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Iowa
1 review
1 helpful vote
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Horrible!
May 31, 2022

Had we have known EVERY game we want to watch would be blacked out I wouldn't even signed up for the free trial. Shame on me for attempting to cancel that 7 day free trial on day 8 and got declined for a refund. I guess I needed to dig a little deeper, expensive lesson learned. Since it is MLB, I assumed we could watch some games.

The only reason I even signed up for the free trial period was so my 75 YOA father who recently moved in with me could watch "his" team. How do you expect people to cheer on their team when you can't watch them on any streaming service. Bally Sports North is the only channel, and the only service that carries them is DirectTV stream for $90 per month.

Glad you want baseball to stay as the American game! Very is not even a strong enough word, but VERY disappointed in MLB and the lack of accessibility for people to watch their local teams. Even the NFL allows their games to be broadcast on regular TV. I guess we should stick with the old reliable transistor radio.

What a disgrace! It shouldn't even get 1 star, but it won't allow me to give 0!

Date of experience: May 31, 2022
Missouri
3 reviews
17 helpful votes
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MLB Heaven
May 18, 2018

I use MLB.com on a daily basis for scores, recaps, standings, and live streaming of my favorite team's games. Through MLB.com I follow the New York Yankees and I love it!

Date of experience: May 18, 2018
Florida
1 review
0 helpful votes
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Terrible
October 10, 2021

Wanted to watch ALDS postseason games. Watched first 2 games on FS1 on my Spectrum cable account. On the Oct 10 weekend game, was disappointed to see that the game was not available on FS1. It was only available on MLBTV. However, with a MLB account and a cable subscription, MLB told me I could get the game at no cost after jumping through several login hoops. None of the login hoops worked. MLBTV would sell me a subscription for $25 to see the game, which is not what they said in their promotion material. MLBTV is a lying, money grabbing operation that does not do what they say they will do. I wouldn't give them a nickel for any of their subscriptions. I'll listen on local radio stations.

Date of experience: October 10, 2021
Michigan
1 review
0 helpful votes
Follow Donna M.
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Terrible
July 27, 2021

Thought I would try the seven day free trial then I found out right away within minutes that my team wasn't even on there because of blackouts so I went in and canceled it once again right away they charged me immediately so I had my bank fix that charge and they went right back in and charge me again after I canceled everything when I was supposed to have a seven day free trial don't bother guys!

Date of experience: July 27, 2021
Michigan
15 reviews
21 helpful votes
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Awesome
August 1, 2019

It is a great site. I can always depend on it. I always look at when games are, scores, rankings, and I look at the Astros news. Overall if you are a baseball fan this is the site for you.

Date of experience: August 1, 2019
Louisiana
1 review
0 helpful votes
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The site offers a feature called "Follow Your Team" which allows people like me to watch the YES feed of Yankees' games, even when they are playing a team in my regional sports network area (in my case, Texas Rangers and Houston Astros). I had the feature for each of the past two years since it was offered. This year, there is no working link on the site to allow me to purchase the feature. I tried calling and spoke to three separate agents over three days. Only two were even baseball fans, only one knew what a RSN was, and NONE of the reps knew how to navigate the MLB.TV website. I repeatedly asked each to transfer me to someone who was familiar with the website. The best they could do was send texts to a supervisor. I was promised that someone would call me on two occasions, it's been over a week and no one has called. I tried sending a detailed email with URL links to the inoperable pages on the site. That was one week ago and although I received an auto reply ("someone will get back to you shortly") 5 or six days after the email was sent, no one at MLB has replied as of the time of this writing. The product is great! But the support leaves much to be desired. How can any company engaged in internet commerce be allowed to neglect support of a product that they're selling online? There ought to be a law. I gave this review a 1-star because the product is excellent. NEGATIVE numbers would be required to adequately express what I think about MLB.TV customer support.

Date of experience: May 12, 2021
Arizona
1 review
1 helpful vote
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Kneeling and holding black ribbon for BLM. I will never watch annother MLB game. You should have kept politics out of Baseball, or at the very least not joined with those lazy criminal thugs.

Date of experience: July 24, 2020
New York
1 review
0 helpful votes
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The mlb.tv app/service is a joke! Woke rob and his dei officers care NOTHING about the fans, only about money and greed! All spring i watch the games no problem, opening day comes and i have to watch THREE ads just to get the game to start! And mind you these arent in game between innings ads, these are intrusive ads that take over the app and you cannot do anything but let them play or close the app, start over, and quickly find out you have to watch the commercials anyway when you restart! Then, i paused and went to make dinner and came back, and when i clicked play, it made me watch SIX more commercials that cannot be closed out or forwarded through! SIX! And dont even get me started on the blackouts! Yeah, its easy to get a vpn and get around it, but it's also costly and an unnecessary secondary cost you shouldnt have to endure to watch baseball! So... your choices are... be treated like a sheeple while they stuff woke robs woke nonsense down your throat with extra commercials... OR... go back to being extorted by the cable companies and pay ridiculous monthly amounts to essentially get one sports cable network you want to watch... OR... watch pirated feeds online which i am not a fan of... Me? I'm going with option 4. Ive created the gravestone and my mlb allegiance is done... dead. Finished... "Here lies my baseball fandom, may it rest in peace! 1981-2024" the woke metrosexuals who cant figure out which bathroom to use can have it! They're all baseball/woke rob care about now! Just ask the people in atlanta who had the all star game stolen from them a few years ago because stacey abrams told woke rob to move the game... kind of says it all, doesnt it...?

Date of experience: March 29, 2024
New Jersey
1 review
0 helpful votes
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MLB.Tv Review
September 17, 2021

I am an avid fan of The Boston Red Sox, as well as, just baseball in general. MLB.TV to me gives the everyday fan the opportunity to watch whatever team their heart desires. Living in New Jersey the only games I can not watch them play on the website is when they are playing in Philadelphia against the Philadelphia Phillies. Which for us, all you have to do is turn on the Phillies broadcast and voila you have the capability to watch these games. My issue with this however is for the people who are not able to afford the $130 price tag associated with a season's worth of baseball. If you can, then you are able to go about your day as you please. Luckily enough I get free MLB.TV by using the T-Mobile Tuesdays deal associated with the app. I love this app because it gives you game day quality as if you have the ability to tune into your local station to watch the games. It gives me the ability to have NESN, the New England Sports Network, readily available whenever I want to see my team play. I appreciate the fact I can always see my team and whatever other team I wish, play the sport I love. If they fixed blackout restrictions and the price like many other sports viewing apps do, I feel as though they would be even more perfect to be used by the common consumer.

Date of experience: September 16, 2021
Texas
1 review
0 helpful votes
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A-holes
August 7, 2019

So many times, I've said to start from the beginning, but it starts a few innings and several scores into the game. $#*! them!

Date of experience: August 7, 2019

Overview

MLB has a rating of 1.4 stars from 121 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MLB most frequently mention customer service and last year. MLB ranks 52nd among Baseball sites.

service
38
value
41
shipping
18
returns
21
quality
33