• MobileFun NZ

MobileFun NZ

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Overview

MobileFun NZ has a rating of 3.1 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileFun NZ most frequently mention new zealand. MobileFun NZ ranks 23rd among Mobile Accessories sites.

  • Service
    9
  • Value
    9
  • Shipping
    10
  • Returns
    6
  • Quality
    5
3
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How would you rate MobileFun NZ?
Top Positive Review

“Official HTC 10 Ice View Case - Black”

BajanGirl G.
8/15/16

Purchased this awesome protective, responsive cover for my HTC 10. Mobile Fun had competitive pricing and although offshore the delivery was better than I expected. Easy and hassle free transaction. Try them and see what you think.

Top Critical Review

“** NOT a NZ company **”

Sharon S.
10/3/21

If you're ordering from NZ thinking the website www.mobilefun.co.nz is in NZ. IT'S NOT! This website is an online shop Based in U. K. There's a physical Mobile Fun store based in Dunedin according to Facebook. I ordered on 6th September and it has been 4 weeks and still nothing. No tracking details, no updates. After 3 weeks I enquired via email and they replied back that it left their Warehouse the day after my order was confirmed and that the "delivery service" I picked didn't offer tracking. LUCKILY i only ordered a phone case, but the transaction was around $36 in total - but money is money and I've paid for something that probably will never arrive so I've wasted that money. The website has no indication that it's operating and being managed outside of NZ so they are extremely deceiving.

Reviews (54)

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Reviews that mention popular keywords

new zealand (6)
Thumbnail of user honestr17
New Zealand
1 review
12 helpful votes
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May 10th, 2020

Hey guys, as noted on many other reviews. Their products get shipped from the UK through the US and then to NZ. They charge $40 for DHL Express delivery that should take 3-4 business days (as stated on their website). But in reality it takes 3-4 weeks.

This is where the issue is with many people. Its clear they are clipping the ticket by charging you $40 for DHL Express delivery but sending your package through DHL Economy (slower but cheaper method). As a first time customer. I'm pretty disappointed. I will not be using them again.

Thumbnail of user jamesf235
New Zealand
1 review
14 helpful votes
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September 25th, 2017

Ordered under impression it was an NZ based company, but items were shipped from the UK with a 7-15 working day delivery. Items never arrived and refund given. Misleading to order from. co.nz website when they are the other side of the world

Thumbnail of user michaeld300
New Zealand
1 review
0 helpful votes
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May 25th, 2017
Verified purchase

MobileFun were really good to use. Their website was easy to navigate and they had a wide range of products for me to choose from. I am really happy with the service. I got exactly what I wanted and in pretty good time. I'll be using their services again.

Thumbnail of user ashleyw100
New Zealand
1 review
0 helpful votes
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October 4th, 2016
Verified purchase

I ordered some accessories and after a week was unsure if products were shipped. After emailing for information, I was responded to promptly and things were politely explained.

One of the products was faulty and upon notifying Mobilefun, I was again contacted within an hour or two and offered a refund on said product. While there was no way for this company to foresee the fault, they took full ownership and didn't question me, delay me, or stuff me around.

This is what it should be about... SERVICE.

I could not recommend this company any higher. If you want great deals with honesty, integrity and no muck arounds. This site is the place to shop.

Well done Mobilefun.

Thumbnail of user regv
New Zealand
1 review
0 helpful votes
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February 28th, 2016
Verified purchase

My experience with MobileFun was very good. I found what I wanted on their website with ease and the ordering process was very straightforward. Very happy at the cost of product and posting. Sent from UK to New Zealand by ordinary mail and received within 14 days. Quite happy with that. Thank you MobileFun

Thumbnail of user ceriseb
New Zealand
1 review
0 helpful votes
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August 20th, 2015
Verified purchase

I have had a really great experience shopping with Mobilefun. They have a great range of quality products, at really competitive prices. I didn't realise that the site wasn't actually based in NZ, so was surprised at the low shipping cost, and quick delivery.

Thumbnail of user cherrye
New Zealand
2 reviews
0 helpful votes
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January 28th, 2016

Glad I found this website and not just because the product I wanted was cheaper than elsewhere. The service was good and the communication from time of purchase to delivery was friendly and professional.

Thumbnail of user stevec462
New Zealand
1 review
15 helpful votes
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June 13th, 2018

WHY WHY WHY do you suggest switching to MobileFun NZ to shop when the order ships from UK! 1 Month delivery time just to save a few dollars. Sneaky misleading and dishonest. Never again. Will pay bit extra and get my order within a week from NZ in future.

