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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Reviews Summary

Modlily has a rating of 4.5 stars from 7,594 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
810
value
465
shipping
475
returns
382
quality
446
This company responds to reviews on average within 5 days
GB
1 review
14 helpful votes
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Thank goodness
December 8, 2016

I really liked a dress on the modlily site... but thank goodness I did my homework before ordering it. What terrible reviews... not one good one... well there is on the Web site... lies me thinks. So thank you to all the poor customers who have been ripped off for taking the time to write your reviews... I read them all and have saved some money

Date of experience: December 8, 2016
Pennsylvania
1 review
1 helpful vote
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Refuses returns
May 23, 2016

I bought 2 bathing suits the same size. One fit, the other was enormous and obviously mis-sized. They refused to let me return it and only thru pay-pal did I get only half my money refunded. Thru are a terrible company.

Date of experience: May 23, 2016
Sofia M. Modlily Rep
over a year old

Hi Pamela,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.

Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.

In this way, if the size is not fit, you can return for exchange or refund. Please update your ticket and asking for return address, don’t forget mention that you are from sitejabber. We will send a full refund after order returned and received.
Regards,

North Carolina
1 review
0 helpful votes
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Great products received.
June 20, 2024

I've never been disappointed in the quality of the things I've ordered and received. Sometimes it takes a couple weeks to receive, but the quality is worth it.

Date of experience: June 20, 2024
Australia
1 review
0 helpful votes
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Lovely swimsuit
February 28, 2024

Extremely happy with my swimsuit. The sizing on the website is correct. I was a bit concerned as it is the first time I've bought bathers online. They fit perfectly and feel so nice to wear. Already getting compliments! The delivery time was spot on!

Date of experience: February 28, 2024
Texas
1 review
1 helpful vote
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Swim Wear
March 28, 2023

I got my product and I am very pleased with the swim wear, that I ordered. It is made of good quality material. It's true to the size and fits me perfectly. And your customer service is excellent. I will definitely let my friends and family know about your company. Thank you Modlily, I will definitely order again.

Date of experience: March 28, 2023
Ohio
1 review
0 helpful votes
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Fun Shopping
September 15, 2024

Fast and easy shopping. Great selection. Easy checkout.

Date of experience: September 15, 2024
Arizona
1 review
0 helpful votes
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It's not thin material and feels like it will hold up for several years. I am 5' 2" and 110 pounds and the small fits me perfectly. The black cover is a little looser than expected but it's not too loose. I wear an A cup and I think any bigger in cup size would be falling out of the bottom of the top. I would buy this again if I needed to.

Date of experience: December 13, 2017
Canada
1 review
0 helpful votes
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I am still waiting for 1 package
August 14, 2024

Still waiting for the rest of my order. Wondering when I will receive it.

Date of experience: August 14, 2024
Singapore
1 review
0 helpful votes
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I absolutely love the selection of clothes from modlily.com, but what really gets me is the affordability of the stuff there. It's a great site where you could put together an amazing look and look like a million dollars after. The dresses I ordered were amazing and good quality, plus it was delivered on time. So overall I was happy with the service!

Date of experience: July 15, 2016
Illinois
1 review
0 helpful votes
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One bathing suit was late to arrive
September 15, 2024

I contacted customer service and they explained the delay.

Date of experience: September 15, 2024