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  • MissesDressy

MissesDressy

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Overview

MissesDressy has a rating of 4.1 stars from 389 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MissesDressy most frequently mention customer service, shopping experience, and wear date. MissesDressy ranks 516th among Dresses sites.

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How would you rate MissesDressy?
Top Positive Review

“I love the over-all shopping experience with them”

Tamara L.
5/26/14

I love the over-all shopping experience with them. At times, the dress isn't available and that's completely understandable in retail business. I didn't run out option because there are just too many different kinds to choose from. I'm excited for my next party event. I'll go back to this site again for sure.

Top Critical Review

“They are thieves.”

Karis W.
10/23/15

Took my money within an hour of order 20 days later no dress no refund. They lie and say the store is closed owner unavailable. It's incredible that these type of people get to run a business. Shame on you.

Reviews (389)

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Reviews that mention popular keywords

customer service (81) store credit (17) shopping experience (18) wedding dress (14)
Thumbnail of user emilya4
Florida
1 review
0 helpful votes
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September 28th, 2012

Worst customer service and there return policy is not fair. I order a dress and on my confirmation documents shows the apartment number was not there for delivery. The carrier left the package at the office but no notice they tried delivering since missesdressy didnt put the apartment number. By the time I notice the package was at the office it was more than the 3 days policy. The dress is too big and I want to exchange it, I dont mind a credit but even that it was there fault for not providing my full address to the carrier they dont want to give me a credit. They only think about them self not there customers. Theres so many dress company that are way bugger because there customer service. Dont order from them I do not recommended.

Thumbnail of user kathyw9
GB
1 review
1 helpful vote
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December 7th, 2011

To all friends who would attemps to purchase dresses from Miss Dressy, if you don't want to suffer the same nightmare (horrible customer services, unreliable infomation, double charged customer money and never bother to refund etc) like me or like other, please avoid Misssy dressy. It is a piece of very very good advise

Thumbnail of user missesd
Misses D. – MissesDressy Rep

Dear Kathy.

Please allow me this opportunity to apologize for the inconveniences you experienced shopping with MissesDressy.com. Your willingness to share your thoughts is appreciated.
MissesDressy.com continually strives to improve your online shopping experience. We value our customers feedback.
MissesDressy would love to help resolve the problem, so please contact us directly at (877) 334-1786.

Thank You,
MissesDressy.com

Thumbnail of user guilans
New York
1 review
0 helpful votes
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December 10th, 2015

I fell in love with a wedding dress but my size was a little different so I sent an email. Thanks to the sales representative, Ms. Rita, she responded imediately to my email & I got to talk to her to ask my questions & order what I wanted on the phone :)

Thumbnail of user carmiem
New York
1 review
0 helpful votes
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July 1st, 2014

I really love dresses! My friends and my Mom usually hang-out with me in a Mall. Unknowingly, we visited the Missesedressy website. Oh! We've seen a lot of authentic dresses offered. We ordered a Janique dress and hoping to arrive at 8-12 weeks in time. Unexpectedly, it arrived exactly on what was on the website. It really made my day.

Thumbnail of user idat8
New Zealand
1 review
0 helpful votes
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September 5th, 2015

Please convey these compliments to Ms May L, May has been so amazing, so respectful, professional, she helped right from the begining of ordering my dress. It was truly a commendable performance and i highly commend her professionalism. I know these things do not happen without a great deal of effort on the part of everyone, and I want you to know how much I appreciate Ms May and her hard work ensuring that i got the dress i wanted. God bless and Keep up the good work Ms May you are amazing!
I have just received my dress and i love it, thank you for the gifts that came with my beautiful dress and the wonderful service...

Thumbnail of user nevedh
Alaska
1 review
7 helpful votes
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May 22nd, 2012

HORRIBLE TERRIBLE and every other single bad word that I can say about it! Their site is terrible to use, there is absolutely no way to see what color is what. They advertise dresses that are not even available for sale anywhere anymore. Don't even get me started on the customer service. First off the wait time is terrible, usually around 30 minutes before you can even talk to a real person. Once you actually get the person on the phone, they are typically extremely unhelpful. They do not offer any solutions to problems, they just restate the exact same thing over and over again. Their return policy is horrible, and they offer no way for you to fix a mistake. I was screwed out of over $200 because of this site. Save yourself some money, and some trouble and STAY AWAY FROM THIS SITE!

Thumbnail of user soday
California
1 review
0 helpful votes
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June 27th, 2014

My friend Wabe visited me in my house. I showed her my closet and she asked me where did I got those 2 beautiful dresses. I told her to visit the Missesdressy website. Later on, I just found out that she already bought 2 dresses from Missesdressy. Good job Wabe!