Thumbnail of user andys108
New Zealand
1 review
0 helpful votes
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September 2nd, 2016
Verified purchase

I bought a Mobile phone holder that clips onto the car air vent. Happy with the quality of product I have received and the ease of shopping along with quick delivery from UK to New Zealand. With my experience with MobileFun, I would highly recommend to all

Thumbnail of user georgiap9
New Zealand
1 review
0 helpful votes
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June 30th, 2016

After struggling to find a ohone case for my phone on all types of sites, I as nervous to use a website that i hadn't heard of! But mobile fun truly proved me wrong and were just excellent. I found a phone case for my phone that was perfect and was uodated with receipts and when my item was dispatched. Great customer service and would definitely recommend to any one and will deffo be using mobile fun in the future. 10/10

Thumbnail of user hyltonb
New Zealand
1 review
6 helpful votes
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June 8th, 2017

I ordered 2 items from their website as they offered the best price. Halfway through their stated "7-15 working days" (standard mail service option) for delivery I contacted them to ascertain the whereabouts of the items. I was then advised that they were being sourced from the UK (and not from NZ or Australia) and were still in transit. Once the 15 working days were up and I still hadn't received the items I again inquired as to their whereabouts, only to be asked to supply my delivery address, which was exactly as it was on the original order. I've also made it clear to them that nowhere on the webpages advertising the items I purchased does it have a rider stating that the goods may be sourced outside of NZ and Australia. If I'd seen that on the website I wouldn't have purchased from them.

Thumbnail of user russellp20
New Zealand
1 review
0 helpful votes
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February 1st, 2017
Verified purchase

Ordered a case for my Lumia 950 from Mobile Fun. The whole process of ordering through to arrival in antipodean New Zealand was flawless. And very pleased with the case.

Thumbnail of user cluntp
New Zealand
1 review
0 helpful votes
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September 2nd, 2016
Verified purchase

Great site. Product was shipped from the UK and turned up well within the shipping timeframe. Product was exactly as shown on the site. Very happy with the service, and would use again.

Thumbnail of user rebeccam110
Australia
1 review
0 helpful votes
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October 20th, 2016
Verified purchase

I looked for a case for a long time and finally found it on Mobilefun, product was delivered when they said it would be and it was exactly how I imagined it! Great product great service!

Thumbnail of user nigell17
New Zealand
1 review
0 helpful votes
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September 27th, 2015
Verified purchase

Very helpful with quick responses to my questions, only hiccup was some incorrect information about watch straps but apart from that very satisfied

Thumbnail of user samuelw83
3 reviews
20 helpful votes
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March 25th, 2019

Very quick process. They give the best price compared to any other competitor. I use them all time when trading my old phone. I trust them always.

Thumbnail of user benl56
New Zealand
1 review
0 helpful votes
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February 7th, 2016
Verified purchase

Easy to use website, answered all my questions and shipped the product halfway across the world in a few days.

10/10 would use again

Thumbnail of user garyd70
New Zealand
1 review
0 helpful votes
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July 14th, 2016
Verified purchase

Ordered a New Strap for my Wifes Apple watch. The turnaround time from ordering to receiving was second to none. Very impressive.

Thumbnail of user sarahb350
New Zealand
1 review
0 helpful votes
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October 21st, 2017

Product was well priced and great quality. Unfortunately it was damaged in transit, but they were awesome at sorting it out. Recommended.

Thumbnail of user nithino
New Zealand
1 review
0 helpful votes
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May 10th, 2017
Verified purchase

The ring in the case is very helpful for such a big phone and phone can be used in one hand so highly recommended case for s8+

Service
Value
Shipping
Returns
Quality
Thumbnail of user hennieb
New Zealand
1 review
0 helpful votes
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January 21st, 2016
Verified purchase

Didn't have to wait long for product to arrive. Product is of great quality. Overall excellent experience with supplier and product.

Thumbnail of user cola
New Zealand
1 review
0 helpful votes
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March 6th, 2016
Verified purchase

Recently l purchased a product from mobilefun, this is a great site, product range is awesome and delivery was prompt, great experience.

Service
Value
Shipping
Quality
Thumbnail of user jenf6
New Zealand
1 review
0 helpful votes
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August 24th, 2015
Verified purchase

My online experience with Mobile Fun was excellent - gave good advice and delivered on time - a hassle free purchase

Thumbnail of user jmw5
New Zealand
1 review
8 helpful votes
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August 19th, 2019

Mileading site. Makes out to be NZ based but ships from UK. DONT BE SUCKED IN. Just wasted my money, now have to go and buy locally.

Thumbnail of user kendrab13
New Zealand
1 review
0 helpful votes
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June 14th, 2016
Verified purchase

Great product, great service.
Will definitely use again for all of our mobile accessories and more.

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From the business

MobileFun.co.nz is New Zealand's leading online retailer offering the latest mobile phone and tablet accessories. Everything First!

Company Representative

Thumbnail of user rafata1
Rafat A.

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