• Mobile Fun

Mobile Fun

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Overview

Mobile Fun has a rating of 2.5 stars from 185 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mobile Fun most frequently mention customer service problems. Mobile Fun ranks 7th among Ringtones sites.

  • Service
    50
  • Value
    51
  • Shipping
    49
  • Returns
    20
  • Quality
    51

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
1
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How would you rate Mobile Fun?
Top Positive Review

“This is the second set of lightning cables we've ordered...”

Ruth B.
12/17/14

This is the second set of lightning cables we've ordered as we seem to keep getting more apple products and go through chargers quite quickly (typical 21st century family) Mobile fun.co.uk are brilliant, items always arrive fast and well packaged with reasonable prices.

Top Critical Review

“A waste of time”

Hugh S.
8/15/24

It's impossible to order, you get an 'access forbidden' message when you try to check out. They may have gone out of business...

Reviews (185)

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customer service (24)
Thumbnail of user johnc307
GB
1 review
0 helpful votes
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March 4th, 2015

I am a bit fussy when it comes to cases for my phones so when I got the new Black berry passport I wanted a suitable case that would protect it but also show it off? As it is too nice to be hid from view. I opted for the Seido belt spring clip but I needed a few questions answered 1st, I mailed Seido and had my answers lightning fast which confirmed my purchase choice, if they took so much care to look after customers before they purchased then they must have good products, and I am not disappointed, the phone holder is very good and very well constructed and it protects my phone very well and is nice to look at and comfortable to wear.

Tip for consumers:
Do yourself a favour and go for Seido they have great products and a superb customer service Which can't be said for a lot of companies out there?

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Thumbnail of user regr2
GB
1 review
1 helpful vote
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February 27th, 2015

Having seen the ArmourDillo phone case on a Nokia phone I decided that I really wanted one for my Galaxy Note3. I am over the moon now that mine has arrived. Top product and a great service. Highly recommended.

Thumbnail of user peterk280
GB
1 review
0 helpful votes
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July 26th, 2018

Have dealt with Mobile Fun for some time now and have always found them to be very good in accepting orders on their website and always a very fast reaction to orders once placed, any problems are dealt with very rapidly and proffesionaly with immediate attention, all this makes for a great experience and I have no qualms in recommending this company to any potential customer, they are fast.

Thumbnail of user victorl31
GB
2 reviews
0 helpful votes
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June 10th, 2015

I have used MobileFun for many years, it's always the first place I go to when I want accessories for any of the families' mobile phones. And this occasion was no different when I got my new HTC M9. The description on the site was spot on and it was delivered the next day, as I placed my order in time for that option even though it was possible to take up to 3 days. Couldn't have been more happy with the service and stock availability, so it MobileFun this time and every other time, as far as I'm concerned!

Thumbnail of user lindam125
GB
1 review
0 helpful votes
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December 11th, 2014

Ordered gel case for iPhone 6 plus instead of 6. Totally my error but they replaced with no extra charges not even for postage. Have used these guys before and will use them again.

Thumbnail of user gulm2
GB
1 review
0 helpful votes
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December 1st, 2014

Mobile fun is the #1 site for excellent with very competitive prices, always happy to recommend them, in fact I often share their offers with friends and family!

Thumbnail of user rogerl22
GB
1 review
0 helpful votes
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February 27th, 2015

Recently ordered a Lifeproof fre case for my iPhone 6 on a Friday, the case arrived Saturday AM, I have used MobileFun fo many years and have found them to be a First Class online seller. Prompt service, helpful with enquiries, good value for money pricing, it doesn't get much better than this!

Tip for consumers:
This site is the best there is.

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Thumbnail of user scotts175
GB
1 review
0 helpful votes
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April 15th, 2016

Got what I wanted quickly in this case a pair of headphones & surprisingly cheaper than elsewhere too. Very happy with my product & will certainly use MobileFun in the future.

Thumbnail of user sheilap31
GB
1 review
0 helpful votes
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March 10th, 2017

Excellent piece of kit. Used it for child's kindle in car so could watch downloaded videos on long car journey. Great value for money, actually did what is says on the packaging and arrived promptly.

Thumbnail of user williamb245
Spain
1 review
0 helpful votes
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November 26th, 2016

For all your mobile phone needs, and some cool gadgets, try-out the MobileFun online shop. You won't be disappointed. Great for your own stuff, or for presents to others. Go-on, have a go.

Thumbnail of user nathanb63
GB
1 review
0 helpful votes
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December 17th, 2014

Great products at a price i was happy to pay, answered my query very fast and i got my the next morning via royal mail 1st class. Will use these guys again and would gladly recommend to others

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Thumbnail of user danl44
Canada
1 review
2 helpful votes
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August 12th, 2014

COMPLETE SCAM. Bought a case, that broke within the warranty period, so i requested a replacement. They agreed and processed. Never received ANYTHING. After waiting weeks on end for a reply, I demanded a full refund as to not have to bother with these crooks anymore. They agreed. I followed every procedure they have. Never received ANYTHING. No replacement, no refund, not even a REPLY as to WHY! NOTHING. Once they have your money, good luck, they're long gone. Worst customer service I've ever experienced.
DO NOT BUY FROM MOBILE FUN

Thumbnail of user patriciag24
GB
1 review
2 helpful votes
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November 24th, 2014

Easy site to use and very quick dispatch. I ordered mid afternoon and received in Cornwall the next morning. Excellent quality goods. Thank you to Mobilefun.co.uk

Thumbnail of user mariep16
GB
1 review
1 helpful vote
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November 26th, 2014

