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ModlilyReviews 8,623

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
471
shipping
483
returns
387
quality
452
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Illinois
1 review
0 helpful votes
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Renee From Customer Service
February 23, 2023

Renee was very helpful with my exchange and quick responses. Thank you

Date of experience: February 23, 2023
Michigan
1 review
0 helpful votes
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Just love it! Came fast!
February 23, 2023

I would definitely recommend you to everyone can't wait to order more

Date of experience: February 23, 2023
Nevada
1 review
0 helpful votes
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I placed an order for a beautiful purple and white striped bathing suit top I never received it I was given something else instead it was a piece of crap I returned it to you but I paid 2995 for it and I want a credit for that suit that I never got also I received a suit in the mail two days ago the picture that I ordered in your catalog showed it with a black skirt I looked and there's nowhere can you order that blacks so why would you show it if you don't sell it you sent me a top without any weight of my wearing it that is why I am so upset with you right now you need to live up to your abilities to produce what you show I want to either get this black skirt or return the top because it cannot be worn without a skirt yes I am upset I have spent a lot of money with you in the past four months please don't disappoint me anymore or you'll never see me order againwanda

Date of experience: February 23, 2023
Canada
1 review
0 helpful votes
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Good
February 23, 2023

Everything fits well and the right size and I am very happy with it

Date of experience: February 23, 2023
Michigan
1 review
0 helpful votes
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Items arrived on time
February 23, 2023

True to size, very nice looking and fit great. Will buy again from this company

Date of experience: February 23, 2023
Canada
1 review
3 helpful votes
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First time
February 23, 2023

To be honest, I was skeptic shopping online with Modlily...It was my first time ordering and only bought one item to see how it will of proceed. Everyrhing was to my satisfaction! The quality, the true fit of the clothes, pricing, discounts code and delivery. The bathing suits are amazing! I would recommend this site 100%.

Date of experience: February 23, 2023
South Carolina
1 review
0 helpful votes
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Good quality
February 23, 2023

Easy ordering. Takes a while to get the order so don't be in a hurry.

Date of experience: February 23, 2023
Canada
1 review
0 helpful votes
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Total effectiveness
February 23, 2023

Service was quick, quality is good. The order was complete.

Date of experience: February 23, 2023
California
1 review
0 helpful votes
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Pretty suit
February 23, 2023

Shopping was easy. The selection of suits just beautiful. I do like a suit that has more structure to it however.

Date of experience: February 23, 2023
Iowa
1 review
0 helpful votes
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Cute suits
February 23, 2023

The items look exactly like shown. I ordered up one size and it fits great.

Date of experience: February 23, 2023
Canada
1 review
0 helpful votes
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Love the colours and the style I ordered. Fit like a charm

Date of experience: February 22, 2023
New York
1 review
0 helpful votes
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Swim shorts
March 24, 2023

The color of the swim shorts dose not match the swim top from my previous order. The shorts are much too dark. I need to return swim short for a pair that will match swim top I bought. Can you please help me? Thank you.

Date of experience: February 22, 2023
Kansas
4 reviews
0 helpful votes
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Swimsuites - beautiful
February 21, 2023

It might of taken a short time to receive the swimswuites, but they were worth it.

Date of experience: February 21, 2023
New York
1 review
0 helpful votes
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Happy
February 21, 2023

Was lots to choose from! I was very happy with my purchase

Date of experience: February 21, 2023
Canada
1 review
0 helpful votes
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Bathing Suits
February 21, 2023

Loved every piece I bought. All fit correctly.
Good prices, good quality. They all fit so well I ordered 2 more tankinies

Date of experience: February 21, 2023
Canada
1 review
0 helpful votes
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Very satisfied
February 21, 2023

My order was everything I hoped for. Arrived in a timely manner and the products I ordered were lovely.

Date of experience: February 21, 2023
Idaho
1 review
0 helpful votes
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Satisfied customer
February 21, 2023

Items arrived early and everything i ordered was great quality and great fit! What I saw online was exactly what I received

Date of experience: February 21, 2023
Ohio
3 reviews
3 helpful votes
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RETURNS
March 23, 2023

Like the clothing, returns suck! If it's their mistake, I don't see how they should make me pay for the return.

Date of experience: February 21, 2023
Australia
1 review
0 helpful votes
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Bright and Elegant
February 21, 2023

I was sceptical at first because of the lack of communication and delay in shipping. However, having received the goods I am delighted with my purchases.

Date of experience: February 21, 2023
Sweden
1 review
0 helpful votes
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Order
February 20, 2023

It was so easy ordering from modify can't wait for my goods

Date of experience: February 20, 2023