About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Modlily has a rating of 4.5 stars from 7,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
WORST SITE EVER!
I have been waiting for bathing suit since April 1st.
I don't think it's even shipped, what no recommend this site to anyone. I am going on vacation and won't have it here on time.
Had I known it was going to take this long I would not have placed the order.
IF your going to place an order I suggest a reputable company.
At first, a friend of mine told me about this online fashion store and I thought giving them a try.The high-quality material and fashionabe design make me look smart. All in all a good company to deal with. I will keep the website for orders in the future and I would like to recommend this site to all my friends and family.
It fit as expected, there's nothing at all petite about me I'm 5'9 250lbs and chesty (more tall than round) and I ordered the largest size and I have plenty of room in it, it does not hug me just my chest a little, is too short to wear as is, I put my size and height because it helps me get an idea of the fitting when I see people put their size, height and weight (normally petite or way smaller) and the size they ordered. I hope this helps people with a "little more to love"
I have had horrible experiences with a different online dress company.So I have to give appreciation to Modlily. One dress did not fit correctly but I still like it.The dresses are unique, fun and made well. I like it, and I choose Modlily.
I placed an order and then tried to get ahold of customer service to make sure my swimsuit would be in blue not black and There is no customer service phone number and when I did the online chat. They wanted me to pay five dollars to continue to talk to them To get an answer to my question. I'm very skeptical about This company and. Some of the reviews and ratings were only one Star so I already not exciand hope I don't get ripped off
This is the fastest and cheapest online fashion store, with wide range of clothing. Good pre-sales and after-sales sevices leave my very good impression, I like this site very much. Highly recommended!
I like Modlily clothes very much! My only grief is it takes way too long for the order to get here took 3 weeks! Wanted the clothes for vacation only got half my order in time the last order is on its way
Modlily was very quick to ship my purchase. The dress which I bought was of very good quality, and it arrived as depicted. It has Very good customer service and communication. I would definitely recommend them.
I have ordered twice from this online shop and both times I had an awesome experience. The items arrived on time and the quality of the clothes is really good. And customer service is very sweet if you have any issues! Very happy definitely ordering again. Affordable and good quality! HIGHLY RECOMMEND!
I received a cute and quality swimsuit from this company quickly. I had some trouble with the sizing and they fixed the situation professionally and promptly. Overall, I was very pleased with their products and service!
I ordered 2 bathingsuits that were suppose to have been shipped in 24 hours. I do not have them nor have I heard from Modlily. I cannot reach anyone to discuss this. If this is a fraud company, why are they able to continue to post their website!
I highly recommend AVOIDING MODLILY. I ordered 4 items, costing $113. They charged my credit card right away, but it took a month for the items to get here. I liked 2 of the items. The other 2 were unflattering, so I wanted to return them. The site claims EASY RETURNS, but Modlily said the shipping would be too costly and suggested I just keep the items and offered me a 20% discount. That's $22 to just keep the clothes... and I just suck up the other $44 I paid. Boy, that was an expensive mistake. It would have been a much better bargain to go to the store and pay full price for something I could try on.
This dress is perfect for this weather. Its light and cool material is very comfortable to wear and not be miserably hot. It does accent the curves very well. I love it and would love to find dresses that fit as well as this one. I highly recommend it!
I recently placed an order and the address was in question and they made sure that it was correct - and were very thoughtful and kind to ensure the proper mailing instructions. I appreciated it so much.
I absolutely love everything I order from ModLily! The colors are so bright and pretty. The fabric is wonderful and everything I've ordered is true to size and very flattering!
I ordered a two piece swim suit! The top was too big. I sent back and exchanged for a smaller size and everything went well. The two piece suit is well made and lovely. Their sizes seem to be true to size! Very pleasant experience!
This outfit look quite stylish. Makes for a great fall dress. Very cute and flattering. I usually wear a small or medium, and I got the medium; it fits perfectly. I wear as a dress the fabric is good quality, Thick quality material. Especially for the price. Definitely recommend this dress!
The color of the swim shorts dose not match the swim top from my previous order. The shorts are much too dark. I need to return swim short for a pair that will match swim top I bought. Can you please help me? Thank you.
This outfit look quite stylish. Makes for a great fall dress. Very cute and flattering. I usually wear a small or medium, and I got the medium; it fits perfectly. I wear as a dress the fabric is good quality, Thick quality material. Especially for the price. Definitely recommend this dress!
I placed an order February 26,2018 and now its March 20,2018 and I still have not received my order. I was told processing takes 4-10 days and shipment 7-10 days. I leave for vacation Friday March 23,2018 and I dont have a swimsuit to take.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
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