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  • MissesDressy

MissesDressy

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Overview

MissesDressy has a rating of 4.1 stars from 389 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MissesDressy most frequently mention customer service, shopping experience, and wear date. MissesDressy ranks 516th among Dresses sites.

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How would you rate MissesDressy?
Top Positive Review

“I love the over-all shopping experience with them”

Tamara L.
5/26/14

I love the over-all shopping experience with them. At times, the dress isn't available and that's completely understandable in retail business. I didn't run out option because there are just too many different kinds to choose from. I'm excited for my next party event. I'll go back to this site again for sure.

Top Critical Review

“They are thieves.”

Karis W.
10/23/15

Took my money within an hour of order 20 days later no dress no refund. They lie and say the store is closed owner unavailable. It's incredible that these type of people get to run a business. Shame on you.

Reviews (389)

Rating

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Reviews that mention popular keywords

customer service (81) store credit (17) shopping experience (18) wedding dress (14)
Thumbnail of user gayag
RU
1 review
0 helpful votes
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June 17th, 2013

I buy my dress from this site, today I get it! It was incredible! Thanks a lot fir this site! I will be the regular customer!

Thumbnail of user jodiy
New York
1 review
4 helpful votes
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January 9th, 2015
Verified purchase

Dress was exactly like on the website. It arrived faster than I thought it would. I was very pleased with the entire experience.

Service
Value
Shipping
Quality
Thumbnail of user gretas2
Mexico
1 review
0 helpful votes
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September 13th, 2015

My attendant, Celeste was really helpful! She answered all my doubts and helped me placing my order! Really polite and professional! Thank you!

Thumbnail of user chrisa74
California
1 review
0 helpful votes
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June 30th, 2014

Im happy with my shopping experience with missesdressy. I got my dress and it is beautiful. Keep it up.

Thumbnail of user frankb68
New York
1 review
1 helpful vote
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December 20th, 2014
Verified purchase

My experience was wonderful and pleasant. Your customer service representative was polite and caring.

Thumbnail of user andreav8
Romania
1 review
4 helpful votes
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May 11th, 2014

I want to make sure that it was forwarded to everyone!..., I want to thank everyone in Missesdressy.com for the wonderful dress I received

Thumbnail of user carolp22
Massachusetts
1 review
2 helpful votes
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March 2nd, 2014

Great selection!
Great service!
Free shipping!
Fast shipping!
Free gift!

Sound like 5 stars to me :)

Thumbnail of user breanonk
Illinois
1 review
0 helpful votes
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January 3rd, 2015
Verified purchase

The dress fit perfectly. I'm so impressed with how well it looked! Also, no jewels were missing & delivery was faster than expected!

Thumbnail of user alicial6
Mexico
1 review
0 helpful votes
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July 25th, 2014

4 stars because they can't get my first loved dress. :( other than that, everything is cool with this company. Nice find for an online store.

Thumbnail of user sandys36
GB
1 review
0 helpful votes
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July 13th, 2014

Fair treating for all international customers, got my dress delivered easily with the help of their professionals

Thumbnail of user vanessae3
Ohio
1 review
0 helpful votes
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July 9th, 2014

Awesome shopping experience! I received my dress in just 3 days after placing it. Thank you Missesdressy and keep up the good work!

Thumbnail of user kjerstiu
Louisiana
1 review
0 helpful votes
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December 13th, 2015

Rita was very helpful and offered great customer service. I haven't received my dress yet but I'm sure it will be perfect.

Thumbnail of user tiffanya10
Nevada
1 review
0 helpful votes
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July 2nd, 2014

High quality dresses, fast delivery! I'm very happy with my dress. Thank you and I will definitely shop again.

Thumbnail of user ashlyng1
Ireland
1 review
0 helpful votes
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August 31st, 2015

Very polite service, and extremely helpful. Made the order placement a lot more understandable. Thank you!

Thumbnail of user yusofn
Finland
1 review
0 helpful votes
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April 29th, 2016

Rita is very friendly, kind, sweet and best customer service iam very happy that Rita made my order thanks once again.

Thumbnail of user zafera
Canada
1 review
0 helpful votes
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July 12th, 2014

Received my Alyce dress ordered today for my sister, we were worried the fitting, but the dress fits her well, thank you so much you did a great job

Thumbnail of user moha850
Saudi Arabia
2 reviews
0 helpful votes
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October 29th, 2015

Misses Dressy excellent providing a very elegant dress with reasonable price. Excellent customer support specially "JACY"

Thumbnail of user herciad
Philippines
1 review
0 helpful votes
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June 3rd, 2013

Luv Luv Luv their dresses, good thing I ordered from them, I got the dress very fast! Thank youuuu :)) )

Thumbnail of user lindac123
Wisconsin
1 review
0 helpful votes
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August 31st, 2015

Excellent service. Love my bra's.
My chat was with UNAYZAH, she was very polite and helped me with my question's. Great service.

