Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,971 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
Love all the items I have bought from this app great prices
I buy all the time from Modlily. The clothes are high quality and beautifully designed. 99% of all the clothes I buy is true to size.
My experience, this company is not willing to do exchanges. Not everyone is an exact size. I wanted to exchange a swim suit top, the bottoms were a great fit, I just wanted a larger top. This swim suit is cute, but unfortunately Modlilly thinks they are too good to help the customer. I will not ever recommend this company or product and will I let everyone I talk to, know that
Royal mail had sent my dress parcel back, I went on live chat and after 5 minutes my problem was resolved, ModLily are resending my dress which hopefully will be here soon. My first dress would have been with me in 7 days from ordering if it had arrived.
I always love my purchases, and have never been disappointed.
Great experience good products everything is very well made true to size
I ordered four beautiful, exquisite blouses from ModLily. They look exactly like the pictures. This was my first time ordering from this company, and I was not disappointed with the quality of these attractive blouses. I will definitely be ordering more products from this website.
Modily has a lot of choices that you don't see other places. The only draw back is the shipping time.
Order two swimsuits from ModLily and I was very happy with the product. Love the colors and they fit true to size. It did take a few weeks before they arrived but it's okay as I'm happy with the product. Got lots of compliments the first day I wore my new swimsuit 🥰
I had an issue with a swimsuit bought a L and top was too small. I exchanged for an XL and that too was just a bigger band and still a smaller cup size (maybe a C cup) so didn't fit my chest. When I emailed to return as even the XL was not working for my cup size and now the bottoms were too baggy I was told they one do one return on an item and an "exchange" counts as that return. Now I'm stuck with a poor quality fit suit and they are emailing me saying if I leave a 5 star review on Sitejabber for them they will consider a return. What a terrible business practice! I will not order from here again, what a way to falsely get good reviews, by not allowing a return unless I leave 5 stars! Hope Sitejabber looks into this and reviews are useless when companies cheat to get them!
Ordering was easy...but hard to choose from the beautiful selections of clothing. Now I will hold my final report till I receive my order.
Product came quickly and was in good condition. I've always like the quality of the ModLily products. If anything, I'd say it runs large, but I'm happy with the purchase.
All clothing has been true to size and shipped quickly
Quality is amazing. Easy to wash and compliments every time I wear my clothes
Ordered a new swimsuit that looks pretty awesome! Can't wait.
First order wile review once I get the products. There is t much else to report right now
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.