• Modterior

Modterior

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Overview

Modterior has a rating of 3.6 stars from 24 reviews, indicating that most customers are generally satisfied with their purchases. Modterior ranks 16th among Patio sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4
1
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How would you rate Modterior?
Top Positive Review

“Best Eames Lounge Chairs”

EltonE W.
7/25/19

We had a great experience with this company. Our Eames inspired loungers are stunning. Excellent client service in all aspects - assistance while purchasing, keeping us updated on the status of an order, as well as a call before delivery. We would definitely shop with them again.

Top Critical Review

“Modern Leather Office Chair Disaster”

Stephanie P.
11/25/20

I purchased an office chair from Modterior and within 3 months, a metal piece under the chair for support split in half. The company agreed to send me another chair, but I had to pay $50 for the shipping. I was not happy about either! Then the new chain broke in the same exact place as the first one which indicates it is a design flaw. At this point, the company will not give me a refund of any sort. All they have told me is they are filing a claim with the manufacturer, but no further details were given. Terrible. I will never purchase from them again. This was a $350 and did not hold up to the quality whatsoever. Very dissatisfied and disappointed.

Reviews (24)

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Thumbnail of user eltonew
New York
1 review
9 helpful votes
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July 25th, 2019

We had a great experience with this company. Our Eames inspired loungers are stunning. Excellent client service in all aspects - assistance while purchasing, keeping us updated on the status of an order, as well as a call before delivery. We would definitely shop with them again.

Thumbnail of user stephaniep599
Minnesota
1 review
7 helpful votes
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November 25th, 2020

I purchased an office chair from Modterior and within 3 months, a metal piece under the chair for support split in half. The company agreed to send me another chair, but I had to pay $50 for the shipping. I was not happy about either! Then the new chain broke in the same exact place as the first one which indicates it is a design flaw. At this point, the company will not give me a refund of any sort. All they have told me is they are filing a claim with the manufacturer, but no further details were given. Terrible. I will never purchase from them again. This was a $350 and did not hold up to the quality whatsoever. Very dissatisfied and disappointed.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kbm11
California
1 review
0 helpful votes
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July 24th, 2023

I returned my purchases because the tulip chairs do not fit an adult. I contacted customer service and followed directions returning in original packaging. Damaged inside and I was out all monies including UPS costs. At first I received all recompense by my credit card, but they later took back all money based upon discussions by Modterior.

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Value
Shipping
Returns
Quality
Thumbnail of user jonp170
New York
1 review
16 helpful votes
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September 8th, 2019

Hi, I bought the Eames Lounge Chair and Ottoman replica and is extremely pleased with it's purchase. The easy and quick mechanism of placing and online order followed by the timely delivery made it an absolutely enjoyable experience! The chair that got delivered is a mark of sheer elegance and comfort. I found it utterly comfortable and durable that gives a justified value for the money! I highly recommend it to all who are interested in buying a grand luxurious item in the most economical bracket of prices.

Thumbnail of user davidt3347
New Jersey
1 review
3 helpful votes
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December 19th, 2022

The coffee table that was delivered is lovely but the delivery was awful.!
This is a product that is extremely heavy to handle and was left at my door. I'm an elderly man that no way could I manage to take it in. This product should not have been delivered by UPS!, you needed a delivery person who could bring it into the house. I would have gladly payed extra to have the set it up. Because of this I would never ever buy anything else from Modterior again. Your customer service was polite but unhelpful.

Thumbnail of user hg73
Florida
2 reviews
1 helpful vote
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August 16th, 2021

Fabric inferior.
Color did not work
Attempted to return. I have to pay myself almost $300 to return for shipping and then keep another $100 from purchase price. THIEVES! Will cost me half of what I paid to return.
Better to donate and sue

Tip for consumers:
Think more than twice

Products used:
Donating chair to homeless

Service
Value
Shipping
Returns
Quality
Thumbnail of user josephc628
New York
1 review
11 helpful votes
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June 8th, 2019

I am extremely happy with my Eames-style Lounger chair and ottoman. The Lounger arrived on time, within the stated delivery window, and was in perfect condition. The leather is supple but thick and wear-resistant. The wood finish is unblemished and a beautiful quality veneer. The best dupe at the price point for sure. I would not hesitate to recommend the Lounger and Modterior to others.

