Men's USA

Instead of being notified that my item was unavailable, it was substituted for something similar. Item was not what I ordered. I received a different brand, finish, and a darker color than ordered. Apparently, automatic substitution is normal with this company, as the response I received from the company was that I received the correct item.

I feel like these people sent me a jacket close to the one I ordered hoping I would be ok with it but, when I was not they tried to discount the jacket and me keep it. When that didn't work after the return they charge me a fee for their error which I am sure they were aware of in order to get something out of the transaction. I would strongly suggest being careful with these people doing business. This is the 2nd time they got me on the same con job. Will never do business with these characters ever again.

Response from customer service to correct the wrong size was not what I ordered would strongly recommend to read the comments for as of now they are true. Still waiting for response of any kind. This is the first internet order we have experienced this level of dissatisfaction. All I have asked for is what I ordered. But as of now a refund might be in order.

After being invited to my office party, I was wondering where to visit for the appropriate attire for the party. I was seeking for a list of order card and found MensUSA. Just wished into their store last week. I bought from mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were elegant and comfy. It was a big opportunity among my colleague. Mens usa redefined my personality impressive with their costume. The party was a grand success and my outfit was really awesome. Thanks MensUSA.

They sent me something different than what was pictured then refuse to send a return label and want to stick me with return shipping. Others have said when they returned stuff they would say they didnt get it and some people were completely screwed by them

This company is so bad that I had to leave 2 review. I left one review on google review & they had a 2.7. They just recently removed their Google review because of the poor reviews. Order suit from them online they contact me to three days later through through email stating they didn't have my order I requested a refund but instead they gave me a run around for over a week poor company stay away please stay away don't waste your money or time please stay away I don't know how many times I got to say this but please stay away from this company

The first page of the site indicates that the company will allow returns and exchanges. Only after checkout does the company make clear that only exchanges are allowed. Pop up on the site indicates free shipping but the shipping charge is made anyway.

After being invited to my wedding party, I was thinking where to visit for the most appropriate costume for the party. I was seeking for a list of pamphlets and found mens usa. Just wanted to go into their store end of week. I bought from Mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were elegant and comfortable. It was a grand opportunity among my friends. Mens usa redefined my persona impressive with their attire. The party was a grand success and my outfit was really cool.

After being invited to my office party, I was wondering where to visit for the magnificent outfit for the party. I was searching for a list of brochures and found mens usa. Just hopped into their store previous week. I purchased from mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were awesome and reasonable. It was a superb favorable among my colleague. Mens usa redefined my persona impressive with their costume. The party was a grand success and my attire was really awesome. Thanks MensUSA.

I ordered a tuxedo and the coat came in the wrong size. I requested a return and reordered the tux again. First they tried to charge me an exchange fee which I refused to pay since it was their mistake. Then when I got my refund, it was short $48.88 which is the tax and shipping. The problem is they charged me tax and shipping on the new order again? I also paid out of my pocket the return postage of $23.85 to return the coat that they made the mistake on. Customer Service is worthless and I cannot seem to get any resolve from them. USE AMAZON INSTEAD!

After being invited to my office party, I was thinking where to visit for the magnificent clothes for the party. I was seeking for a list of pamphlets and found mens usa. Just wanted to go into their store previous week. I made a purchase from Mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were awesome and comfortable. It was a golden opportunity among my colleague. Mens usa redefined my persona impressive with their outfit. The party was a grand success and my costume was really cool. Thanks Mens usa.

This companies guarantee and return policy aren't worth the paper it's printed on. They should be investigated by California attorney generals office. Check out their history with the Better Business Bureau. This should speak volumes on how this company operates. The only reason they have a three star average rating is because some idiot named Octavious is having his buddies write fake five star reviews. We should be able to give a negative star rating. Buyer beware, steer clear of this company unless you want to be ripped off.

