Ordered a ring never got it and the garbage they put you thru to get what you paid for is beyond ridiculous. They asked me to INVESTIGATE the USPS, my mail carrier and ask all five of my neighbors if they got the package or lost the package. Now they want me to fill out a loss package affidavit and email it back to them ( bit gave me no email address) and wait 10-4 days... please they can keep the 15.95 if they are that hard up for money! Never buy from them again and will continue to tell everyone about my situation
I have purchased many items and I have received everything in great condition. I know I'm not buying high end items so I'm not disappointed by what I get. That said, I've purchase a lot of the jewelry and purses etc. it fits my budget, my expectations and if I give my granddaughter something I'm not worried about her losing it or breaking it (she's young). I have had excellent customer service when I've had a question about an item I've purchased and they help until the issue is taken care of. I recommend MobStub to everyone like me that loves to just purchase fun items. Give it a try.
I absolutely love Mobstub! I've bought pry $500. Worth of different merchandise since February when I discovered them. I've always gotten exactly what I ordered and it's usually came within the same week I ordered it. Order #******* is the latest order I did with them. My mom saw them and had me order 3 more of them for her! She can't wait to get them.
I ordered a necklace that looked great online and although not real expensive, not cheap. It is one of the worst pieces of "jewelry" I've ever seen - poorly made of cheap materials. The clasp broke the first time I opened it (I fool with making jewelry so I just replaced it), and after wearing it once it is beginning to tarnish. I am sure many of their products are fine, but skip the jewelry - a waste of money!
And I rarely fall for anything. Haven't received the purse yet, but pretty certain it will be too small. Luckily, I have a friend with a small daughter I can send it to - IF it ever arrives. Note to self - spur of the moment decisions don't turn out well for you.
I have ordered several different types of items for MobStub lately and have been very satisfied with the quality and timely shipping of each product. The customer service if needed is excellent and very helpful and stayed in touch via e-mail through a damaged situation.
I have bought several products and have never been disappointed. I did receive a damaged product and reported to to customer service. They responded within 24 hours and made it right. Very pleased with their professionalism and politeness. I will definitely order from them again!
I purchased a pair of shoes from this company and was very pleased with the customer service and product. It is refreshing to do business with a company that cares about their customers! Thank you and Happy Shopping!
Received blue-tooth headset which has the same item number as a high-end retailer, but it is a cheap knockoff. Sounds like you are listening underwater. That's $28 down the drain since they do not accept returns.
I've ordered a huge amount of items from these guys and I've only had one item that I was unhappy with. They've treated me very well and I'll keep buying from them. Don't believe the negative reviews, those are posted by creeps that wouldn't be happy if they got free oral sex with their orders.
I bought one of the wireless charging pads for iPhoen 8. Cord they give you is 3 inches long which is useless, so you need another cord. The unit worked one time, then never again. Now it won't even turn on when plugged into a charging block or my computer. I emailed the company several times and got zero responses. Total rip off. AVOID these scam artists!
I ordered two pair of light up stud earrings. One worked and one didnt. I emailed mobstub and they immediately wrote back with a personalized apology letter informing me they were sending a replacement, ASAP. I cannot say enough about such wonderful customer service in a world that either ignores issues or makes returns tedious. Thank you, Lily at Mobstub for making my Christmas!
Ordered bluetooth headphones havent recieved them placed order on sept 10,2014, Tried calling them get a voice recording telling me to go to the website called the post office that accompanied my tracking number only to be told this company is being investigated for mail fraud
OMG. I just got my 9" black Dawgs! And I love them! They are soooo comfortable. I received them 10 days after ordering and that was during Thanksgiving holiday. I will diffently order another pair or two in the near future. Let's see red, blue or purple? Maybe all three. Happy holidays to me!
Ordered two traveling bags which turned out to be smaller than I expected. Wanted to return them. MobStud refused to allow an exchange or issue a credit. Should have read the reviews before ordering. I learned my lesson.
I've ordered from Mobstub twice. The first time was a set of professional makeup brushes for $22.99, with an original price of $175. Seemed like a great deal, so I quickly bought it on an impulse. The brushes are pretty to look at but the bristles fall out every time I use them, not very good quality. Definitely not worth the supposed original price. It seemed like a groupon-type website with limited time deals, but 6 months later they're still selling that same set of makeup brushes.
