Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,593 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
Endless chats with yourselves and courier service who are appalling, said couldnt get access to our address, which was correct on packaging and is a Lifestyle Village with access 6am to 6pm 7 days a week, so ridiculous, when other courier services have no problem. Could not speak direct to anyone, couldnt get phone number or address for over a week and then when did cost us to go collect ourselves with no apology NOT HAPPY 😡😡
I recently bought 4 bathing suits and loved them all. They were exactly as expected and fit great. I would definitely recommend to others and will for sure order from them again.
I purchased 3 suits. One piece fits great! Two pieces would be nice if you could mix and match sizes. I could use a smaller top, but the the bottoms are great.
I've ordered from this site before and have been very happy with my purchases. Looking forward to my new purchases. With top quality fabrics and the sizes are accurate as posted.
I never have problems with any of the clothes I purchase from Modlily. Excellent styling, always different from any other supplier and good fit. I am 85 years old, and love to be fashionable.
Easy checkout. Easy photo collage experience. I cannot wait to receive the product. Summer is among us and I am traveling to a sunny place and need a nice swimsuit for my body type.
I took a gamble on this site as I had never ordered before and was unsure of the quality and sizing. However I placed an order for a few costumes and it took about a week but they arrived and were all great. I don't have to return a single one. Fit true to size and each in its own bag. The prices were very good and the styles beautiful! I have never seen styles like this in the colours and worried they would be a poor imitation of the photos and I am model but they make me look far more curvaceous rather than a round ball. Very happy.
I Was very skeptical of ordering because I have tried other companies and the merchandise is very cheap looking.The blouse and jacket I ordered are beautiful.I also had to think twice because they weren't American made(delivered from out of country) thought it would take a long time.but
Delivered as promised.very satisfied
Shopping and ordering were easy. Coupons are available, which is nice.
I had to return two of my bathing suit bottoms, though. I thought I needed the same size bottoms as tops. Unfortunately, that wasn't the case, and I couldn't exchange because I'm leaving on a cruise soon and need the new bottoms quickly.
They granted a partial refund--only 30%. I feel that's a little low, and the return procedure was a tad confusing. I think I could have gotten 35% if I did it differently, but I had some difficulty understanding how. Also, the system required me to get an account to see my order. Nonetheless, I can completely understand them needing to cover the return shipping costs and deal with the restocking hassle, but I feel like at least 50% refund would be more reasonable. Then it would be a 5-star review for me.
That said, I'll still shop here again, because most of the prices are fair and the website is laid out well and easy to navigate. I would recommend them to others as well. I just wish you got a little more for a return, especially since bathing suits are really difficult to judge without trying them on.
I found the site easy to search and checkout was easy as well. I love all the different styles offered. The colors are so beautiful on swimsuits. Looking forward to my package arriving!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.