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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Reviews Summary

Modlily has a rating of 4.5 stars from 7,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
811
value
466
shipping
476
returns
382
quality
447
This company responds to reviews on average within 5 days
Tennessee
1 review
1 helpful vote
Follow Cara P.
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I purchased a dress for about $40. When it arrived, it looked nothing like the dress pictured. The material was very low quality, the stitching was terrible, and it smelled like a chemical spill.

Date of experience: December 21, 2016
New York
1 review
0 helpful votes
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Great quality
July 8, 2024

Everything always true to size and I always get so many compliments.

Date of experience: July 8, 2024
Idaho
2 reviews
0 helpful votes
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Good Shirts
July 9, 2024

The material is great and the fit is good also. Comfortable for everyday

Date of experience: July 9, 2024
Florida
1 review
0 helpful votes
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Great bathing suits
March 14, 2023

I bought 3 bathing suits and I like all three! I am
A plus size, older woman,it's not easy to find bathing suits that are cute,affordable and modest! These suits are a win all the way!

Date of experience: March 14, 2023
New York
1 review
0 helpful votes
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Website is easy to navigate
January 16, 2024

The website is easy to shop and easy to order. There are discounts to fine, the prices are good and I have never been disappointed with what I have received.

Date of experience: January 16, 2024
Florida
1 review
0 helpful votes
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Return of a swim suit
June 30, 2023

I bought a bikini and wanted to exchange it for a different color and was unable to because it is on clearance. I DO NOT want a refund, just an exchange for another color. I like the swimsuit!

Date of experience: June 30, 2023
Canada
1 review
0 helpful votes
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Unsatisfactory
June 24, 2022

I recently received my pants and top. Very poor quality for what I paid. I purchased a bathing suit and I was pleased with it so that's why I purchased a top and pants. Won't buy anything else.

Date of experience: May 25, 2022
Colorado
1 review
0 helpful votes
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Pleased customer
February 16, 2023

Ordering was very easy. Great selections to choose from. Delivery was done within one week of ordering. Product was great fabric and true to fit. Very pleased with order.

Date of experience: February 16, 2023
California
1 review
0 helpful votes
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Good Customer Service
April 13, 2017

I have got my clothes here twice, the price is so cheap, and the quality is also good, even the shipping is slow, but I like the free shipping. I will place my order in the further.

Date of experience: April 13, 2017
New Jersey
1 review
0 helpful votes
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Prompt response
April 6, 2022

I had forgotten to correct my address on my recent order. I submitted a ticket and I received a response the same day. I can't to get my new bathing suit.

Date of experience: April 6, 2022
GB
1 review
0 helpful votes
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Swimsuit
July 29, 2023

I'm disappointed with the sewing finish of the item. Whilst the main part of the swimsuit was sewn well, there is no hem on the item and the edges are rough.

Date of experience: June 29, 2023
GB
1 review
2 helpful votes
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What a crock of?
May 24, 2016

As j said I did use the size chart an the swimming costume was badly made even if I was a size 10 I wouldn't be able to pull it over my legs if this site was above board they would make returns easy i
An automagically give u a return address with the item complete shambles of A company

Date of experience: May 24, 2016
Sofia M. Modlily Rep
over a year old

Hi Carole,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.

Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.

In this way, if the size is not fit, you can return for exchange or refund. Please update your ticket and asking for return address, don’t forget mention that you are from sitejabber. We will send a full refund after order returned and received.
Regards,

Maine
2 reviews
0 helpful votes
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Beautiful clothing
October 15, 2021

This was the first time that I placed an order and I was happy with all of the items that I received. Just as described and true to size. I will order again.

Date of experience: October 15, 2021
Idaho
1 review
0 helpful votes
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Love my new swimsuit!
July 9, 2024

Pusrchase was easy! I had 2 swimsuits to return and the process was very smooth!

Date of experience: July 9, 2024
Illinois
1 review
1 helpful vote
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Bought a bathing suit from the expecting to pay twice the price and of course shipping costs. Well no shipping cost and half the price of other sites.

Date of experience: April 4, 2018
Florida
1 review
0 helpful votes
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Great experience
July 8, 2022

Thea helped with my return of an item from my latest order. Customer Service was wonderful. Thea made my shopping experience with ModLily a wonderful experience. Thank You

Date of experience: July 8, 2022
South Carolina
1 review
0 helpful votes
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Fantastic!
January 17, 2022

I placed an order for 3 dresses. I received the order in great time and very well packed!
The dresses fit beautifully! I shall order again!
Thank you!

Date of experience: January 17, 2022
Texas
1 review
0 helpful votes
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First time purchase.
July 9, 2024

Was able to get immediate response. I love the quality of these swimsuits

Date of experience: July 9, 2024
New York
1 review
0 helpful votes
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Fit and service
July 9, 2024

Bottom is a little big but I have spare bottoms. Top fits great! Wish delivery was quicker.

Date of experience: July 9, 2024
Texas
1 review
0 helpful votes
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Swimsuits
July 9, 2024

Easy to shop. Nice swimsuits.
Fit is accurate for me.

Date of experience: July 9, 2024