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We just started using the POS software here at our restaurant about 3 months ago and we wow, it is freaking impressive, we have 9,532 unique customers and we have the order history of every single one of them! We previously had no way to do this. They told me they will build an automatic profile for every customer who visits the restaurant automatically but I was skeptic until i saw a live demo! They actually used my credit card and sold me a drink for $2.99 and yes my profile was created.
I look forward to deploying this to all of our sites and to start using their marketing automation in order to get our existing customers to spend more money while welcoming new users and etc. I highly recommend it for any fellow restaurant owner.
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Milagro is an Ai powered Marketing Automation platform designed and built for multi-location restaurants and retail. Unlike other companies, we have designed and built our own solutions with common sense and one goal in mind, to elevate the guest experience. We strongly believe in relevant and 1:1 marketing based on previous behavior which by default results in increased sales and profitability.
We provide a complete solution through a single unified, simple and transparent platform that runs your entire sales, operations, HR and marketing. Furthermore, through an Open API, we allow others to innovate and build on top of our platform unlike NCR Aloha.
Our story begins in 2012 when we set out to change the restaurant industry by bringing smart solutions to help solve the problem of individualized marketing. We launched our business with our grand and seemingly impossible vision to build out a complete solution to provide full analytics of every restaurant guest across the industry. Our goal was to use Business Intelligence to learn the guest’s behavior and effectively market to them.
Today, knowing that the restaurant industry lags in adaptation and innovation of technology, primarily due to companies such as Aloha / NCR blocking innovations, we believe that those who fail to adopt technology will soon be replaced with those who embrace and master the adaptation. Today our vision remains the same. We partner with brands who understand the importance of technology to improve guest satisfaction, increase revenue and improve operational efficiency through Automation, Machine Learning, and Artificial Intelligence.
We are taking a completely different approach than NCR, by which, we provide a full API to our clients and partners at no cost, to enable them to innovate beyond the walls envisioned by Milagro.