Thumbnail of user zenp
Arizona
1 review
0 helpful votes
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January 2nd, 2013

I ordered my dress as a last minute New Years Opportunity arose and I needed a dress for the occasion. I went with MissesDressy as I was looking for something specific that I was unable to find in retail stores around my house. Thankfully after ordering my dress with expressed shipping and received it just in time to get any necessary alterations for my party. It made my New Years and my dress was the talk of the night among'st my friends.

Thumbnail of user jessiew12
Washington
1 review
0 helpful votes
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July 13th, 2014

WELL RECOMMENDED! I made an order for myself for my daughters' birthday party, got it and its great! This is my second time ordering from this site and so far I am satisfied. I will be coming back for more! Thank you Missesdressy!

Thumbnail of user amberw10
Arizona
1 review
3 helpful votes
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April 22nd, 2014

Funny in a way that the site looked spammy at first. Google a dress and you'd always find this site on top. But we gave this one a shot as it's really promising. Glad we made the right move. It all worked out more than what we have expected -- not to mention prom just around the corner and in a desperate urgent need of a DRESS - not a rug! The girls on the phone have been helpful from checking what's available, what's not, what options we have and up to the delivery. <3 <3 <3

Thumbnail of user philipd19
Canada
1 review
0 helpful votes
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June 7th, 2014

The website missesdressy.com is A Proffesional website, sells authentic quality... yaay, we just received our ordered La Femme dresses for my daughters prom all the negative reviews was just misleading, the dress fits my girl perfectly just the way its looking on the site, will recommend you to all my friends

Thumbnail of user nancyw28
New Jersey
1 review
1 helpful vote
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March 17th, 2014

You are absolutely perfect for me! You have exceeded my expectations by providing great service for the dress I have ordered, for that I thank you :) And I will surely be speading the words to everyone about your site.

Thumbnail of user jilliay
Canada
1 review
1 helpful vote
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June 21st, 2014

I love dresses, gown and etc. While I am talking my bestfriend, my bestfriend told me that she know one site that sells beautiful dresses and gowns, so I asked what site was that and when she gave me the site omg! I was so amazed and got adore all of the dresses and gowns of missesdressy. I need to buy a gown also because it's my sister wedding so I buy right away and happy customer here because the customer service really treat you well and helps you find the dress that will fit for you and many more. Thanks missesdressy for the nice and beautiful service that you give to us.

Thumbnail of user hjv
Germany
1 review
1 helpful vote
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December 11th, 2013

Worst online shop ever!

I am very disappointed.
Firstly, they sent me the wrong size although in the confirmation email it is written the right size.
Secondly, the dress i received looks different, the quality is bad as well.
Now coming to the best: although it is their fault, that they sent me the wrong size i still will be responsible for a flat fee. But why? I wouldnt even return it if they just sent me the right size. Furthermore, i ask them but the service is just dissatisfied as expected. Not helpful at all, just want the money, they even canceled me while i had written with them!

In brief, if you want buy anything there than by sure that the dresses look way different than in real life, you have to pay the mistakes THEY made, worst service especially when you asking for refunds, the only thing you will get if youre not satisfied is a store credit which only last 6 month after the timeframe your few hundred dollars you invented will simply disappear!

Thumbnail of user kasiap2
Singapore
1 review
0 helpful votes
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April 3rd, 2014

SCAM-shoppers BEWARE
Have ordered a dress in January, supposed to be send in March. It has never arrived. They said, they wouldn't charge you until they ship the product, it's a lie. They charge you as soon as you place the order, and guess what? You wan't get your money back, nor your dress!

Thumbnail of user missesd1
Misses D. – MissesDressy Rep

Hi Kasia,

Many of the designers we work with at MissesDressy, have dresses made to order based on popular demand. As is such, they require payment upfront as the order is being made. While we do our best to deliver your dress at the time advertised, sometimes our designers run into production delays.

If you can provide me with your purchase order number, i would be more than happy to take a look and correct any misunderstandings regarding our policy.

MissesDressy,
Customer Relations Dept.

Thumbnail of user mireyav
Illinois
1 review
2 helpful votes
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March 24th, 2012

At first I ordered my prom dress from missesdressy, and then I read the reviews and i was really scared because I thought something would go wrong. I was really worried for a whole week straight. I ordered my dress about a week and a half ago and I just got it in today. It shipped to me last night and I got it this morning. I have to say this company was really helpful, I did call or live chat with them about my order about everyday they probably got tired of me but i just wanted to make sure I got my dress. Another thing I also did that really helped was I put my wear date about two weeks before my real one. Overall i am really happy with my experice with missesdressy.com!

