Mistcooling.com has a rating of 4.5 stars from 614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mistcooling.com most frequently mention customer service, high pressure, and online chat. Mistcooling.com ranks 6th among Patio sites.
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I needed to replace some of the line for my misting system after 8 years! I was able to find it easily on miscolling.com where I had made my original purchase. I places the order and within 2 days it was here! Everything is back up and working like a charm! Thanks so much for making it easy.
AVOID. Absolutely terrible quality products and terrible quality customer service. Bought 12 replacement misting nozzles from this company and hand tightened them on the fans and three of them snapped off, nine were fine. Would not replace or refund me for the three at all. Instead blamed me for them snapping off. Mind you I bought an entire system from them, a complete initial set of nozzles, a second set for larger flow and then some replacements. Been a customer for years. No longer. All over three faulty nozzles probable costing them no more than $5 to replace but they cost me over $15 with shipping. Rude guy named Christian was the person in charge of customer service. AVOID MISTCOOLING.
Information from speaking to Rep on phone was invaluable. As I have just received my order and it has not been plumbed in or in use, I can only say that it arrived promptly and in good condition and I expect that it will perform to the level that I was assured it would.
I love my misters! Unfortunately all of the nozzles did not work properly. I followed directions explicitly and they still did not spray properly. Would love to have some that work as I live in Florida and use them often.
We purchased this item for our RV awning to add a tropical feel. The nosels that were installed didn't work no matter what we did to clean them. Luckily it came with some extras that did work. You must pull the tubing taught so the misters don't move which we did with a few small bungies. It works great and we love them! We received lots of compliments. Wish we could've gotten ones with 6 misters instead of 4. We would definitely recommend this product!
I originally ordered and received the 1000psi high pressure system, but it would only run for about an hour or so before it overheated and tripped the automatic shut off. I returned that system and exchanged it for the 1500psi system. Much better results! I also originally set up the pump in my garage on a shared wall with the house, but had to move it to an adjacent wall away from the living area due to excessive noise. Couldn't be happier now!
After watching many videos the product exceeded my expectations. I measured the amperage on my condensing unit and it went down a lot. My power bill has also dropped after the install. I am a very satisfied customer and will install your product on my next A/C unit.
I bought two of the misters, they were excellent in cooling off our back porch area. I had to look hard to find the product. One of the misters was 100 feet and the others was 40 feet. I would recommend this to anyone.
This is a product that a lot of thought was put into the materials to assure longevity. The thick housing of the water lines and the design of the misters will provide many many hours of air cooling when used as directed. I strongly suggest the use of the water filters if the is any hardness in your water.
A great design of an equally great idea!
April was my contact and she was very helpful in answering my questions and guiding me.
She told me the difference between the 160psi with a solenoid and the same one without the solenoid, I elected to buy the one without. We have really enjoyed the mist system.
*******@yahoo.com
Tried to return this product and experienceed great difficulty. They sent the wrong size, they informed me they would send the correct size after they received the original return. I did not have time to wait, so I sent an email to them explaining I would order the correct size and send the others back as well. They confirmed via email that they would send me a refund for the original order. They never sent me a refund, and ignored all of my continued emails and phone calls. Instead, they sent me another package of cooling missed head's which I did not need instead of sending me a refund and continue to ignore my repeated request for them to be returned and my money to be refunded. I would never do business with this company again.
The High Pressure Mist Kit 1500PSI was very, very noisy, there was a technician who helped my handyman to try and resolve, but we switched between copper pipes and then back to the plastic ones, but vibrations were bad still. Also, the nozzles all had to be replaced after just 6 months, not cheap and overall I would not recommend this unit to anyone.
Arrived damaged, opened and crushed to the post office in my town but think everything is in tact inside. Have not used product yet as it was just received yesterday.
Misting nozzles are too fine and doesn't put out enough for 3' distance. Had to move closer together. In addition, did not receive product when I asked if I would have by specified time
Product arrived in timeframe promised...easy installation and time will tell if it does the job. So far it seems to be delivering what was advertised.
Got help right away, First time shopper just wish it was free shipping. Got product and misting heads were missing with the part too attache line they are sending me the parts.
At this point, I doubt I'll ever look for another company to purchase a misting unit from.
Thank you for your courtesy and professionalism, specially the promptness!
Good luck and blessings!
It took a little longer to receive a response from my initial contact to customer service. We went back and forth for a while but finally resolved the issue. I am satisfied overall.
1 star on experience only because it's rained everyday. Will let u know when I use it as to how I like it. If it works well,then all the campers around me will get one too.
Fast delivery. Exactly what I needed and was able to fill the order with the help of one phone call. Thanks for the outstanding service. Will use your company as a primary source for what I need. Dan
Products arrived on time as communicated. Customer service was very responsive to my queries, and rectified my issues in an acceptable manner and timeframe.
To whom it may concern
My patio has never been so comfortable after putting in mist system, we spend more time outdoors then previous years, our barbraque are pretty much at our house for Sunday get together I see my grand children more that's a blessing in it self
Thank You
This appears to be quality components which works well even with a zero pressure supply. The pump produces enough pressure to create a fine mist. Just what we needed.
I had originally order the incorrect nozzles for my mosquito misting system and Mist cooling helped me determine the correct part number and sent me the check spring at no charge.
Very pleased!
So far ok, will let you know more after I try your product. Well I've tried it but only one day, so I don't have any responce yet, except it could maybe mist just a little more.
Great Product. We installed on our gutters around our swimming pool this past summer. Our family and Pets are definitely enjoying it! Easy installation, I installed by myself.
I called requesting a promised discount, and they gave it to me really fast. They assisted me via chat all my questions, is a real interactive provider.