Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,594 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I really liked a dress on the modlily site... but thank goodness I did my homework before ordering it. What terrible reviews... not one good one... well there is on the Web site... lies me thinks. So thank you to all the poor customers who have been ripped off for taking the time to write your reviews... I read them all and have saved some money
I bought 2 bathing suits the same size. One fit, the other was enormous and obviously mis-sized. They refused to let me return it and only thru pay-pal did I get only half my money refunded. Thru are a terrible company.
I've never been disappointed in the quality of the things I've ordered and received. Sometimes it takes a couple weeks to receive, but the quality is worth it.
Extremely happy with my swimsuit. The sizing on the website is correct. I was a bit concerned as it is the first time I've bought bathers online. They fit perfectly and feel so nice to wear. Already getting compliments! The delivery time was spot on!
I got my product and I am very pleased with the swim wear, that I ordered. It is made of good quality material. It's true to the size and fits me perfectly. And your customer service is excellent. I will definitely let my friends and family know about your company. Thank you Modlily, I will definitely order again.
Fast and easy shopping. Great selection. Easy checkout.
It's not thin material and feels like it will hold up for several years. I am 5' 2" and 110 pounds and the small fits me perfectly. The black cover is a little looser than expected but it's not too loose. I wear an A cup and I think any bigger in cup size would be falling out of the bottom of the top. I would buy this again if I needed to.
Still waiting for the rest of my order. Wondering when I will receive it.
I absolutely love the selection of clothes from modlily.com, but what really gets me is the affordability of the stuff there. It's a great site where you could put together an amazing look and look like a million dollars after. The dresses I ordered were amazing and good quality, plus it was delivered on time. So overall I was happy with the service!
I contacted customer service and they explained the delay.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Hi Pamela,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Please update your ticket and asking for return address, don’t forget mention that you are from sitejabber. We will send a full refund after order returned and received.
Regards,