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  • MissesDressy

MissesDressy

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Overview

MissesDressy has a rating of 4.1 stars from 389 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MissesDressy most frequently mention customer service, shopping experience, and wear date. MissesDressy ranks 516th among Dresses sites.

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How would you rate MissesDressy?
Top Positive Review

“I love the over-all shopping experience with them”

Tamara L.
5/26/14

I love the over-all shopping experience with them. At times, the dress isn't available and that's completely understandable in retail business. I didn't run out option because there are just too many different kinds to choose from. I'm excited for my next party event. I'll go back to this site again for sure.

Top Critical Review

“They are thieves.”

Karis W.
10/23/15

Took my money within an hour of order 20 days later no dress no refund. They lie and say the store is closed owner unavailable. It's incredible that these type of people get to run a business. Shame on you.

Reviews (389)

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Reviews that mention popular keywords

customer service (81) store credit (17) shopping experience (18) wedding dress (14)
Thumbnail of user fionam7
Massachusetts
1 review
1 helpful vote
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September 13th, 2013

I have just gotten off the phone from this store and I am so upset. They sent my sister in law the wrong size wedding dress (it says size six but measures size 0) and they absolutely refuse to help us out and exchange it for a bigger size. Their customer service is awful. Their supervisor claims to not know who his boss is. They took my sister in law's money and now will do nothing to help her. I hope that no one out there is considering buying from these people. All they care about is making money, not making their customers happy.

Thumbnail of user tamaa
Illinois
1 review
0 helpful votes
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December 18th, 2012

I ordered my dress a few weeks ago and I just received it yesterday. I thankfully did not need it for a specific event or any particular date so I would just advise to keep that in mind. I saw a lot of others having issues with dresses being sent and such. I guess I'll consider myself lucky I even received the dress. Other than that, the dress is simply lovely and exactly what I hoped it would be. I would give them another look due to their selection and prices but not if I had to have the dress by a certain date.

Thumbnail of user queenien
Philippines
1 review
0 helpful votes
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June 7th, 2013

I have been a customer of this website for 2 years now and been shopping online ever since shopping online was invented. They have given me good service and great clothing. They are not quite perfect but I
Trust them more than the other stores i have shopped at. Just wanted to share my thoughts. Thank you.

Thumbnail of user jb218
GB
1 review
2 helpful votes
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June 23rd, 2016

They refuse to refund even when they are in the wrong. Dresses two weeks later then the stated date of arrival (in black and white on the order.)

Dont touch this company. Same dresses can be ordered form other more trustworthy companies.

Thumbnail of user lauraf9
California
1 review
0 helpful votes
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October 18th, 2012

I ordered a $300 La Femme dress. The dress i received could have, in no way, been an actual La Femme gown. The dress was paper thin, feather light and see through! The material was very cheap, and the padded bra area crinkled like it had straight paper inside. I am completely dissatisfied with my purchase and I just sent the dress back today. I will take on trying to get my money back as well. STAY AWAY! I should have known better and shopped at a local boutique.

Thumbnail of user geraldinew2
Virginia
1 review
1 helpful vote
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July 1st, 2014

Great Service! I had my 4th order from this site and decided to post a review! From my first purchase, they are very helpful and consistent in what they are doing, they delivered my dress on time days before my wear date to make sure I have all the time If I need alterations! Will definitely spread the word. Thank you Missesdressy for a hassle free online purchases!

Thumbnail of user atashaq
Thailand
1 review
4 helpful votes
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May 12th, 2014

FAB GRAB! Not easy to trim down your selection to only one dress when you've found a lot of good picks. I'll definitely come back to this for my next event and I hope to come to their store. Thank you for the hassle-free buying and great service

Thumbnail of user laurenh13
GB
1 review
0 helpful votes
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July 21st, 2014

I can't imagine why there negative reviews for this company. Might be an isolated incident. Anyway, i'm giving this company a 5 star for meeting my expectation. Actually way beyond my expectation. Got my daughter's dress from them and it was so lovely and stunning given that the dress is not that pricey. I'll definitely recommend them to my friends.

Thumbnail of user angief5
Texas
1 review
0 helpful votes
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June 23rd, 2014

Missesdressy has excellent customer service, the agents were able to help me find a beautiful dress for my event. It was shipped earlier than the date promised and it was perfect. I will buy my dresses from this site from now on. Try it!

Thumbnail of user patriciar33
1 review
0 helpful votes
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July 21st, 2014

We visited grandma at Long Island City, then decided to dropped at Missesdressy NYC store. The dresses was so incredible! I picked the Sherri hill dress in green, it was so pretty. Plan to get another on our next visit.

Thumbnail of user antoinettes2
California
1 review
0 helpful votes
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March 1st, 2014

I've bought dresses from different websites and I realize that anything can be off the rack. They are retailers, not the designers (or the supplier)! And how many retailers are out there? Well, MissesDressy is just one of the many retailers and I highly recommend buying from this site than going elsewhere.

In my experience, the availability of the dresses on their website at the time I order were almost accurate. When it says in stock, I had no problem getting my dress on time. But there was one instance the dress I ordered was already sold out, they contacted me the next day. And that's not a deal-breaker -- they are retailers, not the ones who actually make the dress -- anything can be off the rack at any time!

So, I give my highest rating for service!

