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The company has garnered a mixed reputation, with notable strengths in product quality and customer service, particularly highlighted by positive experiences with staff members who are described as helpful and knowledgeable. Many customers appreciate the swift delivery times and the authenticity of the products received. However, there are significant concerns regarding order fulfillment, including shipping delays and incorrect items being sent, which have led to frustration and dissatisfaction. Overall, while the company excels in customer support and product offerings, it must address operational inconsistencies to enhance the overall shopping experience and mitigate negative sentiments.
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I am happy with the number of options I was given. I was in desperate need of an outfit for an unexpected party in a weekend. It was Wednesday and crossed fingers as I completed my online purchase. The options I am referring to were based the following:
1. I liked a dress but it says 5-7 business days processing but they offered me a drop ship to cut it short. But i think the fee is kinda high. It should be worth it but i considered the next option instead.
2. ships today dresses that they can ship immediately. What's great in this option is that they have a wide selection of dresses in stock at their store in NY that they can pull out to ship to customers. I paid extra for rush shipping.
Arrived just in time and it was in good quality
The best online shopping experience I ever had! Wide range of designer dresses, excellent customer service. It definitely changed my negative views about online shopping. Thank you Missesdressy!
Its worthy all 5 stars out there, Its the third time I order dresses for family member weddings, using the help of their customer service I have all my questions answered, so dresses I need came just perfect in sizes, colors and quality seen all worth the price I'm paying.
My name is Rubie from Montreal.One of my precious time was to go shopping with friends, but one thing made me really pissed-off, the long distance drive I took before I arrive at the shopping mall. Until I discovered the Missesdressy website, less hassles and less time -consuming. I just ordered a dress and expected to arrive in 2-3 weeks and it really came before the wear date. You're amazing Missesdressy!
Wasn't really sure about ordering my bridal gown from an online store. But what can i do, I found what I'm looking for on their website and they did not let me down! It just needs a little alteration on the length but everything is Perfect! Thank you guys!
As they always says, ages got tired and skin shown lines as well. But based on my experience at Missesdressy they always made me looked young and good. I just received my ordered dress from 10 days processing and delivery. And I would say that they always complied with the shipping date. Needed more dresses from you guys. Your service was so excellent!
Great service! I received my order today and the dress is gorgeous! It looks great compared to the photo shown online! I'm a satisfied customer and will definitely tell my friends about my wonderful experience with this company!
Being a 50 yrs. Old woman had already a hard time in looking for a dress that will maintain the good-looks. And being the mother of a bride, I really want the best dress for me. The style, the fabric and the color, it should match the entire gathering. I had a friend name Gali, I don't know why she's always asking me to look on Missesdressy website, lately I just found out that there's a perfect dress for me. The Mon Cheri dresses really fits the occasion, you've done a great job Missesdressy, really love your dress!
They're customer service is really good! The dress arrived as in time and I so love it! Will definitely use their service again for my future events.
My friend Wabe visited me in my house. I showed her my closet and she asked me where did I got those 2 beautiful dresses. I told her to visit the Missesdressy website. Later on, I just found out that she already bought 2 dresses from Missesdressy. Good job Wabe!
I purchase a dress for my mother and when we received the dress my mom was so excited to fit the dress, she ordered the Mon Cheri *******, the dress looks good on her. The beading is very detailed and it is so beautiful. We will surely order another dress from Missesdress.
Thank you so much.
Me and my friend while surfing the internet we saw the site of missesdressy. We both got curious, but when we opened it we are like "Wow! The dress are so beautiful!" We both didn't had 50-50 decisions, what we did we called at missesdressy and good thing is their customer service crew are so cool, and very well served to us. The dress are so beautiful, thank you missesdressy!
I ordered a dress online and I am so amaze of the service of your agents. She is very accommodating. I am going to use this dress for my cousin's wedding next month, I ordered ahead of time so that is ever the dress will arrive to me and I will not like it I will still have a chance to change it or look for another dress BUT I am so thankful with Missesdressy that the dress I ordered is so beautiful and when I got to fit the dress I look stunning. I will be ordering another dress from you again, I still have another affair to attend to by October. And I might order my wedding gown also, I saw a few bridal dresses on your website that is SUPER!
