Micro Center

Got my board online and quick shipping, i also enjoyed going to the store as it is well organized and helpful.

Bought Clear Case for my iPhone 12 Pro Max for a good price from Micro centre. Got delivered in 2 days. The received product was clean and clear.

I made the mistake of thinking the computer experts at the store could help me. The store itself is a nightmare. They have zero organization, it is like a yard sale.i spent several thousand dollars buying everything i would need to build a pc. The employees seem nice enough, but i don't think they know anything nor do they care. I am now at home with piles of redundant unrelated cables and hardware. Not one screw in this package fits any hole on the case or a single component. I have about 30 unmarked cables that don't seem to fit any port on anything.i think i may actually need 2, but thanks for all the decoy's. Considering i wanted all amd stuff i'm curious why half this crap is invidia. Too bad the stuff i was given isn't compatible, if only someone at the store had a computer database they could check this on...
i told the employee that computers aren't my specialty, that the thing i needed help with the most was making sure the components i was buying would go together.i was willing to spend what it took to get the whole package, like a kit. I didn't want the "auto-zone treatment". I specifically asked to make sure the hardware would be included. What i got is the opposite. None of the sealed packages i received have any type of instuctions or directions. The only documents included are legal disclaimers about how the manufacturer takes zero responsibility. Could they have labeled something, anything? Like these half dozen fans i'm supposed to install intelligently, couldn't someone have indicated the direction they spin? Maybe an arrow telling what side is the top? How about a cable with 7 connectors branching off of it, maybe more that the letters p and c would have been helpful. Lucky for me none of these cables match any ports so i don't have to worry. The icing on the cake is, now that i am home seeking help on the internet i can't even search for the parts as most of the labels include numbers and letters mixed together and printed in some robot font so there is no way to distinguish 0-o, 3-e, s-5, or 1-i-l etc.
in conclusion, after spending the whole day shopping at microcenter, i would have preferred being mugged and beaten.

My sister in law visited USA and I have told her to get me new lap in MicroCenter, when she send me prices i must say i was stunned. It is very professional store and I did not hesitate to buy it :)

Like this service and the way they treat their customers. They offer savings up to $150. That's so weird for the quality that is good enough.

It saddens me to have to share this frustrating experience with a store that since 2019 was my preferred option for purchasing computer equipment and services for my small business. Multiple purchases and a true promoter of their services I was until recently, when I had the bitter experience of taking one of the same equipment purchased from them to the technical department so that they unlocked the PC since we had forgotten the access pin. To my surprise, after 2 days, due to an "error" by one of their technicians, they deleted all the data from the PC, which, being for commercial use, contained hundreds of documents and an image bank with more than 5,000 photographs, most of them They bought and others paid through photographer services. All of them used to update social network profiles of more than 12 companies for which our office manages their online presence. Despite the fact that the store sent an attempt to recover the data to an external place, we found ourselves obliged for the duration to try to get the pc back, to pay again to recover the data and the hundreds of images owned by the companies to which we take their networks, so as not to lose the contracts we have with them.

To make a long story short, the computer was returned a month and a half later, and not with all the data recovered, and our small business lost over $15,000 due to this error by one of their technicians. We formally request that the store take responsibility for this damage to our office, but to our surprise they have decided not to do so, demonstrating with this that there is NO guarantee at all in their repair shops. This is definitely serious. But since we live in a rights society, this company was currently sued for damages in the Gwinnett courthouse. Very soon I will update on this case. In the meantime, I invite you to take all the necessary precautions before trusting a company like Micro Center, which if for some reason something similar should happen one day, does not offer any type of guarantee in its equipment repair services.

I contacted HP for a laptop issue they suggest to take it to micro center since they are an authorized repair center (BIG MISTAKE) leave my laptop there, 2 weeks pass by and they never contacted me for anything went to the store they took very long to find my laptop then they told me that no one has even look at it NOT EVEN ONCE I was so mad with these people they are just lazy boys with no expertise at all very long wait times and looks like they do not know for sure what they are doing in the 25 minutes that I was there I saw and heard about 50% of the customer complaining about there repairs too, sales of equipment and parts is very good but the service and repair department is extremely bad and careless they really need a good manager there, with honesty I can verify what I am saying that department is a total mess and by the way I saw couple of German cockroaches on the wall I even told one of the workers there and they didn't care at all, I will continue sending my electronics to the manufacturer as before and never ever go back to service anything on micro center on Tustin CA. (please see my pictures for proof) Thanks. I hope this help other people and to put strict attention to this department.

However, a recent visit to their service department left me feeling extremely disappointed with their customer service.

The service department at Micro Center is supposed to be the go-to place for customers experiencing problems with their electronics. Unfortunately, my experience there was nothing short of a nightmare. Upon arriving at the service desk, I was greeted by an unfriendly technician who seemed uninterested in helping me. After explaining my issue, the technician simply took my device and told me to come back in a week.

When I returned a week later to pick up my device, I was shocked to find that nothing had been done to fix it. The technician simply handed me my device and said that there was nothing they could do. When I asked for an explanation, the technician became defensive and rude, telling me that I was wasting their time.

Feeling frustrated and ignored, I asked to speak with a manager. The manager arrived shortly after and listened to my concerns. However, instead of apologizing for the poor customer service I received, the manager seemed to dismiss my complaints and insisted that the service department was doing everything they could.

After leaving Micro Center, I decided to share my experience on social media. To my surprise, many others had similar experiences with the service department at Micro Center. It became clear that this was not an isolated incident but rather a systemic problem with the service department's customer service.