Thumbnail of user jayw164
New York
1 review
7 helpful votes
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May 23rd, 2019

We have furnished our entire living room from Modterior. The staffs there are friendly and their products are high quality. Anytime we order anything from them, we are updated with status and product usually arrive within 3 days! Highly recommended and will continue to buy from them!

Thumbnail of user johnw2324
New York
1 review
15 helpful votes
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February 13th, 2020

I have recently order the Eames Lounge Chair and Ottoman in Black / Walnut. I can not say anything bad about it. The experience from the purchase to delivery was super. Email notification and updates came on time. All the information is in the email that they sent were on target, as to delivery date, time, tracking information. The chair and ottoman is in the exact spec and color that is listed. I would buy it again from Modterior. And as for the poor reviews. I do not know what expectation you guys have. The price is exceptional, and the product is out standing. I feel like i got more than what i bargain for. If you feel like you want to spent couple thousand on chairs great for you. But this chairs i got was well above my expectations. And if i can give 6 stars i would.

Thumbnail of user juliuss49
India
1 review
18 helpful votes
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May 13th, 2019

This chair is a fake. When I tried to remove the back top cushion to tighten a screw which had already come loose after just 2 months of use, I discovered that the cushion is held by velco, and found it impossible to remove that cushion

Thumbnail of user ceej10
Arizona
1 review
18 helpful votes
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July 20th, 2019

Spent over 1000. 00 on a chair. It was delayed for weeks without any info from the company. The chair arrived and was garbage quality. I couldn't get some bolts to screw in and others I couldn't remove. When I called to ask for refund they refer me to emailing them. No one from the refund department would take a call. They demanded the chair be in perfect condition and re packaged exactly as it was on order to get refund. Just awful experience. I never was able to speak with a human in defund exchange department. Only rude terse emails from that department. I only wanted to return and get a refund. Tree people have attitudes and could care less about you as a customer. Do not do business with them.

Thumbnail of user rachela448
New York
1 review
0 helpful votes
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November 29th, 2021

They are very responsive and caring. I couldn't find a box to put a black friday discount code and purchased a chair then emailed them if they could adjust the price. And in an hour, they adjusted the price.

Thumbnail of user dennisk290
Texas
1 review
8 helpful votes
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August 27th, 2020

Probably depends on what you're ordering, but my experience was awful. They initiated a shipping notice after 3-4 weeks just to placate me, but it's 3 weeks later and the item still hasn't shipped. They said FedEx isn't picking up due to COVID, an obvious lie. I asked why they couldn't use another service and they said only FedEx services their warehouse. Fishy at best. Customer Service, well, I'm not sure there is any. A snippy lady takes you name and phone number and then suggests emailing them. No one ever calls back. Emailing gets you nowhere, so it's all an obvious runaround. Sure, the prices are nice but only if you get the product. Oh, and that's another thing. They charge you when you order, not upon confirmed shipping. So I'm out $800. Live and learn. I hate lowlifes.

Thumbnail of user joem675
New York
1 review
13 helpful votes
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April 18th, 2019

We received our Eames Lounge Chair Replica from Modterior and couldn't be happier with the product. I've seen the original Eames Chair at DWR but just couldn't afford the real deal. But after tons of research I finally went with Modterior because they offered the best pricing for the quality of the chair. I have to be honest, we were nervous at first. But when our chair arrived in 3 days and we saw the quality and workmanship put into this piece, I couldn't be any happier with our purchase! Transaction was easy and smoothly and I highly recommend them!

Thumbnail of user williaml1101
Washington
1 review
0 helpful votes
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October 5th, 2020

My grandfather is very particular about home furnishing. For someone like him loving this chair says a lot about the product quality. Highly recommended.

