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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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I just placed an order & thought that I needed a smaller size so with talking to Modily they guided me through the process without any problems. Me being a very vague 66 yr old my computer knowledge is not that great but with friendly & clear instructions ended up with a good result in changing a size on my order.
5 STAR MODILY
I have bought swim wear from this site. Well made, colourful and very stylish. Never had a problem, they are friendly and always helpful. The communication is outstanding. Will do business with you again. Thanks so much.
Ordered some clothes.
A pair of shorts didn't arrive.
The company fixed the situation.
Thank you
The tops fill up with air when you are in the water.
I don't know why but I hate that.
Very helpful and respectful. Did as I requested and confirmed with me before actual deleting the account like I requested.
I was very grateful that they were able to change my shipping address after 4 days I ordered I thank you
I loved this bathing suit in the picture. I ordered an XL. When the suit came I was so excited. I tried it on and the bottoms fit great, top was too big. Bathing suit is useless to me. They want to charge me $ 9.99 to return it, giving me credit $15.00 to use toward a new suit. Then you wind up spending more than you originally spent. Such a ripoff. Don't order a swimsuit from them unless you are sure both pieces will fit.
0 stars!
Shopping was easy. Size charts are accurate, but being right on the edge of medium and large, I went with the large which fits but I think a little too big. Not sure it's worth the effort to exchange since free returns -are not part of their program. Package came in less than 2 weeks. Very good service.
Love my purchase and the online ordering process was easy to use.
I placed my order and realized I had missed adding a earring and necklace set to my order. I contacted customer service via Messenger. I received a response with the same day (wow). I was told no problem. I was given a link to use to make the payment for the set. Once I made the payment, I received a response back (the same day) that my set was added to the order and if I had any more questions or needed amy more help to contact them again and they would be pleased to help me. I am extremely happy with this company. This is my 3rd time ordering from them. I Returned a swimsuit on my first order (didn't look good me). There was No hassle and was it extremely easy. Their swimsuits are made well and will out last Walmart or Target swimsuits. Modlily.com is a safe online company with wonderful customer service.
I purchased 2 dresses. One didn't look good on me so I returned it! I was a bit nervous about returning because I don't order on line very much and I'm technically challenged. But all has worked out well!
ModLily does a great job of communicating from the moment I placed the order until the moment I received my package. The product is well priced and looks and fits great. Would definitely order from them again.
I ordered a bathing suite from here last year. I loved it so much I am! Ordering c another this year. These bathing suites are Tru to size as long as u measure the way they recommend. The quality is amazing. I got so many compliments on my suites. Will always buy here.
I have been thrilled with my experience with Modlily! They have excellent products! They are lovely in colour and construction!
The service and attention to detail has been outstanding! Now that I have shopped with them, I will be looking at ordering more clothing
From this company! I am sure I will get a lot of compliments on the swimsuits that I have purchased! They are set up so you know exactly where the product is at any given time! They have expedited my last order! A very satisfied customer!
It was great fast delivery and product was true to size. The bottoms could have been larger, but they didn't give me a choice on size for tops vs. Bottoms
I ORDERED PER THIER SIZE CHART AND ALL THE SUITS ARE SKIN TIGHT AND NOT WEARABLE FOR ME. BEAUTIFUL COLORS AND QUALITY, BUT TOO SMALL.
SUPER FRIENDLY CUSTOMER SERVICE! NEED TO EXCHANGE FOR A DIFFERENT SIZE AND THEY KEEP IN TOUCH!
WILL MOST DEFINITELY BE SHOPPING HER MORE!
I ordered $200 worth of clothes thinking I was going to get a discount. So far, one item was not available and the other items are still not delivered. I continue to get emails offering discounts but I can't buy more until I've received what I ordered it last month.
I had forgotten to correct my address on my recent order. I submitted a ticket and I received a response the same day. I can't to get my new bathing suit.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members