Thumbnail of user elizab647
Illinois
1 review
0 helpful votes
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June 28th, 2014

Being a 50 yrs. Old woman had already a hard time in looking for a dress that will maintain the good-looks. And being the mother of a bride, I really want the best dress for me. The style, the fabric and the color, it should match the entire gathering. I had a friend name Gali, I don't know why she's always asking me to look on Missesdressy website, lately I just found out that there's a perfect dress for me. The Mon Cheri dresses really fits the occasion, you've done a great job Missesdressy, really love your dress!

Thumbnail of user dejlam
Tunisia
1 review
2 helpful votes
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June 12th, 2013

I enjoy shopping with missesdressy, personally I bought my wedding dress by Jovani I have a great customer service experience. For my second prom dress it was a little bit big, I return it and I have a smaller size. It was wonderful

Thumbnail of user torm1
North Carolina
1 review
0 helpful votes
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September 6th, 2015

Earlier this week I was really upset to learn the bridesmaids dress I picked out was no longer available so I turned to MissesDressy to help me find a new dress. Celeste was so helpful and patient and answered all my questions and I feel much better moving forward with my new dress selection.

Thumbnail of user bettyv2
Pennsylvania
1 review
3 helpful votes
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March 3rd, 2014

I was recently in new york on business and my airline put my luggage on the wrong flight!- guess i deserve that for checking it instead of carry on. At least they gave me a debit card with some money to replace what i needed. In any case, i had a black tie event to attend to in gotham city hall. Needless to say i was on a budget until i knew what was going on with my luggage. The front desk at my hotel recommended i check out this dress showroom/warehouse outside of the city limits; right over the bridge actually. They had a WIDE selection of dresses ranging from prom all the way to bridal. Staff wasn't over the top helpful, but they were fairly busy, as it was a sunday. Bottom line, i walked out with a dress in under an hour- gave me a great deal on shoes as well- maxed out my complimentary debit card, but it was worth it.

5 stars for missesdressy
5 stars for my hotel for recommending missesdressy
0 stars for my airline for sending my luggage to wisconsin

Thumbnail of user erikao
Virginia
1 review
0 helpful votes
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June 21st, 2014

I was already hopeless in finding a perfect dress for my engagement party (My fault :)) Thanks to Missesdressy and they have assisted me all through out in finding the perfect dress. I received my stunning Tarik Ediz dress! Will definitely use them to purchase my wedding gown! :)

Thumbnail of user chara17
Virginia
1 review
0 helpful votes
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September 15th, 2015

Dolly is my representative today and she is amazing. She is very knowledgeable of her job and very helpful to my needs. I gave her 5stars for her service and commend her service to all and the MissesDressy Staffs.

Thumbnail of user emilys41
New York
1 review
0 helpful votes
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June 25th, 2014

I purchase a dress for my mother and when we received the dress my mom was so excited to fit the dress, she ordered the Mon Cheri *******, the dress looks good on her. The beading is very detailed and it is so beautiful. We will surely order another dress from Missesdress.

Thank you so much.

Thumbnail of user judyr12
Pennsylvania
1 review
1 helpful vote
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April 26th, 2015

Although, I didn't get the deal that I thought I was going to get, according to a coupon site, I must say, Jace was efficient, honest and helpful, which saved me time while I look for the best price on this Mac Duggal dress, that my daughter is in love with, to wear to her prom. Having five children, four of them daughters, and being a full time customer service manager for a major department store, time and money are important and Jace definitely saved me time and also assisted with trying to save me money by directing me to your sales. If I could steal Jace from you, I certainly would. This one's a keeper! Please acknowledge that you have a wonderful employee in Jace.

Thumbnail of user annettew19
California
1 review
2 helpful votes
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April 23rd, 2017

Ordered a dress on line. Said one left in stock. I ordered only to find out it wouldn't be shipped till the date of event. I called to see if I could pay extra to expedite the order and they said. I wasn't in stock even though it said in stock. I asked to cancel and they said no refunds I can have store credit. The problem is they had no dresses for my daughters prom in stock. I just asked them again if I could cancel and they told me no. No merchandise no money. This dress was 498 dollars and I have nothing. Going through legal battles with them. They are horrible and crooks. Please anyone that was done wrong by them. Log complaint with BBB OF NEW YORK. It only takes a few min.

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Misses D.

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