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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Reviews Summary

Modlily has a rating of 4.5 stars from 7,595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
810
value
465
shipping
475
returns
382
quality
446
This company responds to reviews on average within 5 days
Idaho
1 review
0 helpful votes
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Best online shopping experience for plus size
July 25, 2024

So nice to have so many great choices of clothing. The sizes are true to size. The quality is great.

Date of experience: July 25, 2024
Pennsylvania
1 review
0 helpful votes
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I love the fabric and fit of the pants I ordered however when I went to order more they were out of other colors my size XL. Also was not able to redeem the coupon for being a 1st time buyer. They sent it after the fact. I had trouble leaving a review as the system didn't recognize me as a customer. The return process seems easy but they say if you leave your refund money in your ModLily account it will be there immediately for shopping. Silly me, I believed that and now that I've printed the return label I realize that they're not going to refund anything until they get the package back which makes sense. So you don't get your refund money any quicker by choosing to leave it in your account balance. The way it is stated on the website is misleading. In spite of the frustrations I am happy to have found ModLily. The styles are awesome for women my age and I'm anxious to try more of their clothing!

Date of experience: February 22, 2024
Canada
1 review
0 helpful votes
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Beautiful designs, well made, fit true to size
January 31, 2024

I am 5' tall pear shaped. Tried the large size top but it was a little snug so moved on to XL. Pleased with the length, flows nicely over my hips and covers the areas I need covered without being so long that it needs hemming. I would definitely purchase from this site again.

Date of experience: January 31, 2024
Missouri
1 review
0 helpful votes
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Finally a top that fits a petite woman, in her 60s
February 28, 2024

There were so many tops to choose from; however, the two I chose looked like they would fit. They did. The material is light weight on both, but will work. Ordering was not difficult; however, it seemed to take a long time before they were delivered.

Date of experience: February 28, 2024
Pennsylvania
1 review
0 helpful votes
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Very high quality
August 21, 2024

I could not believe how great my bathing sits fit. The material was very high quality loved the softness of the material. Made to size perfectly!

Date of experience: August 21, 2024
Georgia
1 review
0 helpful votes
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Great style!
June 19, 2024

I ordered a couple times, I always got what I orders, they use great fabrics.
Love how they have diversity, great style, fit well and it ship ina timely manner.

Date of experience: June 19, 2024
New Jersey
2 reviews
0 helpful votes
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Beautiful bathing suits
August 15, 2024

Ordered two bathing suits and loved them both. Nice fit and very stylish.

Date of experience: August 15, 2024
Alabama
1 review
1 helpful vote
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Site is difficult to make returns
February 17, 2024

Clothes are much larger than expected and returns are impossible. I have tried for 3 weeks to get a return label with no response. I will not be ordering again because you cannot ensure customer satisfaction.

Date of experience: January 19, 2024
North Carolina
1 review
0 helpful votes
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I had ordered 6 blouses/sweaters in XL. Three were received and the sleeves on all were way too long. I asked for an RMA to return for exchange. That went perfectly. But during that call I asked them to change the final 3 from XL to L. And the customer service person said it had been done. But when I received them they were all XL. I have to have the sleeves shortened by a tailor but don't plan to return for exchange.

Date of experience: May 10, 2024
Australia
1 review
0 helpful votes
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Will await Arrival
September 17, 2024

Hopefully all will proceed beautifully and the swimwear will fit well.

Date of experience: September 17, 2024