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Moerie BeautyReviews 262

4.6

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Moerie Beauty Reviews Summary

The company enjoys a mixed reputation based on customer feedback. Many users praise the effectiveness of Moerie's hair products, citing improvements in hair texture, growth, and overall health, often attributing their positive experiences to the natural ingredients used. However, significant concerns arise regarding customer service, particularly related to subscription management and cancellation processes, which many find frustrating and opaque. Complaints about product ineffectiveness and poor communication further detract from the company's standing. Overall, while product quality appears strong for many, the customer service experience poses a notable challenge that could impact customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
74
value
88
shipping
100
returns
37
quality
106

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New Hampshire
1 review
7 helpful votes
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I have a very strong feeling they pay people to give positive reviews. Turned my hair to straw even though my hair was in great condition prior! I just wanted to get some length before the 4th of July. When I contacted them to ask for an address to send it back to, they told me no refunds! So I spent $70 on something that has no refund policy. I tried the shampoo, conditioner, mask, and hair growth serum. None of them even worked. I washed my hair 3 times that week and each time more hair fell out. Totally a scam! Now I am left with brittle hair that I have to work to get back to its prior condition! Do not waste your money!

Date of experience: April 30, 2023
Ohio
1 review
2 helpful votes
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Good so far
May 1, 2023

I got this product about a week ago. I don't like strong smelling shampoos, this one isn't over powering, the smell is good. See a little bit of hair growth, but its still too early. Seems like a good shampoo and conditioner.

Date of experience: April 30, 2023
Connecticut
1 review
0 helpful votes
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The product is terrific! I absolutely love your product. My hair grew 1 inch in a month. So I'm definitely gonna be ordering more in the future.

Date of experience: April 29, 2023
Wisconsin
1 review
0 helpful votes
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Works so well
April 30, 2023

It works so well! Nothing helps my hair but Moerie does! Definitely recommend these products especially the hair mask and spray.

Date of experience: April 28, 2023
California
1 review
0 helpful votes
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My favorite shampoo
April 27, 2023

Love this shampoo and conditioner gives my fine straight hair volume without weighing it down. Noticed thicker hairline where it was thinning in the first couple of weeks.

Date of experience: April 25, 2023
Minnesota
1 review
0 helpful votes
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I got my order a 1.5 month ago and I already have two inches of growth. I am shocked! My hair is thicker and sooooo healthy, the smell of the shampoo, conditioner and the spray is very citrusy, I love it! I am super happy with these products!

Date of experience: April 23, 2023
California
1 review
0 helpful votes
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Shocked
April 24, 2023

I have only been using this for a week and I am shocked. My ends were dry and my hair was constantly tangling. Cannot wait to see long term results, as my hair has been falling out.

Date of experience: April 22, 2023
Missouri
1 review
0 helpful votes
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Worth
April 17, 2023

I have your shampoo and conditioner, I've been using it and I love it, definitely recommend. Definitely worht a try!

Date of experience: April 16, 2023
Ohio
1 review
0 helpful votes
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I really love the product, I am experiencing amazing growth in length and thickness. I have been telling lots of people about your products.

Date of experience: April 16, 2023
Texas
1 review
2 helpful votes
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Smells great
April 10, 2023

The products seems to be amazing quality. They don't have that fancy smell like the other chemical products and the shampoo doesn't foam a lot on your hair so that is another good sign! I will be using these products for sure!

Date of experience: April 9, 2023
Virginia
1 review
0 helpful votes
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Feeling good
April 9, 2023

Finally finally! Seriously. Finally my hair is growing back, it feels like I'm back in my 20's again.

Date of experience: April 8, 2023
Ohio
1 review
2 helpful votes
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I've been using it for a short time, after washing hair 4 times they feel great! I really want to grow my hair and I am thrilled to see the results. Thank you!

Date of experience: April 1, 2023
California
1 review
0 helpful votes
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Thank you Moerie
April 1, 2023

Been using Moerie for a month now and can slowly see the difference. My hair is so soft and I can not stop touching it! Thank you Moerie!

Date of experience: April 1, 2023
Michigan
1 review
0 helpful votes
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My hair is softer and appears to be longer, but not by much. It's difficult to say if it really works as I haven't used it for long yet.

Date of experience: March 26, 2023
Germany
1 review
0 helpful votes
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Perfect
March 20, 2023

My hair feels much more better and I love the smell. It is vegan as well which makes this perfect for me!

Date of experience: March 19, 2023
Washington
1 review
7 helpful votes
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Upon ordering, I was met with a screen saying my payment method didn't work and to try another one — however my card was immediately charged, I got an instant notification from my bank, as I always do. Yet their checkout screen said I hadn't paid and I needed to try another card. With this suspicious garbage I went immediately to customer service to just cancel my order. I have no order number, no confirmation, just money drained from my bank account. Their customer service is absurd, 'Justine' wrote me back within the hour saying I didn't sign up for a subscription and I'd get an email with my products have shipped. Outrageous as my initial email stated clearly I didn't want the items and to refund the money to my card immediately. I've since been entirely ignored with the 10 emails I've sent. I went to Instagram to leave disgruntled comments only for them to BLOCK ME. I am disgusted with these scam companies sending out unsealed, half used products and not returning funds or even cancelling subscriptions. Foul. AVOID THIS GARBAGE, SAVE YOUR TIME AND MONEY! Also if you look across websites, their positive reviews come from scam accounts that have only ever reviewed their products. Garbage.

Date of experience: March 12, 2023
Michigan
1 review
0 helpful votes
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Good overall
March 14, 2023

Works well, honestly not much to comment on. The scent is good, makes my hair soft and easy to manage, slightly increased hair growth too.

Date of experience: March 12, 2023
Ohio
1 review
0 helpful votes
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Money well spent
March 6, 2023

Love this shampoo and conditioner it makes my hair soft and thicker I notice less shedding. Worth a buy

Date of experience: March 5, 2023
Ohio
1 review
2 helpful votes
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Hair feels soft now
March 5, 2023

I bought this shampoo to help with the fight hair loss, but could not imagine it would leave hair so soft! I'll keep buying it.

Date of experience: March 4, 2023
Maryland
1 review
1 helpful vote
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Fraud!
February 27, 2023

Don't buy their product, I paid them on Feb 16 and they have stopped responding and essentially stole my money so I have to pursue them and report them for fraud, buyer beware!

Date of experience: February 27, 2023