Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
Ordered a coat that was a size large (12-14) women's and I'm sure my 10 year old grand daughter would not be able to button it. Oh did I mention there were 2 buttons missing and the fur around the collar was suppose to come off... oh it was suppose to be light blue... NOT... it was Grey. It also smelled... tried to call to get info to return, that is not happening no one answers. NO paperwork with the purchase... SCAMMERS! Shame on you..
I like the clothes I have received, however I had to exchange 1 of my dresses for a smaller size and I can see that the return has been delivered yet they still have not sent out the replacement or returned my money. No communication with me whatsoever!
This dress is absolutely gorgeous. It has the soft silky material that flows with your body. I ordered a XL and I usually where a 14. It was loose and fits nice. Very cute for work and happy hour afterwards. Love it, I want more in other colors!
Look fabulous with great fashion from Modlily!
Modlily products never disappoint. Their creativity, use of color and material is out of this world. I bought a dress online and I must say I am totally in love with it. It is of high quality, at par with todays fashion trends and it is unique. Their prices are very affordable and anyone who cares about fashion should make Modlily their one stop shop, when it comes to fashion. Looking good could not get easier.
Everything I ordered was perfect. The sizes are true to size. I love the fact you can order different size tops and bottoms for your outfits. I'm a medium bottom and large to X-Large tops. I definitely would buy from them again been very happy with what I bought so far. There swim suits are very nice I have 4.
I just had a moment to glance thru your selection of swimwear and for the first time n a long time I felt like buying a new suit. I am in the older generation and prefer my hips and butt checks not be made public.
As I wish that many would cover up, there as well. I think I accidentally posted a dislike and I sent an apology to the company right away.
Sunshine sent me a very email back.
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I ordered 3 dresses and 1 that they called a coat. I ordered large knowing that they're from China. Big thing right there! Never order clothes from China. I don't know who they use for the models to make the items but all were shaped short and odd. Not one fit. 1 that might have been ok but the sleeves were tight and the pockets were at the breast. Pocket boob dress - real cute - NOT. One dress fabric looks like a raincoat. The fabric on the coat was thin and would be more like T-shirt fabric. Two of them smelled like fuel of some sort.
Ordered a bathing suit April 4/16. The tracking for this item stopped as of April 29/16. Called customer service in specified hours got a machine left a message... shocker, no one got back to me. Went online filled out a "ticket", that took forever for a response. The seller has had my money since April 5/16. I just want a refund! So customer service rep, if you read this, REFUND MY MONEY! I'm sure you'll have no problem cancelling my order, because I'm SURE it hasn't been shipped yet!
I ordered a red wine coloured dress but it is only the size of a short top nothing like in the picture where it's just above the knee. I could wear it as a blouse but it is 3 sizes too small.
They offered me compensation of US$7 and said it would cost me too much to return it for exchange.
My first time buying online and I'm very disappointed.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Hi Heidi,
Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.