I ordered two flower girl dresses that looked beautiful online. I received them 20 days later and was very disappointed in the quality and I received the incorrect sizes. The beading was coming off the dress. When I contacted Customer Service, after several emails and sending pictures I finally received approval to return the item. After they received the return items, they refused to refund my card and said I could only have a store credit. This went back and forth for days. I will never order from this company again.
This is absolutely ridiculous I placed an order in Nov 2023 for an elf outfit for Christmas eve. Noone will get in touch with me. My daughter is crying cause she won't get the one outfit she asked to wear thanks for breaking a 5 year olds heart awesome job
Hello Christen,
We apologize for the delay in response to your email inquiries. Records indicate the Elf Dress Set delivered Saturday, 12/16/2023 - 2 days after the posting of the review. Please email us at cs@miabellebaby.com if you have any questions or concerns regarding the delivery or items received. We appreciate your patience as the item was sold as Pre-order Now, Ships Mid December. We are happy to see the tracking reflects the successful delivery of the package on Saturday 12/16/2023.
Best Regards,
Teric
So disappointed in this company. Bought shoes for my granddaughter. She wore them maybe twice and all the rhinestones started falling out! They did not honor any return or exchange because she wore them! Not ok! As pricey as they were they should have lasted more than 2 times wearing them! So disappointing!
Hello Vikki, we're terribly sorry to see this! Please email cs@miabellebaby.com so we can ensure you were taken care of!
I ordered on May 30th. I have received one item of the 5 I ordered. It is now July 6th and the other 4 pieces have not been received by the shipping company. When I inquired, I was told customs takes a long time. I would not recommend ordering from this company if you want to receive your order in a timely fashion.
Hello Teresa, we're terribly sorry to see this! Please email cs@miabellebaby.com so we can ensure you were taken care of!
My granddaughter is going into preschool very soon and I wanted her to have a special dress to wear that day but not a fussy one. This fits the bill. My daughter sent me a picture and said she immediately put it on and refused to take it off!
Horrible horrible horrible!
I ordered a costume for my daughter. After two weeks I still had not received shipping information despite the website saying item was in stock and would ship in 2-5 days.
I emailed and got no response. I emailed two more times and received an auto generated email that did not even answer my question or resolve my issue. I emailed a 4th time asking for a refund and order cancelation...NO RESPONSE!
Take your business elsewhere!
Hello T.P.
We apologize for the communication delays and lack of complete answers, as we enabled one quick auto-response to provide the tracking link and return portal link, if that was the request of the email. If you have not received resolution to your concerns, please email us at cs@miabellebaby.com and include ATTN TERIC in the subject line as well as your order number. We could not locate an order with the details provided, and look forward to resolving your concerns as soon as we receive the email.
Thank you.
Teric
I placed a large order. When some items didn't arrive when needed, I contacted them to cancel those items. I was told it couldn't be done because they were in transit. That was over a month ago. Those items still haven't arrived and they were ordered 2 months ago. Had to write customer service twice to get an answer which was not prompt at all. Items that were sent were overstuffed into a bag that was too small. Their phone is not in service so all contact must be done by email. Horrible company.
Hello Bonnie, We apologize for the issues experienced with your order, as some items were backordered and delayed with shipping notifications. Unfortunately, once an item has shipped, there is not way to cancel the shipment after it has left the facility. We have confirmed that one item did not ship and have issued a refund today for the missing item. Please find our email sent today to confirm our resolution offer regarding the missing item. We experienced higher than normal shipping inquiries and our response time was longer than expected. Thank you for your feedback, as we are working to improve on our quality of and response times to all inquiries. We hope to work with you again on your next order! Please send any questions to cs@miabellebaby.com for further assistance. Thank you. Teric
I bought a dress and I contacted Mia belle to let them know that the dress that I bought is not what I expected as it shown in the picture. There are some pulls from the dress. They told me I can return with everything attached to the dress but I have to pay for a shipping label which is I just had it one day in my hands nothing stains never wore. I tried to log in to their website but my email not to be found or not registered! It is ridiculous I used same email account even receive a email about my concern but my email is not registered to them. This site is a scam! Don't fall for the beautiful picture as it's not what it looks like in hands. Cheap material! Waste of money! Don't trust this
Hello Michelle, we're terribly sorry to see this! Please email cs@miabellebaby.com so we can ensure you were taken care of!
Her first Daddy Daughter Dance was a total hit! Even at dinner they were approached saying how beautiful her and her dress were. This dress is well made, but wrinkles easily…. We purchased the shoes here as well and those we're adorable! I highly recommend this company! We will be buying a lot more!
Awesome Ellie! We love to hear that the Daddy Daughters dance was a hit! :)
I placed an order and received a confirmation number on April 7,2020. My account was charged on April 8,2020. I can't get any answers and no idea when or if my order will even ship. Very dissatisfied. This is a scam. Do NOT order from them. Today's date is May 16,2020.
Answer: Mia Belle Baby is a legit comp. I purchased many clothes for my daughter and always been satisfied with my purchase. The product quality of dresses which I order from here is always amazing and prices are also reasonable. Mia Belle Baby dresses aren't just unique and beautiful, but comfortable and cost-effective too. Many times, I got a discount on the outfits which gave me an opportunity to buy more and more clothes for my girls. In addition, the online store's delivery services are also amazing. They always delivered the dresses in just a few days after I placed the order. I am very happy with the store and recommend the store to all the parents out there. Mia Belle Baby won't disappoint you!
Answer: You can use a handheld steamer to warm and re-shape the netting on the dresses. Or hang the dress in a closed-door bathroom with a hot shower to create steam for around 15 - 20 minutes. Basically, the dress needs steam to be warmed up to be shaped. Great Question!
Answer: Hi Alissa, Thank you for your Halloween costume order! Please email cs@miabellebaby.com with your name and order number - several items are expected to ship out the week ending 10/14/2022. For a specific costume or order, please email us for further assistance. Thank you!
Answer: We can answer all your order questions and concerns at cs@miabellebaby.com. Please email us to receive your order status or any other questions.
Answer: We can answer all your order questions and concerns at cs@miabellebaby.com. Please email us to receive your order status or any other questions.
Answer: Thank you for the question. We are based out of Florida, USA.
Answer: Thank you for the question. We are based out of Florida, USA.
Answer: Thank you for the question. We are based out of Florida, USA.
Answer: Thank you for the question. We source our items from various suppliers around the world, it depends on which items you are requesting.
Answer: Thank you for the question. We are based out of Florida, USA.
Mia Belle Girls has a rating of 2.4 stars from 436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mia Belle Girls most frequently mention customer service, store credit and halloween costume. Mia Belle Girls ranks 269th among Kids Clothes sites.
Hello Lesli, we're terribly sorry to see this! Please email cs@miabellebaby.com so we can ensure you were taken care of!