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Texas
1 review
0 helpful votes
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Not worth it
April 4, 2021

Joined mlb through 7 day free trial. Why would I pay for the games I want to see when they are always blackouts.

Date of experience: April 2, 2021
Georgia
1 review
0 helpful votes
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Taken advantage of and ripped off
October 3, 2022

The Marlins customer service more than sucks. I accidentally purchased tickets to a Marlins game. I thought I was purchasing tickets to a Braves game in Atlanta where the Braves would be playing the Marlins in Atlanta. Instead the email confirmation showed the game in Miami. I immediately emailed the Marlins asking to cancel and refund. 48 hours later after calling them 38 times without an answer and emailing 6 times, and contacting MLB, the Marlins called back saying they refused to cancel and refund. I'm out $250. Their suggestion was to try selling the tickets myself. The game is 3 hours from now. They blamed MLB for not canceling and refunding. MLB said that is a team policy not a policy of MLB. So the Marlins are liars that take advantage of people. My only option is to file a dispute with my bank. So, I have done that. Oh I did ask to speak to a supervisor and their agent stated the supervisor was busy. I asked if I could leave them a voicemail, they said supervisors don't like voicemails. I asked if I could get the name of the supervisor, they told me they could not share names. Absolute crap service. No wonder they barely won any games this year. Chances are their entire organization are as idiotic as the people I dealt with.

Date of experience: October 3, 2022
Washington
2 reviews
12 helpful votes
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Not only does this farce constantly take you back to the beginning of the game, it then will force you to wait. Troubleshooting? Unplug your modem and plug it back in. Anybody reading this should NOT CUT THE CORD! YouTube doesn't even offer MLB TV, believing their audience is too young to care about baseball. Also, I cannot agree more with a comment I saw that there are too many dugout interviews. Even of over the air (OTA) "free" broadcasts. NOBODY cares what the manager think! The same inane questions are asked/answered. No insight whatsoever. If Gregg Popovich did not teach the networks anything about how absurd and a waste of time these interviews are, then someone in sports management who is in charge of TV and this idea, in all major sport all need to be fired. MLB,NFL, NBA, Premier league and all of soccer/futbol, AFL, NRG, and the only one who comes close to getting it right is the NHL. But stop it too. Add to that, all "sideline reporters" except Tracey Wolfson need to be fired. They increase the costs, and absolutely deliver zero information during a game. Please stop all manager and player interviews before, during and after the game! Nobody learns anything and nobody cares. We all flip over to the next game to avoid the cliches. Again, we learn nothing. We really don't care about what the athletes a re doing with their foundations because they are a farce to hire their family and friends.And on Jackie Robinson Day, we get it. Where's Larry Doby's Day? Where's Hank AAron's day? The greatest player ever. Where's Babe Ruth's day? The man that saved baseball? Why isn't number 3retired across baseball. The Babe was the Man. And everyone who has tried to sully his name as a racist has been proven wrong. Where does Babe Ruth Stand in the annals of Baseball? If the standard media has it's way, he will be erased from the sport that he saved, and worked to get players paid more. He was stifled, and threatened if he kept pushing to get black player in the league. But, You.tv sucks. As a streaming serving, it can't stream. Again, cut my costs and get rid of every sideline reporter, especially when thy have two. No value at all.

Date of experience: April 15, 2024
Connecticut
1 review
0 helpful votes
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WOKE $#*!S
April 1, 2021

I hope every one of you morons that voted to move the All-Star game out of GA. Take your ball and go home you $#*!in $#*!s.

Date of experience: April 1, 2021
Illinois
1 review
2 helpful votes
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I bought something on sale on December 6th, I paid for it, and it said it would take 5-7 business days to arrive.
Then the email said it would arrive by December 18th. Fine, it's the holidays I can wait a little while longer.
December 18th comes around and nothing. I log on to the website and it says shipment still pending.
So I finally called only to find out that they CANCELLED MY ORDER WITHOUT TELLING ME IN ANY WAY.
No one has offered much of a reason so far, and I had to ask them what they would do to make it up to me as opposed to them offering something.
Of course the item that I ordered is no longer in stock. So I had to get something 3x more expensive for my gift.
While the people on the phone were helpful and dealt with my swearing and biting their heads off - there is no reason this should have happened in the first place. I am beyond disgusted with the overall business practice of cancelling an order (after taking money out immediately) and not saying anything.
I will be watching my bank account closely for that refund.

Date of experience: December 19, 2018
Washington
1 review
1 helpful vote
Follow George E.
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Women's medium sweatshirt much smaller than indicated on size chart but MLB won't allow return because player's name on it.

Date of experience: November 29, 2018
Ohio
1 review
0 helpful votes
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I will have nothing to do w a business that takes a political stance. It's not good business! Shame on you!

Date of experience: April 5, 2021
Canada
3 reviews
5 helpful votes
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Great website
August 31, 2018

Honestly, the best place to observe live results and baseball news. I am using it for 3 years. Thanks for the job done and keep it on!

Date of experience: August 30, 2018
Spain
1 review
1 helpful vote
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Keep it on!
October 26, 2018

I look at this site more for video clips, stats, standings, and scores for baseball. I love it! Thanks for the job done and keep it on!

Date of experience: October 23, 2018
Washington
1 review
2 helpful votes
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Huge disappointment!
March 31, 2023

Even tho mariners is my favorite team, blackouts far exceed televised games. What a giant ripoff. $150 down the toilet

Date of experience: March 31, 2023

Overview

MLB has a rating of 1.4 stars from 121 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MLB most frequently mention customer service and last year. MLB ranks 52nd among Baseball sites.

service
38
value
41
shipping
18
returns
21
quality
33