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Mistcooling.com has a rating of 4.5 stars from 614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mistcooling.com most frequently mention customer service, high pressure, and online chat. Mistcooling.com ranks 6th among Patio sites.
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I needed to replace some of the line for my misting system after 8 years! I was able to find it easily on miscolling.com where I had made my original purchase. I places the order and within 2 days it was here! Everything is back up and working like a charm! Thanks so much for making it easy.
AVOID. Absolutely terrible quality products and terrible quality customer service. Bought 12 replacement misting nozzles from this company and hand tightened them on the fans and three of them snapped off, nine were fine. Would not replace or refund me for the three at all. Instead blamed me for them snapping off. Mind you I bought an entire system from them, a complete initial set of nozzles, a second set for larger flow and then some replacements. Been a customer for years. No longer. All over three faulty nozzles probable costing them no more than $5 to replace but they cost me over $15 with shipping. Rude guy named Christian was the person in charge of customer service. AVOID MISTCOOLING.
I needed some clarification in the ordering process, sales person was excellent, providing suggestions in assembling the components for my misting system.
We had an excellent experience with this company - they offered a great product that actually works - at a great price and we received it as indicated in a very timely manner.
Good experience and good prices for quality equipment. Shipping charges a bit high for my small order that arrived in a plastic envelope by regular mail.
My husband and I wanted to try this product for our RV. We attached it to our awning. Now we can enjoy a cool mist while sitting at our bar on our deck. This worked perfectly.
Mistcooling made my first experience with a mister system as easy and affordable as I could hope. The whole process was simple and customer service was helpful and fast.
Very poor packaging. Items placed loose in the box, some broke off the original packaging, rattling all over the cardboard box. Would expect a little more for $1000+ order.
The mist system only works for the first few months. Then the nozzles got clogged up and no matter what we did they wouldn't work so we haven't used it for a season
The transaction was quick and easy. We used the item all last summer on almost a daily basis. We highly recommend mist cooling. It made the summer on our back porch pleasurable and fun.
I had a great experience with all staff at mist cooling.com. The engineer answered all of my technical questions and the customer service rep took care of any issues I had.
The product was easy to install and of high quality. My cottage deck now feels like an all inclusive resort. My only problem is that now all my friends on the lake won't leave my deck!
Great product, great service. The only glitch was I ordered a filter to be installed in line, and I was sent the wrong one. The company gladly send another!
We ordered a misting tent to replace one that broke, our fans and the sponsor really liked it that the following season we ordered another one for a different part of the stadium.
We customized our system with the help of Mistcooling's technical assistance. We put together the right system at a good price. The components are great and the technical assistance is A-1.
Always had a great experience with ordering online and quick shipping of product.
Great service and fast shipping the product was as described
Very helpful person on the telephone. I HAD ASKED A QUESTION ABOUT HOW TO POSSIBLY MAKE THE UNIT QUIETER AND THE PERSON i SPOKE WITH TOOK MY NAME AND NUMBER AND SAID SOMEONE IN SUPPORT WOULD CALL. HAVE NOT HEARD FROM ANYONE ON THAT ISSUE. CAN I WRAP SOMETHIGN AROUNG THE UNIT TO MAKE IT QUIETER OR DO YOU HAVE ANY RECOMMENDATIONS.
I ordered 2 item number MC503. I only received one. I am sending an email to you showing the packing list and the 1 item that was stapled to it. I would like you to send me the other item.
A few of them didn't work but we had enough to be happy with system with extras! Great price. Fast delivery. Enjoy it very much.
Using it for smoker smoke reduction. The units work as expected. Took a bit to figure out the best configuration but all is good now.
Customer service was outstanding as a had a few installing issues. They took care of me every time. Even looked at pictures I sent to help.
Got here fast was priced below other places I've found. Haven't gotten to try them yet I will need to get some sort of adaptor.
Online order described just as the product came. Function and fit was great. We are using it in our hen house to keep our birds cool.
Thanks for the ease of ordering this. However when it came the box was opened. I hope we are not missing some parts
Best place to buy and quick shipping. I have done business here a few times and every time my results were great
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