I recently had my roof replaced by the team from Mission Restoration. I had no idea that I needed it until the hidden (to me) damage was pointed out by Joshua Allen, the project manager.
Josh was in contact with me frequently as we went through the insurance approval process. He went over and above what I expected and worked tirelessly to file the insurance paperwork, jump through their hoops to get approval, make corrections to the items that insurance left out, and re-submit paperwork multiple times. Until everything necessary was included in the insurance payment.
Josh kept me informed about scheduling and what to expect at each step. He coordinated the work with my family's schedule.
My workshop was included in the roofing work and Josh negotiated with the roofing crew for extra work I wanted done. He obtained a fair price for me, and the work done was exemplary and reasonably priced.
The roofing crew was onsite as scheduled and completed the work quickly. The finished product is so much better than what was replaced that it looks like a new house.
I highly recommend Josh Allen and Mission Restoration to anyone needing restoration work.
Tip for consumers:
I can't think of a way my experience could have been better.
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