Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I purchased a dress for about $40. When it arrived, it looked nothing like the dress pictured. The material was very low quality, the stitching was terrible, and it smelled like a chemical spill.
Everything always true to size and I always get so many compliments.
The material is great and the fit is good also. Comfortable for everyday
I bought 3 bathing suits and I like all three! I am
A plus size, older woman,it's not easy to find bathing suits that are cute,affordable and modest! These suits are a win all the way!
The website is easy to shop and easy to order. There are discounts to fine, the prices are good and I have never been disappointed with what I have received.
I bought a bikini and wanted to exchange it for a different color and was unable to because it is on clearance. I DO NOT want a refund, just an exchange for another color. I like the swimsuit!
I recently received my pants and top. Very poor quality for what I paid. I purchased a bathing suit and I was pleased with it so that's why I purchased a top and pants. Won't buy anything else.
Ordering was very easy. Great selections to choose from. Delivery was done within one week of ordering. Product was great fabric and true to fit. Very pleased with order.
I have got my clothes here twice, the price is so cheap, and the quality is also good, even the shipping is slow, but I like the free shipping. I will place my order in the further.
I had forgotten to correct my address on my recent order. I submitted a ticket and I received a response the same day. I can't to get my new bathing suit.
I'm disappointed with the sewing finish of the item. Whilst the main part of the swimsuit was sewn well, there is no hem on the item and the edges are rough.
As j said I did use the size chart an the swimming costume was badly made even if I was a size 10 I wouldn't be able to pull it over my legs if this site was above board they would make returns easy i
An automagically give u a return address with the item complete shambles of A company
This was the first time that I placed an order and I was happy with all of the items that I received. Just as described and true to size. I will order again.
Pusrchase was easy! I had 2 swimsuits to return and the process was very smooth!
Bought a bathing suit from the expecting to pay twice the price and of course shipping costs. Well no shipping cost and half the price of other sites.
Thea helped with my return of an item from my latest order. Customer Service was wonderful. Thea made my shopping experience with ModLily a wonderful experience. Thank You
I placed an order for 3 dresses. I received the order in great time and very well packed!
The dresses fit beautifully! I shall order again!
Thank you!
Was able to get immediate response. I love the quality of these swimsuits
Bottom is a little big but I have spare bottoms. Top fits great! Wish delivery was quicker.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Hi Carole,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Please update your ticket and asking for return address, don’t forget mention that you are from sitejabber. We will send a full refund after order returned and received.
Regards,