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Mobile Fun has a rating of 2.5 stars from 185 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mobile Fun most frequently mention customer service problems. Mobile Fun ranks 7th among Ringtones sites.
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This is the second set of lightning cables we've ordered as we seem to keep getting more apple products and go through chargers quite quickly (typical 21st century family) Mobile fun.co.uk are brilliant, items always arrive fast and well packaged with reasonable prices.
It's impossible to order, you get an 'access forbidden' message when you try to check out. They may have gone out of business...
A good range of quality products and very prompt delivery. Find your item, see the reviews and just order and enjoy, simple as that
MobileFun has an excellent choice of products at reasonable prices. There is something for every age group - from the understated to the querky.
Used this company for years and never been disapointed in their products or their service - would happily recommend without hesitation.
Whenever I need a new phone cover I always use Mobilefun. Great choice, good prices, quick delivery. What more could you ask. One word, RELIABLE.
I have never had any real problems with Mobilefun - and if I have then it has soon been sorted out to my satisfaction.
So I purchased the Samsung S8+ and need a new car cradle as the phone is to big for my normal one. Off I go to Google to find someone selling the one I want and I stumble across mobilefun.co.uk. Site looks good, reviews are good, great this is the place! So I purchase the one I want and am happy that it should be with me in a few days. WRONG! Here follows numerous repeated emails numerous tomes a day. So the first one is fine, congratulating me on my order and stating my products will be sent in due course. Then came another one stating that a coupe of the items (My car holder) are out of stock but they will get it too me as soon as they can. Then shortly after this came another email saying all items had been processed... so which is it? Is it in stock or not? I reply to one of many emails asking this, to only get another generated email stating that the item was out of stock. Ok fine, a little annoyed you advertise something on your site that is out of stock as in stock but these things happen. So I reply to the email (which i will state does say I can do this, it isn't a non reply email address) asking for an alternative to the item that they do not have in stock. I await eagerly for the response only to get the same computer generated reply. I reply to this to then keep getting the same email sent to me stating that the item is not in stock. I know this, you don't need rub it in!
So 2 days later, no human response, only the repeated email telling me how the one item I actually wanted is not in stock and I have no idea when it might be in stock, so do I go else where, do i wait? Who knows, maybe I'll ask my Dog, sure he will give me a better response.
So, I shall not be using Mobilefun anytime soon.
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Edit... So shortly after writing this review, magically they decide to have a human respond to one of my many emails asking to cancel and apparently my order has been dispatched so they cannot cancel!?! I would have to wait for the item to arrive and post it back at my expense. I replied straight away asking how something that is out of stock has been dispatched and oddly enough they didn't respond. So will the item arrive? Who has a clue as it appears mobilefun.co.uk don't have any idea!
Tip for consumers:
Maybe consider some where else????
Product was exactly what I needed and even after I made a mistake in ordering, that was corrected for me by their great team and my money refunded.
Bought accessories for Samsung phone, stuff arrived faster than expected and was exactly what was required.
First class service. Items arrived very quickly and they were exactly as described. Very happy customer.
Amazing site, able to get genuine Samsung parts and accessories, and no cheap 3rd party bits. Good service!
Found the buying experience a pleasure. Item arrived before I expected and was just what I wanted. A bargain at the price. Thank you very much.
My items came fast and I used the uk site. The price was less then most. I have and continue referring others to your site... thanks
Great case, perfect for my phone. It's attractive looking case too.
Case arrived in excellent condition and in the timeframe listed.
Ordered the official Samsung cover for the Note Edge. Came the very next day. Excellent service and the cover is just perfect. Thanks
Good product which does what it says. Fulfilled on time from MobileFun - no complaints there. Good product, good service
Great products, fast shipping and an amazing customer service. Will shop again there everytime I need something for my mobile. 10/10!
Tip for consumers:
Dont hesitate!
The service I received was top class in every way. Fast, efficient and goods of great quality. Would highly recommend mobilefun.co.uk
Absolutely the worst company I have ever done business with. Do not buy from these people. Complete scam.
Excellent quality phone cover. Very fast service and delivery on a user friendly website. Would highly recommend
I've been using mobile for years now and I haven't found anyone better. There service is excellent with a massive range of top quality products.
Item was delivered promptly and is not a fake product (so many fakes out there now). Would definitely use/ recommend them.
I've used MobileFun several times. Ther prices are good, the shipping costs fair, and service is fast. What more do you need!
Excellent company to deal with. Service is great and products are top quality. Will be using them often
ABSOLUTE WASTE OF TIME... NON-EXISTENT CUSTOMER SUPPORT... NON-EXISTENT STOCK
Ordered phone from them on a Thursday for Saturday delivery, as my mobile stopped working and urgently needed one for the weekend.
They asked me for a mobile number to keep me updated. I was working away from home and my mobile was broke... so not much use, but I could check my voice messages from a land-line, which I did throughout the day.
Kept checking the site all day to review the order, and was 'being processed' all day. Tried ringing customer support all day, but couldn't get through.
Very conveniently, at EXACTLY 5pm on Friday got an email:
"Thanks for your recent order.
We have been trying to contact you throughout the day but your phone does keep going to answer phone.
The reason for our contact is we require further information from yourself before processing your order. Please could you contact us on *******060 at your earliest convenience and we shall look to despatch your goods.
Thanks"
Of course, I rang straight away, but guess what? Now managed to get straight through to customer support, but a voice mail: "our lines are only open 10am - 5pm".
Didn't bother to mention which days of the week, as shut on Saturday, and despite them "trying to contact me throughout the day but your phone does keep going to answer phone. " they never bothered to leave a message, but sent me an email just after their customer support shut (if it even exists).
AVOID AT ALL COSTS.
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