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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
How would you rate Modlily?
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Reviews Summary

Modlily has a rating of 4.5 stars from 7,593 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
810
value
465
shipping
475
returns
382
quality
446
This company responds to reviews on average within 5 days
California
1 review
0 helpful votes
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Have You Lost Weight?
June 16, 2016

The material of this is pretty lightweight, but that's great for summer. Light colors may pose a problem with undergarments showing through a little, but with the teal one I got it isn't an issue and I plan to buy more in the other bright colors. I have a nearly identical shirt from Modlily with long sleeves and thicker material, but I like this one much better; the V neck is slightly deeper cut (not immodestly so, but enough to provide more "breathing room" so it feels and looks less like a tee shirt collar).

Date of experience: June 16, 2016
Canada
1 review
0 helpful votes
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Exchange
February 17, 2023

I was very impressed with how quickly my returned merchandise was processed, exchanged & resent to me. The communication between myself and Renee during this process was unbelievable. She kept me informed of what was happening with my order the whole time. Kudos to you Renee, keep up the good work! One Happy Customer. J. Smith. Ontario, Canada

Date of experience: February 17, 2023
New Zealand
1 review
0 helpful votes
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Very impressed
September 22, 2022

I was a little dubious to place my initial order with ModLily after checking some reviews on various consumer sites. I decided to go ahead and was pleasantly surprised to receive my order so quickly here in New Zealand. I ordered on 13 /09/22 and it arrived 19/09/22. Goods were as expected ( style, colour, size) and I am very happy. I've just placed a second order.

Date of experience: September 22, 2022
California
1 review
1 helpful vote
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Slow shipping
March 23, 2017

Ordered 2 bathing suits on February 6th. Finally came yesterday (March 22). Don't take the free shipping because they really do put your order on a slow boat from China. Plus the bathing suits were cheap and not worth the wait.

Date of experience: March 23, 2017
District of Columbia
1 review
0 helpful votes
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DISAPPOINTED!
March 20, 2017

This is a terrible company to buy from. Clothes smell like the most toxic chemicals, they don't look like the pictures and the sizes all completely wrong! They also don't refund! I've been working on a refund now for 2 months and they just drag it out forever so I will stop bothering them! BEWARE!

Date of experience: March 20, 2017
Georgia
1 review
0 helpful votes
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Good items
August 23, 2017

I was pleasantly surprised when this item came in. Looks and fits much nicer than I was expecting. It can be worn with jeans for a casual look or with slacks for work attire. I would recommend to all my friends.

Date of experience: August 22, 2017
California
1 review
11 helpful votes
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VERY DECEPTIVE
September 20, 2019

Extremely disappointing to say the least. Not only did it take 20 days to get here-should have known they are coming from China-the quality is cheap and flimsy. One top was not as ordered and the photos look MUCH better than the actual garments. And they are way overpriced for what you get. Never again.

Date of experience: September 20, 2019
Florida
2 reviews
0 helpful votes
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Highly recommend it
June 19, 2017

I have never been disappointed with my purchases at Modlily. With the selection they have and they sizes most people need. If you check out their clearance/sale section off season you can really get some great deals. I highly recommend it.

Date of experience: June 16, 2017
Ohio
1 review
4 helpful votes
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Pleased
May 27, 2019

I ordered two bathing suit tops from you guys last year with underwire and I did size up so I do recommend that. They fit great have had absolutely no problem with them whatsoever. The material is amazing and store quality and the prices are really reasonable. Thank you guys for such a great experience!

Date of experience: May 27, 2019
GB
1 review
14 helpful votes
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Thank goodness
December 8, 2016

I really liked a dress on the modlily site... but thank goodness I did my homework before ordering it. What terrible reviews... not one good one... well there is on the Web site... lies me thinks. So thank you to all the poor customers who have been ripped off for taking the time to write your reviews... I read them all and have saved some money

Date of experience: December 8, 2016