Thumbnail of user virim
Texas
1 review
1 helpful vote
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June 23rd, 2014

On May 2014 I bought a dress from this site for $318.00. When the dress arrived I was shocked by the color for it was completely different to the one they advertise. On the website the dress looks gorgeous because the color is very bright and it fade on the bottom. Well the fading is almost not noticeable because the tone of the color its different and the dress looks like it have been expose to the sun for weeks. In other words it looks old and sad. I called customer service and tried to see if there was anyway I could change the dress. I explained that for family issues I couldn't get the dress in those "3 days" absurd and very convenient return policy they have, but the person in customer service was heartless. They advertise this dress in pictures showing colors that will attract the customers, the customer will buy the dress and once you buy the dress you are trap because even if they let you return, this is going to be for a credit in their store, you will never have your money back. Unfortunately I trusted that the site will send what they advertise because the dresses are very expensive and on the "About Us" site link they advertise that " The focus of MissesDressy is to make customers happy". Well the color is a lie as it is customer happiness and satisfaction. There is not a warning about the color can be different than in the photo and I believe its very convenient with their return policy they have, after all it doesn't matter if they sell something they don't have... they will have the customer money anyway. Also this dress have 3 reviews and they all say the dress its amazing, so I went and wrote my review which is bad for then of course and I'm still waiting to see it, because its not there. So its evident they lie about the reviews too. I have been now reviewing the reviews on many dresses and still I cant find a negative one. I wonder if not even one of all the people complaining on the BBB didn't write a negative review in their website. I have a complain with this business on the Better business bureau still open. They have been on business for 5 years and already have 124 complains on the BBB. Don't buy from this people! Unless you are very lucky you will loose your money!

Thumbnail of user missesd1
Misses D. – MissesDressy Rep

Hi Viri,

MissesDressy.com is an authorized retailer of all the designers we advertise. We do not manufacture any of the dresses we sell. Additionally, we do not photograph any of the dresses we have for sale, as all of our photographs are provided for by our designers.

I apologize if the dress you received does not look 100% like the image we advertise. If you would be so kind as to provide me with your order number, i would be more than happy to assist you in the replacement of your dress.

MissesDressy
Customer Relations Dept.

Thumbnail of user avil4
Philippines
1 review
2 helpful votes
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February 21st, 2013

TOTALLY GORGEOUS! Got the dress before my wear date! I will definitely recommend this to my friends :)

Thumbnail of user tamaras6
California
1 review
0 helpful votes
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December 31st, 2013

DO NOT BUY FROM THEM!
I also had a horrible experience. I ordered a dress about a year ago for my birthday. I overnighted the dress. It arrived not as pictured - low quality and fit. I returned it and asked for a refund given that the dress was so bad. At the time, the store did not have a refund policy, so I got a store credit. There was no other option. I had no intension of shopping on this site EVER again. A few months after, the store changed their policy to give customers refunds. I called several times and during numerous occasions I was told that "my refund is in the mail." Needless to say, that mail never came... I had to called back several times to be either told that accounting is out of the office, on vacation, or not available. Finally, after 1 hour of being placed on hold and several dropped calls, I got thru to accounting. Then, the accounts payable clerk spent about 10 minutes yelling at me saying that I will never get my money back and my store credit has expired anyways. They said, that they *might* be able to issue a new credit and I should be really glad that they are doing this favor for me. So, basically, after spending 1 hour on the phone, treated poorly, yelled yet and being told that "customer is always right policy is something that was in place VERY LONG TIME AGO and does not exist here at Misses Dressy" I was left with nothing... I am not sure what to do next? I really hope that Maytal Sutton - the owner of the store - is not aware of how her employees are treating the customers... she seems like a very intelligent, smart and confident business person and I would be very disappointed if she approved the way I was treated.
In short - DO NOT SHOP HERE if you have any doubt about the size or fit. Once you give them your money, you will probably NEVER get that money back...:(
UPDATE – It has been 10 days since the conversation took place with the store manager where she promised to reissue my store credit. My store credit has not been reissued.

Thumbnail of user meixil
Washington
1 review
2 helpful votes
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January 21st, 2012

Well, after reading reviews for both Missesdressy and Promgirl, I ended up hedging my bet towards Missesdressy because it had the most positive reviews and I'll be adding to that note.

I ordered my Lara ******* dress at least a week ago and today I picked it up at the local postal office.

I didn't bother reading all those reviews with one stars because they're not giving these people much of a chance, I think they're just fine. IT JUST DEPENDS ON THE DRESS YOU'RE GETTING. Brand etc. Read their testimony or whatever, they list like 3 brands that they aren't "manufactor authorized dealer" or what not.

One thing I didn't understand was why they asked for the wear date [in my case, the day of my Prom]. So, to keep a secret between you&me, I lied and said it was January 28th, 2012 when its actually March 17th, 2012 so I'm not sure if that's why I received it so "quick". Hmm.

Yeah, they're probably Chinese runned but that shouldn't concern you. That's prejudice to think that by that fact that they're bad at customer services or doing business.

All in all, I'm happy my dress came in great shape [they provided a hanger plus a matching shawl, don't know if its complimentary or comes with the dress], I ordered it a size larger just in case measurements were wrong and I could get it tailored. After I fitted myself into the dress, the measurements on the site are ACCURATE. Haha, to my dismay in a sense. Well, i'll just shimmy on over to the tailor, fine by me.

Thanks for reading, hope it clears your conscience about this site.

Thumbnail of user jamesa77
Canada
1 review
4 helpful votes
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May 15th, 2014

Just received a dress in Canada in 3 business days and I love it, dress ordered and delivered directly from NY swiftly with no issues.

Thumbnail of user hanana3
Saudi Arabia
1 review
0 helpful votes
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April 25th, 2016

I tried the online assist with RITA was good seller and so helpful i would to say thank you so much to help me

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Misses D.

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