ModLily

I like most items I receive. However, sizes can be either too large, small or not as shown. I have had to spend additional money for alterations, especially sleeve length. It is difficult to know if you actually receive refunds!

When having problems with returns.

I ordered 3 blouses of which I had to send 1 back. Not a problem customer service very nice on sending me return label. I sent the blouse back for same blouse smaller size. They received the blouse I sent in 3 days, now it seems to be taking forever to get my exchange back. They told me in the mail over a week ago, but guess it is coming from CHINA! It is upsetting when you order and wait for weeks then have to send back and wait more weeks! Products are really nice but they mailing issues need to be addressed better.

I have a love/hate experience with shopping on ModLily. There are too many things I fall in love with, but need to limit myself as I only have so much closet space. I have not purchased anything that I have not felt was good quality and most times were better than the pictures

I am a little over five feet, 107 pounds and soon to be 72. I hate shopping for bathing suits. Although many of your suits are for younger women and girls you do have styles that I loved. I have never purchased a bathing suit through the mail, but took a chance and purchased my first and was so happy I ordered two more.

I asked about sizing issue and representative was very helpful.

I have been buying from Modlily for a few years now and as a plus size 69 year old woman it was hard to find really cute clothes in larger sizes. You can't go wrong buying from this company - their US sizes are true to size but go by measurements to make sure. Love their clothes!

Very helpful when I had a blouse that was off on their stated measurements. I received an exchange with no problem! Quick to respond to my emails😊

I always get many compliments when I wear them. I do have to be careful to order certain styles, because I have to order large to fit my chest, but they will be way too big if the neckline is not just rounded. Mediums were way too small, so I wish there was a size in between. I do love the quality!

I always shop here for swimwear. They have a great selection in really nice styles that are flattering for plus size girls and very reasonable prices. Even the plus sizes are pretty, colorful, and fun. I love that they also sell matching swim shorts with extra coverage as an option. Their customer service is very good. I have had questions and they responded quickly.

I found that if a price is too high, add to a favorites list. Then during sales you can easily check if your item(s) is included in that sale. (Sign up for notifications because they have really GREAT sales... BUT when it reaches your price point, buy quickly as some sizes sell out in one or two days!)

I have had one pair of sandals that didn't even last through vacation but I cannot complain since they were so inexpensive and I wore them all day, every day.

Be sure to check your measurements with their sizing chart for that item, and you shouldn't have any problems there.

They were always pleasant, quick to respond, and answered my questions. Only on one occasion, they were unable to help.

I ordered two bathing suits. Was worried that the quality would be poor and equal to that of another website I had ordered from last year. I found that it was a longer wait time to receive them. But it was well worth it. The quality was great and they fit perfectly as per the size chart

The bathing suits I ordered were as promised...the material, the fit, the look is awesome. One I sent back not because anything was wrong with it, but because I did not like the look on me. The return was also easy.

Everything I ordered was a true fit, the materials are high quality and cheaper than anywhere else I looked. I ordered online very easily and received my order within a week. I give the experience a BIG Thumbs up!

I ordered 4 dresses for my son's wedding. They were all too big, so I returned them, with an exchange request for one of them in a smaller size. Right after they confirmed this, my son changed the color of his tux, so I had to cancel the exchange and request one of the original 4 dresses in a smaller size. The CS rep, stopped the exchange process and was able to locate the dress I needed in a smaller size, although it was not showing online. Great effort to make my son's wedding pictures a success!

I'm in the pool six days per week, so I wear out a lot of swimsuits. I buy all of my new ones from this company and I am ALWAYS thrilled with the styles, prices, quality and customer service. The descriptions are accurate, the size chart is spot-on, and all their swimsuits are made specifically for Modlily so once you figure out your size, that's consistently the correct size for every single thing you buy (woo hoo!). Lots of coupons and sales and incentives.

Ordering online was a breeze. I was very impressed with the true to size fit of items when I received them. Had several questions during the order process and they were very quick to respond to me. Definitely will order again!

Pleasant and treated with respect

I will say I was leary of ordering your clothes. I kept going to your site and thinking I love those tops and dresses. It took several times and I finally ordered. I was thrilled to say the least. I did order again and now working on my third order. I went through PayPal.

I ordered large and wanted to change ordered to. XL, wrote and received back email
and said they could change it. YAY!
I did receive my order in XL. I so appreciate that.

I was looking for a 2 piece non form fitting suit and found it here in various different styles and patterns to choose from. I really like it! It took 2 weeks to reach me, not the fault of the company but USPS, as in tracking my order, the "package arrived at facility" and set there for nearly a week before it was processed on to the next facility.

I have seen ads for this site many times, but am always concerned about ordering from sites I am not experienced with. My experience was great! The size was perfect, the delivery was timely and the bathing suite was exactly what I expected.

Although I haven't had a chance to wear the top, the material is soft and feels like the type of material will be easy to wear. I have washed it as I do with all clothing before wearing. It did up nicely but may need a little touch up. Looking forward to wearing it.

Over all pleased...the sizes are not true to size...I wear a med to large normally a 10-12 and your large is skimpy...more like a med...might want to look into the sizing to save yourself returns and exchanges.

It was fine..no problems

I don't think that you can go wrong ordering from this company. I have always been happy with the fit, quality, and style of my purchases. I have not tried to return any items, so I don't know about that experience,

My order came in a decent time frame. My swim suit I ordered is very flattering. Colors don't fade. I enjoy ordering from ModLily because it so fun and reasonable priced for quality clothes choices.

Have bought 4 different styles always been happy with my purchase. There seems to be a difference in sizing of some of the designs. I.e. Mainly bust area.

Do not order from Modlily unless you are 100% sure of the item and size that you order. Its when you need to exchange something that things begin going wrong. I am out about $100 because I wanted to exchange some items for size or didn't like and from there it has been a fiasco and I doubt I will see my $100 (it's been two months). Very important is that they do not have a phone number to call for customer service.

I've heard about Modlily for a long time. A friends has been shopping there for years. I wanted something different in my wardrobe so I thought I would try it. I purchased a few tops. Absolutely loved one of them. One was just ok. One didn't work and I sent it back. I will definitely try again. Don't like the cost of returning an item. Higher than any other place I've had to send something back.