How would you rate MobStub?

Kasey M.

Washington

1 review

11 helpful votes

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I ordered the necklace "I love you to the moon and...

December 1, 2014

I ordered the necklace "I love you to the moon and back". It was very cheaply made, and within the first few hours of my 13 yr old wearing it, the charm was lost and fell off off. Also... DO NOT ORDER from this site... my CC number was stolen thru this site... check their reviews!

Date of experience: December 1, 2014

Duston L.

Oklahoma

1 review

0 helpful votes

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Great service and great products

December 6, 2015

I have ordered from MobStub for awhile now. I always receive my items quickly and they are always great products. Of all my orders, I've only had one that came to me with a piece missing. I emailed them and they replaced it immediately!
I will continue buying products from MobStub!

Date of experience: December 6, 2015

Susan P.

Michigan

1 review

2 helpful votes

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Happy happy happy

February 25, 2016

Just made my first purchase from mob stub! Was a little weary at first but i ordered anyway... so hapy i did! Im going back for more later today, order was shipped in les than a week! Everything was as ordered could nt be happier

Date of experience: February 25, 2016

Karen M.

Colorado

1 review

0 helpful votes

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Great customer service!

September 17, 2015

Although the post office said my item was delivered, it was not delivered to my mailbox. Hoping there was some form of insurance that might help, I contacted MobStub's customer service. I had a replacement in less than a week even though it certainly wasn't their fault that I didn't get the first one. This company is terrific!

Date of experience: September 17, 2015

Mike M.

Indiana

7 reviews

6 helpful votes

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Responsive and good prices.

December 22, 2015

I occasionally order things from MobStub that I see on facebook with mixed results. The communication and shipping is always spot on, however, the quality of the items is a bit spotty. I have ordered two different Bluetooth headsets that have been subpar as far as signal strength. Everything else I've ordered has been pretty decent. Prices are really superb so I'm not surprised that I occasionally get a dud item.

Date of experience: December 22, 2015

Jim S.

North Carolina

1 review

1 helpful vote

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Excellent products and value

March 20, 2017

The products are far better than anticipated. For the price, I was expecting 'junk'. Was very surprised by the quality. Will definitely recommend mobstub to friends and family, and will be shopping from them again.
Jim

Date of experience: March 20, 2017

John B.

New Jersey

1 review

4 helpful votes

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Great customer Service

March 31, 2016

Nothing but Kudos for the prompt response I got when there was a minor problem with the item having a defect. They quickly responded and resolved the issue. Sent a replacement the very next day. Excellent!

Date of experience: March 31, 2016

Robbie G.

Idaho

2 reviews

18 helpful votes

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Excellent abounds regarding MobStub

January 12, 2017

My inexpensive wallet/purse broke just before Christmas. So I thought Id splurge and get myself an all leather purse at Nordstrom and put it under the tree for myself. That thought disappeared, when I looked at the price tags. The one I liked with all the credit card pockets cost $248!#@#! I then went to Macy's. While I found a reasonable facsimile for $140, Im not irrational enough to purchase one that expensive. Then I found the MobStub site... I don't know how, but I'm thrilled that I did. I found a lovely super soft all leather cross-body purse for only $18 with all the pockets I could ask for. I wasn't expecting much, but the photo looked good. When it arrived in I couldn't believe my good fortune. It's as good as any of the purses I looked at that cost a hundred dollars more. I am now waiting for some jewelry to arrive. Can hardly wait. I'm spreading the word!

Date of experience: January 11, 2017

Mike S.

Arkansas

2 reviews

6 helpful votes

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Excellent Customer Service

June 23, 2016

I Purchased A Fitness Tracker which had problems from day one. I tried to fight thru them but after 2 weeks the unit finally died. I bought the unit thru Mob Stub. But I was seeking help thru the manufacturer. It took me 3 days to get thru. They wanted $6.50 in a money order to send the unit back. Thought that was to much of a hassle so I contacted Mob Stub and dealt with Lilly. She was Awesome! After explaining to her my situation with out hesitation or cost a Brand New Unit is on it's way! I will be a Mob Stub Customer for Life because of the Excellent Customer Service I received! Great Job Lilly and Mob Stub!

