MLB

Watch you back - they auto-bill subscription renewals without sending a confirmation email. I've tried to cancel service by calling customer service 4 times and emailed without getting anywhere. This has been going on for two months. I believe their customer service is being managed by Kim Jong ill... i'm going to have to send a letter to the FTC and state attorney general just to hastle them... before you give them your credit card info, know that they are really ill.

5 or 6 years ago I accepted a deeply discounted subscription to MLB so that I could watch the games. Nothing was said about automatic renewal. I never received any notices since then. Today I received notice from them that indicated I was on automatic renewal... oh we can't lo anything about those past years... we'll that's a good way to lose a loyal mlb fan. I have been defrauded of way more than $500. These guys are crooks or you would get a notice each year about renewal. Don't signup!

Specifically the covid masks in "adult" size that are really for women and children, not men. They are small and barely reach from my nose to my chin. Open my mouth to talk while wearing will pulls it below my nose. Total crap.
They also have no pocket for a filter and a strong disclaimer on the ordering page " not intended to prevent or protect from any form of illness." So... just for fun?
Will never order anything from MLB again.

We have a subscription for one MLB team. As longtime loyal fans we would be happy to pay for GOOD service. But that's far from what we get: constant freezing up, every game. On 5/11/21 we were watching a game that went into a rain delay in the 9th -- it turns out the game went to 10 innings, but they didn't bother showing anything after the rain delay! They don't care. So disappointed!

I tried to make a change to an order on the same day that it was placed. I figured that, since there was a 10 week shipping delay, it would be no big deal. I could not get through on chat so I tried calling. I waited through the hold period twice only to have them hang up on me. I got through on the third try only to find that they "could not" make a change to the order - despite the shipping delay. I asked to cancel the order (because I don't want to do business with them anymore) and they said that they would get back to me in 2-3 business days. If I pay a premium price I expect premium service. Stay away from these second rate losers.

At the end of the baseball season 2013, i ordered the end of the season games and world series. Complaint#1: they blackout games in the team's area such as Detroit/Cleveland so you can't get your hometown team. Complaint#2: they have some clauses that continue to bill you for next season ($129.99) even though they have no authorization to do so. I did make a formal complaint and to their credit, they will be sending a refund. However, BEWARE: mlb.com is not in business for the baseball fan if you are living in the broadcast area and if you only want the service for a limited time.

I signed up to watch my favorite team, understanding there was a blackout policy. I was able to watch my team for about 6 weeks and then the games were blacked out. After not getting any straight answers from a customer service representative and a supervisor, it was finally explained that someone made a mistake and I should not have been able to watch for 6 weeks because my zip code was blocked by Bally Sports. I was denied my request for a partial refund. I reported this to the Attorney General complaint division in my state.