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Wisconsin
1 review
1 helpful vote
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MLB at bat blows
March 28, 2019

Every year it's something new. This year, I cannot get it to play on my AppleTV vol. 4. I talked to customer service and went through all the things they told me to try (virtually all of which I had already tried). No dice. Operator told me he would send the info to tech support and they would get back to me soon as possible, by phone, or by email. Window of when that might be? Don't know, soon as possible. Any idea of what typically is amount of time that is? As soon as possible... that was Saturday... today is Thursday, and no word.

Date of experience: March 28, 2019
Canada
1 review
0 helpful votes
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Lack of viewers
May 10, 2022

A major change needs to happen with MLB umpires and the ridiculous calls made against players. A prime example is the Jays versus New York on May 10 and the call against Garcia. If you want more viewers clean up the officiating!

Date of experience: May 10, 2022
New Jersey
2 reviews
0 helpful votes
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EVERY time you go there, there is a picture of ohtani proclaiming him God. So tired of their anti-white, woke agenda, as is most media, pushing these players on us while ignoring others for obvious reasons. Why has Babe Ruth's, THE GREATEST PLAYER EVER, number never been retire? Hmmmmm...wonder why.

Date of experience: July 25, 2023
South Dakota
1 review
0 helpful votes
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MLB this year has been the most frustrating app I've dealt with ever and the worst app ever. Here it is the last game of the season the Boston Red Sox against Tampa Bay and the MLB app won't allow me to even load this app to watch the game while at the same time all the other games on the MLB app pop up with no problem. Called in several times and all I got was nothing but bogus answers. Last person said well it hasn't even been loaded up in the archives yet. Why would it be loaded in the archives when it's alive game broadcast. Such a disgusting way to end the season they don't deserve the fee that they're paying that I'm paying a service for. Add in the blackout games and all the other times the Red Sox were not able to be downloaded to watch this season resulted in a very very terrible terrible relationship going forward if there is any. Bottom line is MLB app sucks.

Date of experience: October 5, 2022
Oklahoma
1 review
1 helpful vote
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Took my money at the beginning of the season. Now the app doesn't work on my TV and they informed me that my TV is no longer supported...halfway through the season. Terrible customer service. They now want me to buy more equipment in order to use the service I have already paid for. And they refuse to refund my money.

Date of experience: July 12, 2023
Canada
1 review
0 helpful votes
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It sucks
August 21, 2018

I'm a paying subscriber to mlb.com and I'm watching a game. Then I go and check my emails or something and when I go back to the game it's frozen in never never land. I have to reload. For the high price I'm paying for a subscription, I wonder if it's worth it, since I can get the same thing on a bootleg site.
MLB.com is not ready for prime time.

Date of experience: August 21, 2018
California
1 review
1 helpful vote
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Where's the games
August 23, 2020

I pay to watch baseball, but all I get is blacked out games. It's to bad for your (GREED)! You people can go on being (GREEDY)! Without me. After watching baseball for more than Forty years, you've convinced me why pay for games that I can't watch. So long.

Date of experience: August 23, 2020
Michigan
1 review
0 helpful votes
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Service is awful
April 24, 2021

They will randomly block games for no reason and if you call tech support they do not help! It's a big waste. Don't pay for it because you can't watch a lot of the games it says you can. Very very awful tech support

Date of experience: April 24, 2021
South Carolina
1 review
0 helpful votes
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Ripoff
September 8, 2022

Subscribed for my husband and half the time the games were not on or blocked out. On top of that, they were ripping me off. Took double money out of my account and when I finally caught on, they refused to refund my money. Be aware.

Date of experience: September 8, 2022
Tennessee
1 review
0 helpful votes
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Returns
April 18, 2020

This company is a rip off. I recently ordered a hat that was to big an was wanting to exchange for a smaller size an this company charged me 9 dollars just to return for a exchange. Something that I bought off their website so to all that buys this is not the best place to buy your items

Date of experience: April 18, 2020

Overview

MLB has a rating of 1.4 stars from 121 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MLB most frequently mention customer service and last year. MLB ranks 52nd among Baseball sites.

service
38
value
41
shipping
18
returns
21
quality
33