Date of experience: June 23, 2016

Daisha H.

New York

1 review

8 helpful votes

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I have purchased 5 different items from Mobstub; I...

October 13, 2014

I have purchased 5 different items from Mobstub; I have been satisfied with all my orders! They all arrived in a good time frame, and were just as described! One of my items broke within the first 30 days, (Order ID: *******) I contacted customer service (by email) Miriam the CSR I dealt with was great! She kept me posted on the status of my replacement! I tell all my friends and family about MobStub!

Date of experience: October 13, 2014

Q&A (186)

Question

How can I contact Mobstub!

Answer: There is no phone # to call... and in my case they do NOT answer e-mail... BAD company!

By cristina m., over a year old

See more answers (7)

Question

What is your return policy

Answer: I don't have one... But Mobstubs is terrible. I dealt with them once and will never again

By Sean D., over a year old

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Question

Do you all have Mobstub credit card

Answer: No, I wouldn't trust anything connected to mobstub! Read the reviews, then use your best judgement!

By Lynette B., over a year old

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Question

I ordered a led winter beanie cap on Dec 6 and still haven't received it. You sent a shipping confirmation with a UPS Tracking number and it's not a legit number in their system when I check it. What's up? Is this a legit company or what?

Answer: No they are not legit, i would advise that nobody order from Mobstub! They are a bogus company selling out of an apartment in New York, no phone number and when you email them, all kinds of people email you!

By Mrs P., over a year old

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Question

What is your return policy?

Answer: They have NO customer service #, when you have a problem with an order, you have to e-mail their 'customer service dept.' then an automated E-mail response is sent to you. Then another will come 1-2 days later asking you to send them an e-mail with a pic of what is wrong with your order. My advice... DO NOT ORDER FROM THIS COMPANY, THEIR MERCHANDISE IS JUNK & THEY DO NOT STAND BEHIND WHAT THEY SELL, IN FACT MOST OF WHAT THEY SELL IS NOT WHAT THEY ADVERTISE! Take it from someone that had to learn the hard way!

By Jeri R., over a year old

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Question

Has my order been shipped?

Answer: Although there are items on the Mobstub site that are worth the money (?) there is a lot of junk that I've purchased in the past that wasn't "worth it" in the Dollar Store either. I don't wish to denigrate it, but Mobstub is obviously in business (as is Big Lots) for the same reason if one wishes to figure it out. TRUE: The Egyptian sheets shrink. 100% pure cotton also pills and is no longer satiny-finished. Some of the electronic (motion-detecting) lights simply never worked. Most of the jewelry is cheaply-made, gold-painted, junk that is transported in the box worth more than the product is. Often the instructions (if you are so bold to e-mail/ask, are written in Chinese and sent to your e-mail address in a. Pdf file you need to print from your own computer. Then, does anybody else recall the first Japanese-written (translated) instructions for the original VCRs back in the 1970s-80s? Right! Good luck deciphering the translations. Some of the Apple Phone cases dpn't work as advertised but most of the wires and charging systems and extensions are good buys with Radio Shack now in bankruptcy and gone. Men's clothing can be expected to shrink. Women's (?) The merchandise delivery time is seldom as fast as one would anticipate, but then if you have dealt without it this long how inconvenient is it really (?) Unless it is for a special date or Christmas, forget about having already ordered it, and it will eventually "get there". So, my years-of-experience with Mobstub has been in seriously reading the fine print in the "details" and in totally ignoring the delivery promise. More times than not I receive a product that I cannot purchase at a Best Buy or Walmart at a lower price. ->Right now, their advertised flash drive is a very good purchase<- So, once again, Caveat Emptor: Let the buyer beware of life's lessons.

By Bob F., over a year old

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Question