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Oregon
1 review
0 helpful votes
Follow Clarence D.
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Beware! Luckily I noticed after placing my order that the shipping address had changed from the one I typed in. MLB shop has a Glitch in there system! If you pay with Apple Pay/goggle pay the shipping address automatically changes to the payee's. Their customer service Rep. Informed me of this when called them about my order address change. I first noticed the issue in my email order review notice, they don't tell of the issue.

Date of experience: December 26, 2020
Pennsylvania
1 review
1 helpful vote
Follow Mike H.
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What a waste of money pay monthly fee to watch your favorite team and find out every game is blacked out don't waste your money unless you want to watch the games later instead of live I better not get charged next month the review should be zero

Date of experience: June 26, 2022
Washington
1 review
1 helpful vote
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Terrible quality
November 3, 2022

Refreshing my browser 25 times per game takes the fun out of watching my team. I cannot believe in this day and age of technology and with the money that the MLB has that they cannot find a way to have a functioning product after all these years.

Date of experience: November 3, 2022
Nevada
1 review
1 helpful vote
Follow Craig S.
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Steal your money
March 10, 2019

Noticed a charge of 118.99 to MLB.com on my bank statement. I never ordered it so I called. They told me I could not get my money back because it was after the 5 day refund period. Huh? I did not order it I said they said I have an account and they sent an Email saying that they were going to take the money out. Went back through all my Emails, No Email from MLB.com. As far as I am concerned MLB.com is a bunch of thieves and liars. When you have a product that sucks I guess you have to use less than legal ways to sell it. Like stealing peoples money.

Date of experience: March 10, 2019
Pennsylvania
1 review
0 helpful votes
Follow Rodney M.
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Their site for tracking prospects is this worst. Last year, it would work and you were able to simply enter player names and see their box score stats daily. Now it simply deletes the players after you add them. Other connected "stat" section links end with 500 errors. At least if they were actually working on this site, they should have an "under contruction" message or something helpful. They need to hire some competent programmers that know how to code desktop websites.

Date of experience: March 3, 2021
Minnesota
1 review
1 helpful vote
Follow Sarah B.
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Horrible streaming service. Cancled same day when I installed free trial because even the agent couldnt fix what I was doing. Found out 7 days later they charged me $140! Now its jumping through loops trying to request it back because I'd get an email saying it was denied so then I called and they "escalated " the issue which meant a call back within 24-48 hours. Nothing. 2 weeks now into now. JUNK.

Date of experience: June 13, 2022
Pennsylvania
1 review
0 helpful votes
Follow Bob S.
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Tried 2 different cards one had over 5 grand on it. Don't know what there problem is. I have no problem with YouTube tv or Hulu. I waited 30 minutes and my card was declined. I guess they have to many customers don't want new ones. Iam done with MLB TV Be careful trying to use a MasterCard. They show it's the preferred card of major league baseball. Not really what a joke.

Date of experience: May 1, 2023
Ohio
1 review
0 helpful votes
Follow Yava N.
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Playing for 3+ yrs. Passes time. Used to be good game. Updates are simply to make users download new programs but no enhancements. Game designed using multiple programs meaning your skills don't matter if the program is predeterminación of game outcome. Don't waste $$ to buy players, etc. whether you get good players or purchase supposed player enhancements the programs win and they make $$. Phantom players you didn't buy or select end up on roster and can't be deleted. Big brother or glitch? Overall if you're sitting in airport or under dryer or on toilet it passes time. Clutch game mode best however you can't manually control game so…it will never be a #1 option among other similar games.

Date of experience: November 8, 2022
Colorado
2 reviews
0 helpful votes
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Waste of money con job
August 11, 2022

They black out local teams that are not playing in town. No Allstar game. No field of Dreams game. $160.00 of wasted money. They force you to Peackock and other crap to buy their subscription. Will never renew mine! A 1 star review is too high!

Date of experience: August 11, 2022
Mississippi
1 review
1 helpful vote
Follow Fredo R.
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MLB needs to focus its energy on making the game interesting and fun. Taking political sides on a complex issue like voter ID leaves a bad taste. Just because your a Monopoly doesn't give you the right to try and bully force your Opinions on Americans. Shame on MLB. I won't watch anymore.

Date of experience: April 17, 2021

Overview

MLB has a rating of 1.3 stars from 121 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MLB most frequently mention customer service and last year. MLB ranks 52nd among Baseball sites.

service
36
value
39
shipping
18
returns
21
quality
32