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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Reviews Summary

Modlily has a rating of 4.5 stars from 7,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
811
value
466
shipping
476
returns
382
quality
447
This company responds to reviews on average within 5 days
Canada
1 review
0 helpful votes
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Fit perfit
July 15, 2024

Love the colour,my dress fit perfit and I don't need to hem it at all and the dress so very comfortable

Date of experience: July 15, 2024
North Carolina
1 review
0 helpful votes
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Nice selection of shirts & blouses. Colors are very true to pictures.

Date of experience: August 5, 2024
Arizona
1 review
0 helpful votes
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Affordable!
June 24, 2017

I always shop here! There are so many options to choose from and it is so affordable! It amazes me how great the quality is for the price I'm paying! Me and my friends love shopping here! The size is perfect for me( it's asian size so it is maybe running little small). The color just like the picture. I love it.

Date of experience: June 23, 2017
Georgia
1 review
0 helpful votes
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Excellent quality!
August 5, 2024

Very impressed with the quality and price. Will definitely make future purchases.

Date of experience: August 5, 2024
New Jersey
1 review
0 helpful votes
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Great quality!
August 5, 2024

These swimsuits are amazing n true to size! I've been happy with every purchase

Date of experience: August 5, 2024
GB
1 review
0 helpful votes
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The shipping is fast.
August 20, 2016

The shipping is fast and i received this site in 5 days. I wore it the other day and the fabric is cool. I like the fact that it over laps and fits bigger. But the package was delicate when I received it. I am reluctant to take apart it if I can. After I open it, I definitely know it is so suitable for me. Love it and will come again.

Date of experience: July 19, 2016
Mississippi
2 reviews
0 helpful votes
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Takes too long to get items.
April 15, 2023

In checking tracking for 2 orders, they show I will not received them until middle or late April. If they are not here before 3rd week in May, i will be greatly upset. I need these clothes for vacation, especially the swimsuits.

Date of experience: March 16, 2023
Florida
1 review
4 helpful votes
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They took my money and I am unable to get any information on my order. I read reviews for the product on their web site and all seamed good. But now after spending hours trying to get information, I am reading review on this website and learning that it is a company in China. I ordered once from Zully who is also a company in China, and the size large shirt could not have fit a small child. I was not even able to get it over my head. I too was not able to return because of the cost and restocking fees. I guess I have lost my money again.

Date of experience: January 7, 2017
Illinois
1 review
5 helpful votes
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Never order from here!
January 16, 2017

You send your hard earned money, they take forever (3 months) to send you a very cheap imitation (halloween costume polyester rather than linnen) of what they advertised. In the wrong size. Then they make it difficult and expensive to return the item, and offer you a paltry refund to "save you the trouble." SCAM!

Date of experience: January 16, 2017
Canada
1 review
2 helpful votes
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I am a 36C and could BARELY squish my boobs into the shirts and dresses I ordered. They fit everywhere else (stomach, hips, etc.) but not my chest. I could barely breathe let alone move around. I have never had this problem before in-store or online so it was very strange to me.

I submitted my order on January 31. I got a notification that they had shipped it on February 24. It arrived to me in Canada on March 7.

But the order was correct so yay?

Date of experience: March 11, 2016
Arizona
1 review
0 helpful votes
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Perfect for Summer
June 23, 2017

I bought a swimdress from Modlily.The swimdress fits wonderfully. I tend to order a M but ordered L based on the suggestions of the description and I'm glad I did. It's made of good quality and will surely be my summer water-wear.

Date of experience: June 23, 2017
Arkansas
1 review
0 helpful votes
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Return
June 28, 2024

This process went fairly smooth. Chat went well with Clara. Even ordered the original suit I wanted.

Date of experience: June 28, 2024
Colorado
2 reviews
0 helpful votes
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Live Chat Very Helpful
August 25, 2022

I needed clarification re: a return and went to Live Chat and spoke with Oviya. She very quickly resolved my questions and sent me the mailing label for the return.
Customer Service was very nice dealing with this return authorization as well.

Date of experience: August 25, 2022
GB
1 review
0 helpful votes
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Love Modily
April 17, 2017

The sizes are always correct and the dresses are good quality. Value for money and look stunning! I have ordered several dresses as my weight fluctuates up and down and they are always perfect! In line with the sizing charts.

Date of experience: April 17, 2017
Alabama
1 review
0 helpful votes
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I want to return two items. Clearly, I need a degree in Rocket Science. Total Bull$#*!! It took my order forever to arrive. If I don't receive a refund, I will report it to the BBB! There are a lot of complaints filed with the BBB. I should have read the reviews. I will never order again and tell everyone I know not to order!

Date of experience: March 3, 2024
GB
1 review
2 helpful votes
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Thank you for your assistance.
July 22, 2016

I have received the package already. The dress is very beautiful. I'm very happy, that the dress suits me the way I want. Thank you very much again. I made my next purchase at your site and you have already shipped it. I'm waiting for the dress with impatience. I'm sure that the dress will be very beautiful as the one you sent before. Thank you for your professionalism and the best quality dresses!

Date of experience: July 21, 2016
Washington
1 review
0 helpful votes
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The Best Service I have ever had
April 2, 2022

I have to say that this was the best experience and service that I have ever had. I didn't see my anklet because it was so carefully packed and attached to one of the bathing suits bags, so I sent one message that I did not get it and you immediately sent me a picture of how my package looked and where to find the small anklet.
WOW - Love the quickness of your response and I love everything I purchased.:-)

Date of experience: April 2, 2022
District of Columbia
1 review
1 helpful vote
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BUNK and JUNK
January 29, 2017

My garment, a denim coat, arrived w/o cut-out button holes. I was made an offer to keep the item and receive a 10% credit to my account. I refused. Now, I cannot get ANY reply to any of my inquiries. I am donating the coat. Hopefully, someone can get some use out of it. My advice... DO NOT WASTE YOUR MONEY.

Date of experience: January 29, 2017
Massachusetts
1 review
0 helpful votes
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Great Purchase
July 20, 2017

This is the second time I shop on Modlily. The items I bought this time can perfectly hide the weakness of my figure and it surely becomes one of my favorite dresses. I am planning to spend more money on Modlily now.

Date of experience: July 18, 2017
TW
1 review
0 helpful votes
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Slim and youthful
July 16, 2016

Among the best that I own! The fit and style is perfect! It is just as pictured and looks very sexy. Modlily makes me look slim and youthful. And Im excited at the quality for the price. Thanks and I recommend it.

Date of experience: July 16, 2016