MobStub

Ordered the 400 Classic hand held game in red for $20 from Mobstub in mid December. It was going to be a gift for my 8 yr old son from his grandma. Because they had covid over Christmas our Christmas get together was postponed until Jan 17. My son opened this game box, played on it for 2 min. Before the screen went white. Instructions said if screen goes white maybe your battery needs to be charged, so we charged it overnight and still have just a white screen. I Messaged mobstub who said there is nothing they can do since it is past 30 days. Note to buyers, I guess you need to make sure the product works before you wrap it up and save for a gift.

I recently ordered a 3 pack of bras, which when received, were entirely too small, even though i ordered according to their size chart. After requesting an RA, I was informed it's one of the items that couldn't be returned because the package was opened. It's not like I'm trying to return under panties. So much for their easy return policy.

Since June 5 I have been waiting for delivery of postage stamps that I purchased. Every week I contact them because my tracking number does not exist. I've asked them to refund my money and they sent me a document telling me I needed to complete it confirming that I am telling the truth that I have not received my shipment. That is like calling me a liar. I have better things to do than to contact them every day regarding a $52 order. I've contacted PayPal since my order was purchased through PayPal And they are going to follow up. My recommendation is do not use this company. I do believe they are fraud and if I knew that they were coming from out of the country I would not have ordered them. Please beware of this company.

Ordered large shoulder bag, but received a small instead. Have been trying to return it ever since. The "No Hassle Return" is absolutely untrue. The bag was supposed to cost $19.00. By the time they added shipping the cost was bumped up to $35.67. Do not, please do not order from this company. Donate the money to charity instead. Because if you order and pay this absolutely SKAM company, you will never see your money again. Lesson well learned about face book purchases, cost $35.67.

I was so disappointed to receive a pair of earrings that were supposed to measure 8 ct total. They arrived and I was lucky if it was 1 ct. Total. I returned them 2 months ago and finally received a letter saying that if I wanted my money refunded, I would have to pay an 18% restocking fee. I wrote back and said I do not agree with this as they misrepresented their product. Today, they sent a letter, repeating their policy and are charging me the restocking fee. I will never buy another product from them no matter how good the deal looks. Unfortunately, I never took a photo before I returned them as I did not anticipate such a hassle.

$#*! me! Did it again! Did not do my home work and checked true reviews again... ordered the 2 pack of cotton chino shorts about 10-12 days ago and it took about a week when I got my order confirmation and tracking number. Been checking my order and till this day it says "order has Been prepped and waiting for ups to pick up'! W, t, f,! I dont know when is the delivery date is nor do i even know if ups has picked it up as of yet? Most likely ‘I'm positive that one day i in the future i will get it and tracking will still say the same thing! I been through this before its just bad business... the worst part is that I contact them and haven had a response! They just take you money and thats it! You pay to be in the dark ill never place another order with this sad company or recommend it to anyone els!

I received my canvas bag on 9/8/22. There was a broken snap when I received the bag and then the next day, the shoulder strap broke. I have sent two messages with no response so I consider this very poor customer service. I love the bag and all I wanted was a replacement!

I bought a cross body bag from MobStub about a month and a half ago. I already own the exact same one in a different colour and have had it for years. I bought the larger one and didn't use it, as I was saving it for a special trip to England. I took the bag with me (the only bag I took with me) and the largest pocket (where I kept our passports and all's zipper broke. I wrote a very nice email to Mobstub explaining the circumstances and they send me back their standard "we can only accept returns for 30 days." Now every instance has a way to be handled correctly. I do shop on MobStub, so this wasn't a one shot deal. The zipper was obviously defective and they would not, I mean would not, work with me! I'm very disappointed and will tell my friends and family. Too bad I work in show-business!

A simple order of stamps shipped 15 days ago never arrived. Learned my lesson the hard way. If the deal is too good to be true there's a reason why. Would give zero stars if that was an option.

Purchased LED-lit wall switch plates for my house and never received them. Only received the outlet covers. They are unresponsive to inquiries, and Facebook is not helping to resolve this issue either (ordered these via an advertisement on FB). Beware of this company.

I own an accessories company that sales On-Line.
Just few minutes ago I came across one of my product's pictures (Bar Cuff with Rope Tie - 4 Styles), a picture that I took here in my studio. When I clicked on the picture I was surprised to find out all my pictures and description on this website. I don't do any business with these guys, they didn't ask or get my permission to use my images. I have no idea where they get the items in case they are selling them. Must be a scam! Be aware!

Their UNsubscribe option is FAKE. You still continue to get emails regardless. They have no phone and never respond substantively to any email inquiry. They only send form-ltr responses with fake names attached. My one simple order has never arrived in spite of paying for it. Total rip-off.