I HAD A MOBILE PHONE BOUGHT ME FOR CHRISTMAS AND I NEEDED A NICE SLIMLINE CASE SO I SEARCH THE WEBSITE AND CAME ACROSS MOBILEFUN I WAS VERY IMPRESSED WITH THERE WEBSITE BECAUSE THEY SHOW SUCH A DETAIL VIDEO ON THERE PRODUCTS AND DISCOUNTS YOU CAN CHOOSE WHAT DELIVERY SERVICE YOU WANT ASWELL IT WAS AN EXCELLENT PURCHASE I WOULD RECOMMEND TO ANYONE

Thumbnail of user tinam34
GB
1 review
1 helpful vote
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November 21st, 2014

Delighted with my purchase and i received it so quickly. It was the first time i'd ordered from here and have now recommended to family and friends. Great customer service too.

Thumbnail of user lisas5332
Georgia
1 review
0 helpful votes
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June 30th, 2023

Order screen protectors for my watch and they don't fit, but say they are specifically for my type of watch. Return shipping is more than the product I purchased. Total scam!

Tip for consumers:
Total scam

Products used:
NONE

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Value
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Thumbnail of user iwonab5
GB
1 review
0 helpful votes
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March 10th, 2017

Cover specialy for women with beautiful design in good price. Good quality product. Me and my husband always use cover from mobilefun.co.uk because they're the best. Protect phone excellent.

Thumbnail of user marki16
GB
1 review
0 helpful votes
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December 1st, 2014

Superb service from MobileFun.co.uk - http://www.mobilefun.co.uk

MobileFun isn't always the first place people will think of for anything relating to mobile phones, tablets etc... but they should be.

The service is second to none in my eyes. I have always had great service from them whenever I have had to order items ranging from phone cases to screen protectors. Their prices are very competitive and the range and choice is superb.

I recently bought the OtterBox Commuter Series iPhone 6 Plus Case - Black, and due to the nature of the case and the OtterBox commitment to proper phone protection, the case was delayed a few times. MobileFun emailed me at regular times to keep me updated on the 'possible' release date as soon as they had any information from OtterBox, and even asked if I wanted to change product.

As soon as they case was available, MobileFun instantly posted it out to me and emailed me to let me know it had been sent. A day later, it arrived and I was so glad I had waited. The case is what I had hoped for from OtterBox.

I cannot speak highly enough of MobileFun for the service they have given me. They are well worth a visit and even, I might add, worth sticking them into your favourites.

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Thumbnail of user colinm193
GB
1 review
2 helpful votes
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March 2nd, 2020

Used their search engine, it recommended an incompatible case. They said they knew about faulty search engine but they would still charge me postage both ways. I sent a screen shoot of search engine result. Their response tough!
DO NOT USE THIS BUNCH OF INCOMPETENT ROGUES.

Thumbnail of user nicolaf6
GB
1 review
0 helpful votes
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April 15th, 2016

Plenty of choice and easy website to use. Excellent communication between myself and company via email. Very pleased with the phone case that I had choosen would buy from the company again.

Thumbnail of user andreaj41
GB
1 review
0 helpful votes
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April 15th, 2016

Ordered an incorrect product late on a Saturday evening so emailed the company asking to cancel the order as I knew they would be unable to ship the order on the Sunday but got the following response.
"Unfortunately, it appears that your order has already been dispatched, consequently I am unable to apply your requested amendment.
In this situation, I can only advise to wait until the product arrives with you, and then return the unwanted product back to us for a refund / replacement."
To which I replied that it couldn't possibly have been dispatched on a Sunday as Courier's don't operate on a Sunday and got the following response...
"I understand what you are saying and in part you are right, no courier picks up on Sunday.
However we do work and we did pack your parcel and put it in a big pile of many other parcels which makes it impossible to stop."
I then got an email on Monday confirming that it had been dispatched... one wonders why it could not have been flagged up when scanned?
I have received a partial refund as I have been charged £3.64 for the return costs which could of been avoided if the company cared about Customer service. They did not have a replacement in the correct size.
I am still awaiting refund paperwork...

Avoid unless you like throwing money away for no good reason.

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Thumbnail of user richardc4
GB
2 reviews
4 helpful votes
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September 11th, 2010

I ordered an Iphone case from this site, within a couple of days it arrived. Fantastic case and an equally as good a service.
Thank you, and maybe other case companies out there should take note.

Thumbnail of user pauln81
California
1 review
1 helpful vote
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October 24th, 2016

Corresponded by email with a representative from Mobile Fun regarding the compatability of an item with my Samsung Tab S2. Recieved a favourable response so went ahead and placed an order and paid for next day delivery. Five minutes later I received an email from Customer Services to say that the item was out of stock.
Responded by requesting that my order was cancelled and requested a refund. Five hours later and I still have not received a response. Thank goodness I paid through Paypal because I can now ask them to recover my payment.
Suffice to say, I will not be dealing with this company again. Customer Service = POOR Communication = POOR Shopping Experience = POOR

Thumbnail of user rebeccai2
GB
1 review
0 helpful votes
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February 27th, 2015

I have used MobileFun on a few occasions now and have always been impressed with the range of products and the super fast delivery. Would highly recommend.

Service
Value
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Thumbnail of user larab124
Ireland
1 review
0 helpful votes
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January 26th, 2023

Take your money and you receive nothing so never buy from them take it from me been there and still waiting for my phone cover but they got there money I got nothing.all the bad reviews are True

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Mobile F.
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