My second purchase was a boho-chic vintage inspired handmade watch for $10, originally $25. It's cute, but still wasn't as great of a deal as they make it out to be.
I've considered ordering more from them but nothing really seems to be a steal, just average, I could very likely easily find the same items cheaper elsewhere, at better quality.
I bought a purse, but it was much smaller than I need. When I sent an email about sending it back, it took 2 tries before someone replied and told me no returns. Now I'm stuck with a tiny purse and out my money. I'm retired and can't afford this! Since they're selling online and the customer has no opportunity to actually see the product before hand, they need to be more accommodating. I'll never shop with them again... and I recommend everyone else be super careful before you commit your hard-earned dollars! And now I read there are problems with the zippers on their purses... Geesh!
Order #*******
Such a great deal, i got 2! This is my husband's brand of razor, men's Mach3 Razor Cartridges, so when i saw them on MobStub for only $35 per 16 pack, i was sold. I've ordered many things from this vendor, and they always come promptly and they give you a $1 social media discount.
I love mobstub, I've purchased many items from them! Kitchen items, to bedroom items, Good prices, and good quality for what you pay for. I had an issue with one item, I emailed them, and they sent out another before they ever replied to my email! I've recently purchased the bamboo cutting boards (*******) as well as a 4 knife set I loved!
These guys appear to be crooks. We used a brand new credit card for a purchase from them. There have been 4 other purchases on this card. Have had it for less than a week. The other 4 purchases are at gas stations we frequent all the time for years. The card is compromised and a fraudulent purchase was attempted from out of state to a store in another city. The only plausible way the card could have been compromised is with Mobstub. This speaks for itself.
Answer: There is no phone # to call... and in my case they do NOT answer e-mail... BAD company!
Answer: I don't have one... But Mobstubs is terrible. I dealt with them once and will never again
Answer: No, I wouldn't trust anything connected to mobstub! Read the reviews, then use your best judgement!
Answer: No they are not legit, i would advise that nobody order from Mobstub! They are a bogus company selling out of an apartment in New York, no phone number and when you email them, all kinds of people email you!
Answer: They have NO customer service #, when you have a problem with an order, you have to e-mail their 'customer service dept.' then an automated E-mail response is sent to you. Then another will come 1-2 days later asking you to send them an e-mail with a pic of what is wrong with your order. My advice... DO NOT ORDER FROM THIS COMPANY, THEIR MERCHANDISE IS JUNK & THEY DO NOT STAND BEHIND WHAT THEY SELL, IN FACT MOST OF WHAT THEY SELL IS NOT WHAT THEY ADVERTISE! Take it from someone that had to learn the hard way!
Answer: Although there are items on the Mobstub site that are worth the money (?) there is a lot of junk that I've purchased in the past that wasn't "worth it" in the Dollar Store either. I don't wish to denigrate it, but Mobstub is obviously in business (as is Big Lots) for the same reason if one wishes to figure it out. TRUE: The Egyptian sheets shrink. 100% pure cotton also pills and is no longer satiny-finished. Some of the electronic (motion-detecting) lights simply never worked. Most of the jewelry is cheaply-made, gold-painted, junk that is transported in the box worth more than the product is. Often the instructions (if you are so bold to e-mail/ask, are written in Chinese and sent to your e-mail address in a. Pdf file you need to print from your own computer. Then, does anybody else recall the first Japanese-written (translated) instructions for the original VCRs back in the 1970s-80s? Right! Good luck deciphering the translations. Some of the Apple Phone cases dpn't work as advertised but most of the wires and charging systems and extensions are good buys with Radio Shack now in bankruptcy and gone. Men's clothing can be expected to shrink. Women's (?) The merchandise delivery time is seldom as fast as one would anticipate, but then if you have dealt without it this long how inconvenient is it really (?) Unless it is for a special date or Christmas, forget about having already ordered it, and it will eventually "get there". So, my years-of-experience with Mobstub has been in seriously reading the fine print in the "details" and in totally ignoring the delivery promise. More times than not I receive a product that I cannot purchase at a Best Buy or Walmart at a lower price. ->Right now, their advertised flash drive is a very good purchase<- So, once again, Caveat Emptor: Let the buyer beware of life's lessons.
MobStub has a rating of 3.9 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobStub most frequently mention customer service, next day and wrong item. MobStub ranks 6th among Daily Deals sites.