TERRIBLE COMPANY! I ordered a suit from this company mensusa and the suit ran very big. I have ordered from other companies and I have never had a problem with this name brand suit, It has always been true to size. The online processing said you need to contact them via email. I contacted them per email and I was not contacted back. I called the customer service line and explained that no one has replied to my email. I advised him I would like an exchange and explained the problem with the size. I indicated their website states free shipping easy returns or exchanges. He got very rude, nasty and ignorant with me and said to me this is why tailors get up each morning to assist people like me. I advised him the closet tailor is an hour away from and it is an inconvenience and costly to travel that far and pay for alterations. I would like to do and exchange. He replies back to me rather than argue with me take it to a tailor and hung up on me.

After being invited to my birthday party, I was wondering where to visit for the magnificent clothes for the party. I was searching for a list of brochures and found Mens usa. Just hopped into their store previous week. I made a purchase from mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were elegant and reasonable. It was a big opportunity among my colleague. Mens usa redefined my personality impressive with their attire. The party was a grand success and my attire was really awesome. Thanks Mens usa.

After being invited to my birthday party, I was wondering where to visit for the magnificent attire for the party. I was searching for a list of brochures and found mens usa. Just wanted to go into their store end of week. I made a purchase from mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were elegant and comfy. It was a superb opportunity among my colleague. Mens usa redefined my personality impressive with their dress. The party was a grand success and my attire was really very stylish. Thanks mens usa.

Ordered in early November. Was told even though item shows available on site it is out of stock. I cancelled the order. They contact me a week later saying the item i wan twill be coming in next Tuesday(That was November 20th). I say okay and re-order. Then after two more weeks goes by I am told that container is having problems at customs. Then I am told nothing further. I call again and no coat. Its now January and again the "Container" will be here on January 15th. Don't buy anything from this place

After being invited to my birthday party, I was wondering where to visit for the magnificent attire for the party. I was searching for a list of pamphlets and found MensUSA. Just hopped into their store previous week. I bought from mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were awesome and comfy. It was a superb opportunity among my friends. Mens usa redefined my personality impressive with their clothes. The party was a grand success and my clothes was really very stylish. Thanks mens usa.

First thing first this review is for 2022! Not 2001 or 2000
You can't even get in contact with anybody you call the phone number they provided and it's going to tell you they short of people of because of the covid 19 then tell you to email them I should have look online for reviews first people are going tell you they suck with them email you back and it's very very true then what they do is if you order something they seen you the wrong size so you can be stuck with the item because let's be honest here who's going to send the item back to them when it takes like 3 weeks or more to even get it in the first please or to even get a email from this company! Bottom line don't order from them I hope I save people from the headache I got!

Do not...DO NOT order from this company. This is literally the truth. They are the WORST company I've ever dealt with in my life. They're like the gang that couldn't shoot straight. They can't get the simplest order correct. Their customer service is horrific. Avoid them like a venerial disease. Rating-wise, I'd give them less than one star if I could.

I had the best experience here! They had such a large number of decent suits to browse, and the staff was exceptionally useful and tolerant. The costs are low for the nature of the suits. I was charmingly astonished amid my first visit. This is certainly my go-to put for getting suits!

I ordered Blue sneakers, they sent me Black. No return label and I sent them 4 emails without a response. After calling them I was informed that to return the $300 sneakers they sent me in error the expense of returning them is on me. Never do business with them again

I purchased a 3 piece suit. They charged men the price+free shipping+$10 for something. The pants and coat did not fit. I sent several emails and did not get a response for many business days. I tried to call during their business hours but no one ever answered. I ask for a RMA and days later they informed me that It could not be returned even though they have a 100% fit guarantee. I had to turn it over to my credit card company before they would agree to allow me to return it. I sent it back in the original box and all the tags and everything was still on there. They only refunded part of the suit price even though it was exactly like it was sent an even returned in the same box. I will never buy anything from this Shady and crooked company again. DO NOT buy anything from Mensusa.com, go to some other website or risk getting cheated by this company.

I was so worried when I placeD my order because of all the negative reviews found on this website. I only found those reviews after placing my order so I was worried I had just walked into a trap. But it turned out to be quite the lovely experience. I placed my order on a Saturday. I received confirmation that my order was all in order on Sunday and that my order would be shipped on Monday. Although I've never received any indication that it was shipped, I received the suit on the following Thursday. Everything was according to the sizes I have ordered and the suit fits like a glove. Thank you Mensusa! You've made a happy online customer out of me.