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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Reviews Summary

Modlily has a rating of 4.5 stars from 7,953 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
810
value
465
shipping
475
returns
382
quality
446
This company responds to reviews on average within 5 days
Alabama
1 review
0 helpful votes
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Loved it!
October 3, 2024

I have fallen in love with this clothing line! Beautiful clothes that fit my body perfectly!

Date of experience: October 3, 2024
Rhode Island
1 review
0 helpful votes
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I'm impressed with your line of clothing it's the only place I buy my clothes from I've been telling my friends and family and telling them they should order their clothes from Motley also very satisfied customer

Date of experience: June 17, 2024
Texas
1 review
0 helpful votes
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Great!
June 17, 2024

I can't praise Modlily enough for how easy it is to order/return. I have been more than satisfied with everything I have received. The fabrics, the quality, the price, the experience. It is well worth the effort!

Date of experience: June 17, 2024
New York
1 review
0 helpful votes
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Nice
June 14, 2024

Everything that I have ordered has been great. There is one package that I have not Received. So I will count that as a loss of money. It has been
More than 2 months that I ordered the items. Most of my items come within 3 weeks.

Date of experience: June 14, 2024
California
1 review
0 helpful votes
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Perfect fit
September 27, 2024

I love all the clothing I order from here. Everything is a perfect fit. Thank you

Date of experience: September 27, 2024
South Carolina
1 review
0 helpful votes
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Pleasantly Surprised!
June 14, 2024

I bought two swimsuits from ModLily! This was my first purchase! The suits are cute and fit perfectly! One was a one piece and the other was a top and bottom! I will not hesitate to buy from this company again! I ordered medium and the fit is true to size!

Date of experience: June 14, 2024
Rhode Island
1 review
0 helpful votes
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I purchased 4 swim suits and they are beautiful, true to size and what I expected. But I had to wait 5 weeks to receive them.
I messaged customer service on the where abouts of my package. Alice was fantastic and said she will have my order pushed along and I received it at my home in 3 days.
The package contained only two suits. A week later I received the other two suits. Quality is amazing. But if you need your order for an event, order well ahead of time.

Date of experience: June 3, 2024
Florida
3 reviews
0 helpful votes
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Quick response
August 6, 2024

After some confusion about which item I was for refund and returning to exchange, the issue was quickly reviewed and straightened out.

Date of experience: August 6, 2024
New Hampshire
1 review
0 helpful votes
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Swim suits and blouses.
June 14, 2024

Loved the styles and color choices of the swimwear and blouses purchased. Light weight and wash and dry with no ironing required. Color choices allow me to wear them with pants and shorts of all colors. Great for traveling with no wrinkles. Look forward to fall and winter styles!

Date of experience: June 14, 2024
New York
1 review
0 helpful votes
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Love the styles
October 2, 2024

Looking forward to trying these tops.
Sort of easy to purchase.

Date of experience: October 2, 2024
California
1 review
0 helpful votes
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Review
October 2, 2024

This is the only place I buy shirts. Service is great.

Date of experience: October 2, 2024
Canada
1 review
0 helpful votes
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Customer service at its best!
June 6, 2024

I first came across Modlily in April 2024 and was immediately drawn to their collection of clothing items which were exactly my taste and which I could not find anywhere else. I was impressed with the creative styles and the good quality products and was quite happy with my first two sets of orders; I was totally won over, and excited to find a "clothing home"! The ease of navigating the website has added to what has been a pleasant experience so far.

Date of experience: June 6, 2024
Ohio
1 review
0 helpful votes
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Missing items
May 23, 2024

Purchase was missing 2 items from the order. Matching skirt from one suit and a separate pair of swim shorts. I attempted to have them resent but you said it was not possible. The package was too small and would get lost.

Date of experience: May 23, 2024
Kentucky
1 review
0 helpful votes
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ModLily is for real
October 18, 2024

I have purchased multiple tops and a dress. I only had a problem with 1 item and ModLily was very quick to resolve the situation.

Date of experience: October 18, 2024
Oklahoma
3 reviews
0 helpful votes
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Bathing suit
July 31, 2024

I purchase often from modlily and love all their clothes and they have exceptional customer service as well.

Date of experience: July 31, 2024
Washington
1 review
0 helpful votes
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Purchase
October 2, 2024

Easy and fun a great way to save money and get great products

Date of experience: October 2, 2024
New York
1 review
0 helpful votes
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Wow in fashion!
May 30, 2024

Your tops and bathing suits really caught my eye on Facebook. Enjoy looking through all the new clothing that you have. The tops I have gotten are really nice quality and I love the designs, you don't find them in regular stores very often. Thanks for keeping us in fashion! Easy to pick out items to buy and check out on your site.

Date of experience: May 30, 2024
Texas
1 review
0 helpful votes
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Love my purchase so much
July 3, 2024

I bought 4 swimsuits and love them all. They look exactly like the photo, are made well and fit perfectly. It took about 2 weeks to get them. I had no issues with my order at all.

Date of experience: July 3, 2024
Illinois
1 review
0 helpful votes
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YAY!
October 2, 2024

I really like the products, but shipping is slow. It once took 6 weeks to receive my blouse.

Date of experience: October 2, 2024
California
1 review
0 helpful votes
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Love the clothes
October 2, 2024

Only thing I'm disappointed with is it can take a long time to get items

Date of experience: October 2, 2024