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business logo of Modlily

ModlilyReviews 8,625

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
471
shipping
483
returns
387
quality
452
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Idaho
1 review
0 helpful votes
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New Experience
January 29, 2024

This was my first time of ordering from you, I purchased 2 items same size. Ome fit nicely one did not. I didn't realize the return shipping cost and that refund was a site credit. The one item I kepp is great and I really liked the one I returned but the next size up would have been too big. With this in mind I will be ve very cautious as to what I will try to purchase again.

Date of experience: January 29, 2024
GB
1 review
0 helpful votes
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Very Happy
January 29, 2024

Swimwear was perfect for an older biggish woman. Love the colours and the fit is great

Date of experience: January 29, 2024
GB
1 review
0 helpful votes
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Quick service, lovely clothing
January 29, 2024

The tankini top is gorgeous and the shorts perfect. I was very pleasantly surprised at how quickly the items were delivered.

Date of experience: January 29, 2024
Canada
1 review
0 helpful votes
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Very Pleased
February 4, 2024

Very happy with the quality of the clothing. Delivery time is pretty quick. Just wish you could buy extra small clothing size.

Date of experience: January 28, 2024
Georgia
1 review
0 helpful votes
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Shirt
January 27, 2024

Was very pleased with it the size is perfect loved it

Date of experience: January 27, 2024
New York
1 review
0 helpful votes
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It is a great way to shop, shop Modlily. I just scroll through many tops, pants, swimwear and even jewelry. Add to cart and then pay.

Date of experience: January 26, 2024
Nebraska
1 review
0 helpful votes
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Awesome company
January 26, 2024

Wonderful selections and perfect customer service.
Returning merchandise is a breeze.

Date of experience: January 26, 2024
Arkansas
1 review
0 helpful votes
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I love the clothes when I finally receive them. It placed an order on December 24,2023. As of today I have receive a partial shipment. This has happened to me in the past. This is not good business. I did not contact customer service.

Date of experience: January 26, 2024
Florida
1 review
0 helpful votes
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Happy with my purchase!
January 26, 2024

I'm happy I decided to buy something from Modlily! My top came and I love it especially the softness and color!

Date of experience: January 26, 2024
Canada
1 review
0 helpful votes
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Happy Girl
January 25, 2024

I have ordered from Modlily before and keep coming back. I have been very happy with the way things have fit me (X-Large). Everything has been true to size. Things are beautiful and I have received many compliments on them. The hardest part is waiting for my orders to arrive.

Date of experience: January 25, 2024
New Zealand
1 review
0 helpful votes
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Great service
January 24, 2024

Had what I wanted arrived in great time sizes seem to be good

Date of experience: January 24, 2024
Ohio
1 review
0 helpful votes
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Nice products, VERY slow shipping
January 24, 2024

Quality and fit were perfect.
Shipping dates were Jan. 1-10, around the 17th I called as the shipping tracking showed it was sitting somewhere, waiting for pickup. I was told it was coming.
It finally showed up on January 21st.
Not happy with shipping as I ordered these items around middle of December.

Date of experience: January 24, 2024
California
1 review
0 helpful votes
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Wonderful
January 24, 2024

I returned one item for exchange and was very surprised on how quick I received my new order.

Date of experience: January 24, 2024
Georgia
1 review
0 helpful votes
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Shipping
January 24, 2024

It takes a long time to receive your order is my only issue... loving the products.

Date of experience: January 24, 2024
Australia
1 review
0 helpful votes
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Beautiful prioduct
January 23, 2024

Lovely outfits arrived safely in nice packaging
I would buy more quality outfits again

Date of experience: January 23, 2024
Australia
2 reviews
0 helpful votes
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Fit true to size,& picture purfect, I love everything about them,& so thrilled to have my size.

Date of experience: January 23, 2024
New York
1 review
0 helpful votes
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Better than imagined
January 23, 2024

I've had a hard time finding bathing suits, so I was surprised when this one came and it really looked good, fit well, just as advertised.

Date of experience: January 23, 2024
GB
1 review
0 helpful votes
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Love the variety, colours & cost
January 23, 2024

New choices regularly love the choice of design and colours

Date of experience: January 23, 2024
Michigan
1 review
0 helpful votes
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The shirts were cheap quality. Could have gotten that quality of $7 on Temu or SHEIN with free returns but instead we paid 3x that and had to pay for returns plus once they received the return they claimed 1 shirt had a peculiar smell.

Date of experience: January 22, 2024
Washington
1 review
0 helpful votes
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Products were all goid
January 22, 2024

All products were nice material and fit well I ordered from them numerous times now!

Date of experience: January 22, 2024