We ordered a costume at the beginning of Sept that still has get to be shipped! No one will answer us and Halloween isn't too far off and the ship date has changed to later and later. Absolutely $#*! service don't waste a dime! Last time I'll ever shop here.
I bought 2 dresses, boots and a hat for pictures with Santa. Everything got delayed. The dresses were poor quality. The hat shows that they delivered it but I never received it. It is being shipped from overseas (China). I tried to address this but no response. The boots are back ordered until January. I have asked to cancel them since I won't need them. I live in Florida and only ordered them for a picture. I have called and emailed about cancelling the boots. I get a response of best regards.
Hello Jan, we're so sorry about this. Please email cs@miabellebaby.com so we can look into this for you!
I purchased mint swimsuit for over 30$, and I received blue color. Originally there were two colors for option, one is pink, the other is mint. This is really really poor quality of made in china, there is no brand name tag, now size tag. It's waste your money, avoid this site and company.
Do not buy anything from this poor excuse of a company. I ordered a pair of sandals for my daughter for Valentines day back in January, they finally arrived the middle of March. The shoes were extremely small, definitely not true to size, so I sent them back. Well it's June now and we still don't have any shoes and they will not respond to any of my inquiries. Its absolutely unacceptable and ridiculous. I honestly don't know how they haven't been shut down, they sit on a throne of lies.
Hello Ashley, we're terribly sorry to see this! Please email cs@miabellebaby.com so we can ensure you were taken care of!
This company does not have it together! Have been told 3 different days my item will ship and finally just got a notice that it is shipping today and won't be here for my daughter to trick or treat in. I will never buy again from here and would not recommend. Order date was 10/13/18. Also have yet to reply to my email I sent before I started calling!
I bought this gown for my grand daughter for her up-coming 5th birthday this coming December, so she has yet to wear it.
But...this dress is GORGEOUS and very elegant! The embroidery is impeccable!
I definitely planning to order from Mia Belle Girls again!
The quality is fine. It just isn't the colour I thought I was ordering. I do not like a lighter jean coloured and judging by the photos on the website I was buying a darker denim vest. I will no longer purchase from this site due to the product not being as advertised.
Dear Keri,
I’m so sorry to hear that everything wasn’t perfect with your order! We have partnered with an innovative online return portal ReturnBee, which will allow you to complete any returns/exchanges in 3 easy steps. Just click on the link below, enter your order number and the zip code used on the shipping address when prompted.
The below Q / A is taken from our return policy.
"Why does my style’s color shade look different than what I saw on the site when I ordered it?"
Mia Belle Girls product picture colors may vary depending on what device you are using to access our site.
ReturnBee link: https://mbg.returnbee.com
Please note that we have a 30-day return policy for each item and accept returns up to 30 days after delivery.
Don’t hesitate to contact us if you have any questions, and thank you for being a valued member of the Mia Belle Girls family!
Best Regards,
Teric
Mia Belle Girls' Customer Service
This outfit was just as cute on my daughter as it is in the pictures! She even wears the infinity scarf, which is a huge deal, because she sensory issues from her autism and doesn't wear anything around her neck!
We bought many dresses for my daughter from Mia Belle Baby. Always came very well packed and nicely presented. Very pleased with the purchase. We will buy more outfits in the near future from the store. Keep it up guys!
We love this dress so much! A bummer we cant show it off at easter dinner this year with everyone self isolating but pictures are so cute! My little is on the small side of a 2t and this dress was a bit tight. If I ordered again I would definitely order up a size. The colors and design are adorable though!
Overview
Mia Belle Girls has a rating of 2.4 stars from 436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mia Belle Girls most frequently mention customer service, store credit and halloween costume. Mia Belle Girls ranks 269th among Kids Clothes sites.
- Visit Website
- Hallandale Beach
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Kids Clothes Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Bre,
We apologize for the delays experienced with your costume order. We expect that this issue has been resolved, however if the order has not been fully delivered, or fully refunded depending on any cancellation / return requests, please let us know by emailing us at cs@miabellebaby.com and include in the subject line ATTN TERIC and I will work to resolve and respond as quickly as possible.
I look forward to resolving your concerns and appreciate your patience if you are sending an email and awaiting a response.
Best Regards,
Teric
Mia Belle Girls Customer Service Manager