In conclusion, my experience with the service department at Micro Center was extremely disappointing. The technicians were unfriendly and unhelpful, and the management seemed to dismiss my concerns. I would caution anyone against using their service department and recommend seeking out alternative options for electronics repairs.

I have had several experiences with Micro Trend and all have been positive. It's nice to have a store that you can trust.

If you are tech savvy and don't need assistance in a Micro Center store, then this review isn't for you. However, if you are like me and need assistance with purchases, figuring things out, etc., then you have to be able to trust the sales associates' knowledge and experience. Micro Center is NOT the place for you. I recently selected a printer with the help of a Micro Center sales associate (white shirt) and told him that I wasn't sure if the wireless feature would work with my computer. He recommended a USB cable just in case. Made sense. In the cable aisle, we were further assisted in cable selection by 2 blue-shirt sales associates. All three agreed on the cable selection for me. I get home and find that I am unable to setup my printer because the wireless feature isn't compatible and neither is the USB cable that was selected for me. The cable wasn't the right kind or right shape. This meant a delay in setting up my printer and a return trip to Micro Center (not close by). I spoke with a manager and was met with disinterest and condescension. I explained in detail what happened and all he had to say was, "it was an honest mistake". Seriously? Three clueless employees giving wrong information to a customer - an honest mistake? How about "poorly trained employees that he isn't managing very well". I am neither 'Karen' nor 'Darren'. I never raised my voice or acted irate. I deserved better customer service that what I got from that manager. In hindsight, going to Micro Center was my own honest mistake. I could have gotten the same type of service at a better price at Target (it's closer to my house).
Lesson learned. Never again.

I been going to mirco center for a while now and i must say it been the best since radio shack when out of business

Great help and I always find the product I'm looking for. We've purchased 2 computers from them, and they give a lot of bang for the buck.

They wipped joe bartolozzi's sd card now his mine craft world is gone L. Micro center and L guy working on the PC

The best guy ever. Super knowledgeable and patient. He made sure to answer every question and show us the right stuff!

My brother in law told me to take a look at this webiste and order my new PC from there. I listened his advice and I did not regret

A site to get everything in one place. I`ve bought a home pc here. Arrived in time and with extensive packaging, so everything went fine.

4 days after my order i got a tracking number 4 days after that the tracking still was not a good one. After 3 calls and 2 hrs on the phone still no results. DO NOT BUY FROM THESE CLOWNS.

Simply put, the WORST experience in buying a PC I have ever had.

The store clerk, Joseph Thon, was rude, dismissive and aggressively tried to push parts on me saying they were "the last ones they had in stock". Numerous times during our conversation, he just walked off and acted like he had better things to do with his day than discuss the purchase of a PC with me. He did not seem to have any other customers or phone calls to attend to. It felt like this was pushing me through every decision to be made. When picking out a case for the computer, Mr. Thon pointed at one and said "just take it already". I was honestly on the verge of walking out but was eager to replace my computer since it had just died that day and I work from home. It was a mistake.

Upon taking the PC home I found that the hard drive I bought was not correctly installed in order to be identified by the OS and there was less RAM than I paid for installed in the machine. Later, I discovered that the fans on my GPU were not properly set up after the PC overheated because they were set to remain off until the PC reached more than 60 degrees Celsius. The computer is still under warranty but I absolutely do not trust them enough to seek them out for any reason ever again. I would sooner see that store burned to the ground than return even for a refund.

I have since talked to several other patrons of this location. They told me they experienced similar dismissive attitudes and felt rushed buying other products (headphones, etc) from employees at this Micro Center.

The Micro Center at 1957 E. Joppa Road in Parkville, Maryland seems to operate like a shady used car salesman. They know they have something you want and they take pride in abusing their customer base through underhanded and aggressive salesmanship. One star is frankly too many for this terrible establishment. Potential buyer BEWARE!

The shipment received was short one item. I contacted them the day received and have never heard back from them. Sorry I ever did business with them!

The products are at good and affordable rate. The service provided by them is nice and quick. Its best for by computer related products.

The service works great and treats the clients in a positive way. Good in terms of pricing and delivery times

Jim Rhodes went way beyond the call of duty. Thank you Jim. You really took the pain out of repairing a new printer

I went to MicroCenter to buy a laptop - after my 1-yr old laptop, from a maker I will not name, simply, died on me without any known damage or warnings.

First, I researched the laptops in stock, via MicroCenter's website; and finding what I wanted was listed, as being in-stock.

I met and engaged with a sales associate, sharing what I found online and requested for verification. I, specifically, asked to be verified that the laptop had a "specific feature." The associate retrieved the model from stock and assured me it met my specifications. (Unfortunately, you're not able to open the package to, actually, view the product to check it matches your specs.)

However, after getting home and opening the package, I discovered it lacked the very spec I indicated as a must have. (I commuted a total of 70 miles for this).

I contacted Customer Service - who was very understanding of my issue - and the Rep began to initiate a solution. The Rep put me on hold and contacted the Store and spoke with a Manager. I was told to return to the store, as I needed the laptop for immediate use. I began the 70 mile roundtrip journey, again.

Once at the store, the Manager - after apologizing for the error and it having to cause me such another long road trip - to resolve the problem, actually, provided me a laptop which was an upgrade and offered other financial reparations for the trouble caused.

I, only, accepted the upgrade - making him aware I wasn't attempting to scam the store and declined the other financial offer.

Overall, I reminded myself that for future computer and electronic purchases, MicroCenter will be the FIRST resource I use. On past visits, the staff, always, greet you upon entering the store, asking how they may assist you. All my past experiences have been met by efficient staff and services, along with a very clean store.