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Mia Belle Girls
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Mia Belle Girls

How would you rate Mia Belle Girls?
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Missouri
1 review
10 helpful votes
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I ordered two flower girl dresses that looked beautiful online. I received them 20 days later and was very disappointed in the quality and I received the incorrect sizes. The beading was coming off the dress. When I contacted Customer Service, after several emails and sending pictures I finally received approval to return the item. After they received the return items, they refused to refund my card and said I could only have a store credit. This went back and forth for days. I will never order from this company again.

Date of experience: July 22, 2020
Raphael N. Mia Belle Girls Rep
over a year old

Hello Lesli, we're terribly sorry to see this! Please email cs@miabellebaby.com so we can ensure you were taken care of!

New York
1 review
1 helpful vote
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Didn't get my order
December 14, 2023

This is absolutely ridiculous I placed an order in Nov 2023 for an elf outfit for Christmas eve. Noone will get in touch with me. My daughter is crying cause she won't get the one outfit she asked to wear thanks for breaking a 5 year olds heart awesome job

Date of experience: December 14, 2023
Raphael N. Mia Belle Girls Rep
over a year old

Hello Christen,
We apologize for the delay in response to your email inquiries. Records indicate the Elf Dress Set delivered Saturday, 12/16/2023 - 2 days after the posting of the review. Please email us at cs@miabellebaby.com if you have any questions or concerns regarding the delivery or items received. We appreciate your patience as the item was sold as Pre-order Now, Ships Mid December. We are happy to see the tracking reflects the successful delivery of the package on Saturday 12/16/2023.

Best Regards,
Teric

Texas
1 review
5 helpful votes
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So disappointed in this company. Bought shoes for my granddaughter. She wore them maybe twice and all the rhinestones started falling out! They did not honor any return or exchange because she wore them! Not ok! As pricey as they were they should have lasted more than 2 times wearing them! So disappointing!

Date of experience: September 7, 2021
Raphael N. Mia Belle Girls Rep
over a year old

Hello Vikki, we're terribly sorry to see this! Please email cs@miabellebaby.com so we can ensure you were taken care of!

Virginia
1 review
0 helpful votes
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I ordered on May 30th. I have received one item of the 5 I ordered. It is now July 6th and the other 4 pieces have not been received by the shipping company. When I inquired, I was told customs takes a long time. I would not recommend ordering from this company if you want to receive your order in a timely fashion.

Date of experience: July 6, 2021
Raphael N. Mia Belle Girls Rep
over a year old

Hello Teresa, we're terribly sorry to see this! Please email cs@miabellebaby.com so we can ensure you were taken care of!

Netherlands
1 review
0 helpful votes
Follow Gudrun R.
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This fits the bill
September 25, 2023

My granddaughter is going into preschool very soon and I wanted her to have a special dress to wear that day but not a fussy one. This fits the bill. My daughter sent me a picture and said she immediately put it on and refused to take it off!

Date of experience: September 25, 2023
Pennsylvania
1 review
3 helpful votes
Follow T P.
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They don't ship the items
September 26, 2023

Horrible horrible horrible!
I ordered a costume for my daughter. After two weeks I still had not received shipping information despite the website saying item was in stock and would ship in 2-5 days.
I emailed and got no response. I emailed two more times and received an auto generated email that did not even answer my question or resolve my issue. I emailed a 4th time asking for a refund and order cancelation...NO RESPONSE!
Take your business elsewhere!

Date of experience: September 26, 2023
Raphael N. Mia Belle Girls Rep
over a year old

Hello T.P.
We apologize for the communication delays and lack of complete answers, as we enabled one quick auto-response to provide the tracking link and return portal link, if that was the request of the email. If you have not received resolution to your concerns, please email us at cs@miabellebaby.com and include ATTN TERIC in the subject line as well as your order number. We could not locate an order with the details provided, and look forward to resolving your concerns as soon as we receive the email.

Thank you.
Teric

New Jersey
1 review
1 helpful vote
Follow Bonnie C.
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Cute clothes, horrible customer service
November 2, 2022

I placed a large order. When some items didn't arrive when needed, I contacted them to cancel those items. I was told it couldn't be done because they were in transit. That was over a month ago. Those items still haven't arrived and they were ordered 2 months ago. Had to write customer service twice to get an answer which was not prompt at all. Items that were sent were overstuffed into a bag that was too small. Their phone is not in service so all contact must be done by email. Horrible company.

Date of experience: November 2, 2022
Raphael N. Mia Belle Girls Rep
over a year old

Hello Bonnie, We apologize for the issues experienced with your order, as some items were backordered and delayed with shipping notifications. Unfortunately, once an item has shipped, there is not way to cancel the shipment after it has left the facility. We have confirmed that one item did not ship and have issued a refund today for the missing item. Please find our email sent today to confirm our resolution offer regarding the missing item. We experienced higher than normal shipping inquiries and our response time was longer than expected. Thank you for your feedback, as we are working to improve on our quality of and response times to all inquiries. We hope to work with you again on your next order! Please send any questions to cs@miabellebaby.com for further assistance. Thank you. Teric

Minnesota
1 review
1 helpful vote
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No free returns!
October 30, 2021

I bought a dress and I contacted Mia belle to let them know that the dress that I bought is not what I expected as it shown in the picture. There are some pulls from the dress. They told me I can return with everything attached to the dress but I have to pay for a shipping label which is I just had it one day in my hands nothing stains never wore. I tried to log in to their website but my email not to be found or not registered! It is ridiculous I used same email account even receive a email about my concern but my email is not registered to them. This site is a scam! Don't fall for the beautiful picture as it's not what it looks like in hands. Cheap material! Waste of money! Don't trust this

Date of experience: October 30, 2021
Raphael N. Mia Belle Girls Rep
over a year old

Hello Michelle, we're terribly sorry to see this! Please email cs@miabellebaby.com so we can ensure you were taken care of!

India
1 review
2 helpful votes
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Good
May 19, 2022

Her first Daddy Daughter Dance was a total hit! Even at dinner they were approached saying how beautiful her and her dress were. This dress is well made, but wrinkles easily…. We purchased the shoes here as well and those we're adorable! I highly recommend this company! We will be buying a lot more!

Date of experience: May 18, 2022
Raphael N. Mia Belle Girls Rep
over a year old

Awesome Ellie! We love to hear that the Daddy Daughters dance was a hit! :)

Colorado
1 review
0 helpful votes
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Order not received
May 16, 2020

I placed an order and received a confirmation number on April 7,2020. My account was charged on April 8,2020. I can't get any answers and no idea when or if my order will even ship. Very dissatisfied. This is a scam. Do NOT order from them. Today's date is May 16,2020.

Date of experience: May 16, 2020

Overview

Mia Belle Girls has a rating of 2.4 stars from 436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mia Belle Girls most frequently mention customer service, store credit and halloween costume. Mia Belle Girls ranks 269th among Kids Clothes sites.

service
128
value
117
shipping
124
returns
104
quality
116
This company does not typically respond to reviews
+71