Thumbnail of user maryd68
GB
1 review
1 helpful vote
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July 8th, 2014

I have 3 daughters so far 2 of them found the dream dress with Missesdressy.com, I'm in UK planning to visit the showroom soon to pickup some on sale items for me, I'm so happy its all went fine for both of them, absolutely outstanding service

Thumbnail of user talink
GB
1 review
0 helpful votes
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July 18th, 2014

Hello world :) , I received my order with the free offer gift included, offer is sent as advertised the dress looks wonderful they never missed a detail, tracking code is updated till the delivery moment with the shipping carrier. I figured I can review today, so happy walking to my event tonight :)

Thumbnail of user reyllas
Illinois
1 review
5 helpful votes
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July 25th, 2014

The worst store ever. Super unprofessional. I ordered a dress that was displayed online in the color that was displayed, they sent me a completely different color. When I called asking for a refund because I had no time and trust to order another one, they said the only thing they could do is the a store credit. I showed the pictures of both dresses and how different they were, they came up with the excuse that "The color of the dress might seems different from what was shown on the website depending on the lighting used when the picture was taken." Excuse me? What kind of light is this that changes a color from silver and brown to yellow and gold? They are forcing me to buy another one from their store by holding my money there even after they messed up with my order. Spam store. When I talked to the manager before I had returned the dress, she promised me a refund, now she doesn't even return my calls. Don't buy there ever! Can't trust them at all.

Thumbnail of user rubieb1
Canada
1 review
1 helpful vote
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July 2nd, 2014

My name is Rubie from Montreal.One of my precious time was to go shopping with friends, but one thing made me really pissed-off, the long distance drive I took before I arrive at the shopping mall. Until I discovered the Missesdressy website, less hassles and less time -consuming. I just ordered a dress and expected to arrive in 2-3 weeks and it really came before the wear date. You're amazing Missesdressy!

Thumbnail of user menchud
Philippines
1 review
3 helpful votes
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July 7th, 2014

I have shopped at this store once and never had a chance to buy again as i have no occasions. But my experience with them last year was not so bad. I'd still consider them when i decide to shop online again

Thumbnail of user lisae64
New York
1 review
0 helpful votes
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April 25th, 2016

Ordered a designer dress, received email stating shipping address did not match my Credit card. They stated in order to ship I needed to sign a special authorization form and provide a copy of my government issued ID. I called my credit card company who confirmed the charge had been posted to my account.

Thumbnail of user charinac
Brazil
1 review
2 helpful votes
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July 5th, 2014

I first ordered my wedding dress from a local store here and they have ruined my plans! A month before my wedding they have left me with no dress still because of some production issue whatever. Good thing I came across Missesdressy's website. They have helped me find a wedding dress which can be shipped to me in 2 weeks time. I can't thank enough the people working for the company! You have saved me from a complete wedding disaster.!

Thumbnail of user marlync1
Ohio
1 review
0 helpful votes
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July 10th, 2014

It's my engagement party next month and a friend of mine introduce me your website, she told me that you have fabulous dresses and she was right, I end up buying one. I am super excited. The dress will be here in 2 weeks. I ordered a La Femme dress, I love how the model was wearing the dress, I also love the fitting and the design of it. The beading is really beautiful. Thank you Missesdressy. You Rock!

Thumbnail of user manishv1
GB
1 review
0 helpful votes
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August 28th, 2015

Recently purchased this dress and it's lovely. Good material and fast delivery. Many thanks to Rita for her kind help and advise, and to the customers services team with replying to emails promptly. Overall an excellent shopping experience.

Thumbnail of user gingerl3
Spain
1 review
0 helpful votes
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June 29th, 2014

Great service! I received my order today and the dress is gorgeous! It looks great compared to the photo shown online! I'm a satisfied customer and will definitely tell my friends about my wonderful experience with this company!

Thumbnail of user loril9
Tennessee
1 review
1 helpful vote
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August 16th, 2013

Terrible customer Service! You are put on hold for hours... you give up and try another day. To learn you are now outside of the "7 day return policy". They make no effort to help you. Horrible experience, trust me never never buy from them!

Thumbnail of user missesd1
Misses D. – MissesDressy Rep

Hi Lori L.

I'm sorry you had such a terrible ordeal with us. We would love to help you in any way we can. Please contact a manager at 212 203 5052 ext 110 with your order number and tell us how we can help you.

Sincerely,
Misses Dressy Management

Thumbnail of user devinam
1 review
0 helpful votes
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July 1st, 2014

Wasn't really sure about ordering my bridal gown from an online store. But what can i do, I found what I'm looking for on their website and they did not let me down! It just needs a little alteration on the length but everything is Perfect! Thank you guys!

Thumbnail of user luisam1
Missouri
1 review
3 helpful votes
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March 3rd, 2014

The best of my girly side comes out when it comes to picking dresses and shoes. I found this website very helpful -- a lot to choose from!

It's close to one-stop shopping when I order from them for the first time. I got a lovely dress, heels and an accessory. All good and I'm happy with my purchase (fits my budget!) :D :D

Thumbnail of user mahaa3
Saudi Arabia
1 review
0 helpful votes
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September 2nd, 2015

I ordered my wedding dress from missesdressy last week, the customer services was nice helpful and professional, Miss. Rita assisted my during placing my order, and help me solve my credit card problem by opining two orders then merge them together.
Also they offered me 200 usd gift card with my purchase, i chose a bra, shoes and bridal undercover for my wedding dress.
They inform me they will ship my dress within 8 business days.

Really appreciate the service and now waiting my Mori Lee wedding dress to arrive
Hope it will be good as the customer services i received prior purchasing. I'll keep you updated and write detailed review when i receive my dress.

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Misses D.

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