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ModlilyReviews 8,625

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
471
shipping
483
returns
387
quality
452
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Florida
1 review
0 helpful votes
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Sweater offer
December 3, 2024

Great product. Looking forward to wearing these at Christmas and through the winter

Date of experience: December 3, 2024
California
1 review
0 helpful votes
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They are wonderful
December 2, 2024

I love the choices they fit perfect. Great prices.

Date of experience: December 2, 2024
Nebraska
1 review
0 helpful votes
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Great Experience
December 2, 2024

I was very hesitant about ordering but every swim suit I received is absolutely amazing they fit great and are great great quality! I will order from them again! Highly recommend!

Date of experience: December 2, 2024
Nebraska
1 review
0 helpful votes
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Tops
December 2, 2024

Always very timely deliveries. Keep you updated on delivery timeframe. Quality has never been an issue on anything that I have ordered. If I need to return something, they are helpful

Date of experience: December 2, 2024
Illinois
1 review
0 helpful votes
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Very satisfied
December 2, 2024

Quick delivery and easy return. Love the swimming suits and they all fit perfect

Date of experience: December 2, 2024
Iowa
1 review
0 helpful votes
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Order
December 2, 2024

I am very please I order before I have no problem with returning what in the photos is what you get. They are longer I like that.

Date of experience: December 2, 2024
California
1 review
0 helpful votes
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I've been buying my tops from ModLilly for a while now. I love their products. I've only had two occasions where I had to return items. Each time I did, I received excellent customer service and immediate credit on my account. I have nothing bad to say about the products or the customer service.

Date of experience: December 2, 2024
Colorado
1 review
0 helpful votes
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Nice clothes
December 1, 2024

My experience with modlily has been great. The tops and dresses I have bought are very nice.

Date of experience: December 1, 2024
South Carolina
1 review
0 helpful votes
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Very pleased!
December 1, 2024

Placed order! Update of the date I should expect My purchases to arrive. Very pleased with current order. Waiting for my next one to arrive!

Date of experience: December 1, 2024
Florida
1 review
0 helpful votes
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Excited about my suit.
December 1, 2024

Cant wait to receive my suit. I hope it fits like every one says.

Date of experience: December 1, 2024
Florida
1 review
0 helpful votes
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Short & Long Sleeve tops.
December 1, 2024

I have ordered so many tops from them and LOVE all of them. They are made well and fit true to s8ze.

Date of experience: December 1, 2024
New Hampshire
1 review
0 helpful votes
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Pleased Customer
December 1, 2024

Sorry one of my selections didn't have my size but otherwise fun shopping.

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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Fashionable and comfortable
December 1, 2024

All the clothes I have ordered were wonderful and very stylish.

Date of experience: December 1, 2024
Australia
1 review
0 helpful votes
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As promised. Perfect size
December 1, 2024

Arrived extremely quickly and was exactly as described. Size, colours and style were perfect.

Date of experience: December 1, 2024
Ohio
1 review
0 helpful votes
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Thanks
December 1, 2024

Easy checkout. Only issue I ordered a top weeks ago and stuck somewhere. Worry about getting these for Chr

Date of experience: December 1, 2024
South Carolina
1 review
0 helpful votes
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Easy
December 1, 2024

It is very easy to order from Modlily. I have ordered several times and am always happy with my choices.

Date of experience: December 1, 2024
Ohio
1 review
0 helpful votes
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Selection's
December 1, 2024

Always a great selection and the sizes in stock.Quality and fabrics are good with good workmanship.

Date of experience: December 1, 2024
California
2 reviews
0 helpful votes
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Horrible company
December 1, 2024

I received my jacket and I ordered a medium, which I always do but really it was a cheap product. It was too small. There was no way to return it to get the proper size and I was put through hoops. They wrote me and said if I paid $16 they would send me the correct size and just to keep the one I had which I already gave away, of course to the homeless organization that I volunteer for. I contacted PayPal and PayPal said that they would have to be the one to send the $16 and the woman was a supervisor and she said that she would and she did and all that and nothing ever happened. I didn't get a new jacket I just get correspondence which is absolutely ridiculous so I blew $77 and it serves me right. I won't ever order from any company again unless it's Amazon. That's the only reputable company there is Maray Ayres
And if I ever see this jacket, which is a gorgeous jacket advertised and there's a chance for me to put something I will warn people about my experience. And just tell them to get a size larger than they normally take.

Date of experience: December 1, 2024
Wisconsin
1 review
0 helpful votes
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Happy redhead
December 1, 2024

I have ordered many items and I've never been disappointed. Colors are always vibrant and sizing has been perfect.

Date of experience: December 1, 2024
Florida
1 review
0 helpful votes
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Order
December 1, 2024

Easy to order; hard to choose cos so many styles I like

Date of experience: December 1, 2024