Thumbnail of user markm1283
India
1 review
13 helpful votes
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August 13th, 2019

This chair may be a replica but the manufacturing quality is excellent with the use of leather piping and impressed buttons. It is perfect for my lounge.

Thumbnail of user clarab68
New York
2 reviews
15 helpful votes
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February 10th, 2020

It took over 5 weeks to get the lounge chair and I hate it! Is not comfortable at all and the constructions is really poor. I am trying to return this now or I will charge back with my bank!

Thumbnail of user lt207
California
1 review
5 helpful votes
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July 24th, 2021
Verified purchase

I recently purchased the Eames "Leather" Lounge Chair and Ottoman knockoff. The photo posted on the site is very deceiving. I called the company to clarify that the color was a Cognac color and the man I spoke to said it was. When I opened the box I found a bright orange chair and ottoman. It doesn't smell or feel like leather! It looks painted with no apparent leather grain! It looks like cheap orange vinyl!
We put it together and sat in it. It is extremely uncomfortable. The angle of the seat was not comfortable! The head rest protrudes forward forcing your head to jet out.
When I called the company and expressed my concerns they said I could return it as long as it came back with the same packaging. Well, the box arrived broken. When I phoned several shipping companies (including UPS and FedEx) since return shipping is not included with the purchase of the chair. They quoted between $500-$1200! So now, I'm stuck with a very uncomfortable orange chair! I told them that their description of the leather was not clear. They claim it is dyed leather. Rather than saying it is coated with a very artificial chalky looking paint. There is no sheen to as leather furniture, belts, hand badges and shoes have. Please save yourself a lot of money and a headache snd DO NOT buy this chair!

Tip for consumers:
The do NOT offer FREE Shipping for RETURNS

Products used:
I’m stuck using a very uncomfortable chair and ottoman

Service
Value
Shipping
Returns
Quality
Thumbnail of user kendallb30
India
1 review
1 helpful vote
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July 31st, 2019

I was looking for a perfect chair for my lounge to study late at night. And Eames Plywood Chair turned out to a great choice and offers great value for money.

Thumbnail of user jamesd930
Virginia
1 review
2 helpful votes
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June 17th, 2019

I would recommend Modterior for its excellent quality and service. They provide what they promise. They have the best quality of furniture. Highly suggested. :)

Thumbnail of user taral154
New York
1 review
0 helpful votes
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May 19th, 2020

I just recently purchase a coffee table from this site. I love it. They have a lot of interesting furniture on the site. Very modern. I had order the coffee table in Dark Walnut. I had to wait like 5 days for it to ship. Which is reasonable for the time we are in now. Very understandable. I had call to check on the inventory to make sure is in stock. It seems like it was out of stock in a lot of different site. The Customer service representative at Modterior was very helpful and patient. They double check my items availability and gave me a time frame of when it was suppose to be available and will ship. The Email communication was very efficient as well. I have gotten a email on the day of the purchase, the day it was shipped with tracking. I had trouble finding the email in my inbox at first. For some reason it had gotten filter into my spam box. After it shipped it came with FedEx with in 5 days. The Coffee table is very beautiful. Make sure you have 2 person for the coffee table glass top, because is very heavy. Assembly was easy for my husband and I. Great bargain price for great product! Highly recommend Modterior!

Thumbnail of user bradip
New York
1 review
0 helpful votes
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September 18th, 2019

Loved this product. It was an effortless addition to my home after we moved in. Very comfortable to sit for long hours.

Thumbnail of user samanthar311
Colorado
1 review
1 helpful vote
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October 9th, 2020

Looks like this was tailor-made for my home. Solid frame, durable seats that comfort my back. And not to mention, the delivery was quite fast

Thumbnail of user ramonc43
India
1 review
3 helpful votes
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June 14th, 2019

Their furniture is top class and the shipment was very good. I like this Barcelona chair very much, very comfortable.

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