Micro CenterReviews 160

I was so excited when I bought my first computer I was so excited. Just the right color.It was on clearance. Never was told it was refurbished. But should have known. I purchased it August 2017. Not even a year old. I keep getting a message. Free up storage. My hubby. Look at it for me found pictures of some. People on vacation. I couldn't believe. Still more pop-ups. Then I was told by a friend your computer is going to crash. It did. Took it in for service to see if they could fix the problem they refused gave me the run around told me they don't do anything for used computer wanted to charge me more then what i pay for it talk to manager he brushed me off terribly. Sad. Sad. Story... but my intelligent son fix it right now. I will never buy a computer or any other thing. Costumer service stinkkkkkks

I need a battery replacement for my iPhone 6s. Micro Center Tustin is listed as an authorized service provider for this, and appointments can be scheduled through Apple Support. But... I specifically called the number for the Tustin store listed on the Micro Center website and inquired about a battery replacement. I was told that the store does not take appointments, and I should just show up at the Service Desk. So, I took my lunch hour to drive to the store, wait in line at the service desk, only to be told when I reached the front of the line, that they don't have any batteries in stock. What? It would have been nice if they had told me that on the phone. Idiots! I'm not impressed.

I am a small business owner that purchased a Power Spec PC yesterday to upgrade an existing PC. The salesperson was able to find a PC with the specs I needed. Once I returned to my office, I noticed that the PC had Windows 10 Home rather than Pro. The PC that I was shown had Windows 10 Pro which is a requirement for my environment. When I contacted customer support, they were unable to work with me to correct the issue. Their only option: Purchase a new operating system. I have purchased over 10 PCs, 6 laptops, and 5 tablets as well as other various products just in the last 12 months. Well... not any longer. I will not return. They could care less about keeping good customers, therefore we will take our business elsewhere.

You supposedly can pick up in 18 minutes but it takes them 2 1/2 days just to ship an overnight order. I ordered the part on Tuesday with overnight shipping and won't receive it until the 4th! How does this make any sense? Two calls later... with a promise to ship the next day that was broken and another call to hear the customer service person spew the company line of "it takes time to ship and overnight is from when we ship it, not when you order" Total BS... Company sucks... wish I could give them 0 stars.

Brought my computer with one problem, but left with two. Unfortunately, they are wasnt able to fix the problem which is perfectly fine, soon as drove back to home, I plugged in and shock... the keyboard (two rows)... wasnt able to type. I drove back to the store in an hour and one of the managers blamed on me, maybe it wasnt working before or I spilled some water. Finally, I been told that no one is able even look it up my computer. Really? Why did I pay for the service?

The Chicago location is very good for supplies such as paper and ink. However, when I took my laptop in for diagnosis and repair they initially said it would be ready in 2 days. When I went in to pick it up they had not started working on it yet. The next week they called me and said they needed to order a part. It was 3 weeks later before they had it done. The same problem recurred just over 2 months later and they said there was only a 60 DAY WARRANTY ON PARTS AND SERVICE!