulous and comfy. It was a big opportunity among my friends. MensUSA redefined my persona impressive with their attire. The party was a grand success and my attire was really very stylish. Thanks MensUSA.

Thumbnail of user jackj405
California
1 review
2 helpful votes
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January 9th, 2021

Don't let the negative reviews scare you off. I ordered, than looked at this company's reviews and I freaked out. I then called them *******963, expecting to not get an answer, this was not the case, the phone was answered immediately. I was told the exact date my suite would arrive and it did. Then I assumed my suit would be a piece of junk, who could sell a suit at that price. Wrong again, the suit I recieved was an excellent garment(s), great wool material, you would have thought I have paid thousands.

Tip for consumers:
Super easy site to order frpm, if you have doubts just give them a call, I did.

Products used:
Men's Double Breasted Suit + Pleated Pants Super 140's 100% Wool Solid Black

Service
Value
Shipping
Quality
Thumbnail of user luish21
Netherlands
1 review
2 helpful votes
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March 6th, 2014

After being invited to my wedding party, I was thinking where to visit for the magnificent clothes for the party. I was scanning a list of order card and found MensUSA. Just hopped into their store last week. I bought from Mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were beautiful and comfortable. It was a grand favorable among my friends. Mens usa redefined my persona impressive with their attire. The party was a grand success and my costume was really cool. Thanks MensUSA.

Thumbnail of user charlesb53
Romania
1 review
0 helpful votes
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January 17th, 2014

After being invited to my social party, I was thinking where to visit for the magnificent outfit for the party. I was scanning a list of pamphlets and found mens usa. Just hopped into their store last week. I made a purchase from mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were awesome and reasonable. It was a big favorable among my friends. Mens usa redefined my personality impressive with their dress. The party was a grand success and my attire was really cool. Thanks MensUSA.

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We provide Discounts on Mens Suits, Men's Tuxedos, Ferrini Boots, Boys Suits, Wedding and Business Suits for Men since 1988. Enjoy free shipping from MensUSA.com.

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