More Power Missesdressy <3
I had the best experience here at Missesdressy. I am 22 years old student here in Taipei. At my age, I have a lot of school activities including pageants, parties, school organization event and many more to attend. This was my second ordered dress at missesdressy and still everyone was asking who sponsored it. You're so fabulous guys, I can really count on you!
Been ordering from this site for 2 years now. Every year they come up with amazing collections. I usually take hours just browsing. It is always a pleasure shopping from this site. I recommend them.
Missesdressy has excellent customer service, the agents were able to help me find a beautiful dress for my event. It was shipped earlier than the date promised and it was perfect. I will buy my dresses from this site from now on. Try it!
OMG! I can't believe it, the dress was awesome! It really comes on time. I'm glad got the fire rolling with Missesdressy. I attended my friends wedding anniversary and everybody's asking where I got the dress. They keep on telling me, the dress looks really fabulous.
Great shopping experience! Received my dress earlier than I expected. Thank you MissesDressy!
On May 2014 I bought a dress from this site for $318.00. When the dress arrived I was shocked by the color for it was completely different to the one they advertise. On the website the dress looks gorgeous because the color is very bright and it fade on the bottom. Well the fading is almost not noticeable because the tone of the color its different and the dress looks like it have been expose to the sun for weeks. In other words it looks old and sad. I called customer service and tried to see if there was anyway I could change the dress. I explained that for family issues I couldn't get the dress in those "3 days" absurd and very convenient return policy they have, but the person in customer service was heartless. They advertise this dress in pictures showing colors that will attract the customers, the customer will buy the dress and once you buy the dress you are trap because even if they let you return, this is going to be for a credit in their store, you will never have your money back. Unfortunately I trusted that the site will send what they advertise because the dresses are very expensive and on the "About Us" site link they advertise that " The focus of MissesDressy is to make customers happy". Well the color is a lie as it is customer happiness and satisfaction. There is not a warning about the color can be different than in the photo and I believe its very convenient with their return policy they have, after all it doesn't matter if they sell something they don't have... they will have the customer money anyway. Also this dress have 3 reviews and they all say the dress its amazing, so I went and wrote my review which is bad for then of course and I'm still waiting to see it, because its not there. So its evident they lie about the reviews too. I have been now reviewing the reviews on many dresses and still I cant find a negative one. I wonder if not even one of all the people complaining on the BBB didn't write a negative review in their website. I have a complain with this business on the Better business bureau still open. They have been on business for 5 years and already have 124 complains on the BBB. Don't buy from this people! Unless you are very lucky you will loose your money!
Answer: I bought six dresses for my bridesmaids and they posted them to the UK for me. Dresses lovely and service quick. Would buy from them again.
Answer: Hi Safa, I got 2 gorgeous dresses and they looked exactly the same as the photos. Incase u have any doubt about the fabric or the the way the dress looks in person, I strongly recommend u speak with May or her manager Ritta. Very professional and honest and will do their best to make u satisfied and pleased with ur purchase! Good Luck
Answer: Send them a message though their Facebook page or your Facebook chat. I sent emails also, finally when i sent private message through Facebook they responded.
Answer: I agree 100% with Alexandra, avoid this site like a plague. Their quality is China and you'll be lucky to get your order. They've no physical address in the USA, they're scammers and Meixi is posting random positive reviews about themselves which is illegal. Stop these thieves, do not buy anything from them. You've be warned!
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Hi Viri,
MissesDressy.com is an authorized retailer of all the designers we advertise. We do not manufacture any of the dresses we sell. Additionally, we do not photograph any of the dresses we have for sale, as all of our photographs are provided for by our designers.
I apologize if the dress you received does not look 100% like the image we advertise. If you would be so kind as to provide me with your order number, i would be more than happy to assist you in the replacement of your dress.
MissesDressy
Customer Relations Dept.