Moissanite Co

Their website is very easy to navigate and compare options. I contacted them with a question and received an e-mailed response back with an answer a minute later! Great service so far. I'm looking forward to receiving my order.

After much research, my now husband and I decided to opt for a moissanite engagement ring and wedding bands as opposed to diamonds, and we are incredibly pleased that we did. The price was fair, delivery was secure and fast, and customer service has been fantastic. My rings are gorgeous. I had one person tell me after looking at my ring that it was one of the highest quality diamonds she's ever seen! We are so pleased with our choice!

The websites layout is simple and made it easy for me to customize my order. There was a variety of options for my ring which ensures me getting exactly what I want. Looking forward to seeing the finished product.

Easy process, but the ring we received doesn't look like the one we ordered.
It was too big, the band was a lot thinner than anticipated, the stone is definitely not 'colourless' and it's cloudy even in direct sunlight.

I love this products through the store but they need a phone number for questions and issues as this causes a delay in ordering and some hesitation with many. I have bought several rings from them in the past and all were lovely work. The 4th ring I received (exchange for a larger stone) had a crooked head on it and I received it later than expected. They shipped it overnight and would not refund the shipping costs to me or back for the faulty item. Was not pleased. I still have credit on file so I would prefer to get a ring that I love and be taken care of for an item that had issues.

Website made it easy to search and place an order.

Order took a day or two longer in production, but they shipped it overnight for me, so I received the item right when I needed it. Great customer service.

The final product and packaging looked great.

Easy to navigate and browse, with a lot of beautiful styles, it was hard to select the perfect one for my engagement ring because there was so many great options! A little to nervous to make such a large purchase online, but they have great reviews.

The most disappointing part of the service experience is not being able to "speak" with anyone for customer service. It honestly almost stopped us from purchasing with you. I feel it is imperative, if you wish to improve this process, that you provide customers with a phone number, not just email and live chat access.

Website helps you focus your interest by making you think about the details. Then, you are allowed to look at the multitude of options in category of choice, easily. At one point, I had a question. Customer Service responded quickly and helpfully. Now, I have a beautiful ring I love. Thank you.

My wife actually worked in the diamond industry, which is why she was adamant about not wanting a diamond. I was slightly skeptical, but once it arrived, I was blown away. Chris has been extremely helpful and this is a company I plan to do much more business with in the future.

The entire process of ordering from Moissanite Co went great. We ordered a custom ring and it was received when they originally said it would be. I love my ring and am so glad we went with Moissanite. It sparkles like crazy especially in the right lighting. Everyone loves my ring and has no idea it's not a diamond :)

Chris has been excellent in helping from the very beginning through every step of the way. Even after several emails, Chris always seems eager to help and provide any information we ask of him. We cannot wait to see the final product, but so far we have been thrilled.

I wish they would have told me it needed to be signed for when ordering so I could have made arrangements. I under stand why just did think about it. As far a the product goes I'm vary happy. It does have a yellow hue to it compared to a real dimond that I was not expecting. Would buy again and a great company to deal with.

The rings I bought were absolutely gorgeous! The customer service was also fantastic-- one of the stones in my eternity ring had fallen out within a few days of receiving the order, and when I contacted them to see what my options were, they paid for the return shipping and fixed my ring free of charge. I haven't had any problems with my ring since and I always get compliments on how beautiful they are.

Chris helped me order a great split shank engagement ring. It became unlisted, but I still had the model number and a screenshot of the web page, and he was able to get it for me. My fiancee is very happy with the ring!

One thing I was worried about was side stones falling out. I'm happy to say that after over half a year, none of the side stones have fallen out.

We lost our home in a fire and with it all of my jewelry. I needed a new wedding ring and chose to go with moissanite because of the qualities of the Stone. I got a simple solitaire because I like classic and timeless. My ring has received compliments every single day since I've worn it! The stone is so sparkly with a great fire. I was nervous that getting such a large stone (3 carats) would be a mistake, but I love it more everyday. The quality in craftsmanship is apparent and I'm really very pleased with my purchase.

We ordered individual/loose stones, which are absolutely beautiful but it did take awhile for them to be processed and to ship. We were not aware of this as we previously ordered from the website, and this shipped within a day or so. Otherwise our experience has been great and the stones are good quality - definitely lifetime quality!

I was anxious over the ring coming in time and looking as good as I'd hoped. My worries were for nothing since it looked great and came quick. I'd estimated my SO's ring size based on past experiences, but it was really good knowing I had a return option to get a different size, if needed. Thanks.

I have been shop with this site too many times and always very happy. I think i will come back more times later in the future. I like Chris, he is very kind and patient to all my questions. Thanks a lot.

I really appreciate that you provided quite a bit of info about the gemstone moissanite, how it would be shipped, that it was easy to see what metals were available with which fitting designs and with which cuts and sizes of gem.

Buying a ring from Moissanite Co was by far the best jewelry experience around. Their customer service was so incredibly helpful in working with my specific situation, and the product is perfect. The customer service helped me design the perfect engagement ring, and they were very flexible in accommodating my payment methods. The stone is a fraction of the price of a comparable diamond, and frankly, it looks so much better. And oh yeah...she said yes and she LOVES the ring. Like I said, it was perfect.

I ordered a custom ring, special order for rose gold and switching out the stones. Trying to figure out how much everything would cost and how it would look was so easy - their customer service went above and beyond to make sure that I knew exactly what I was getting.

The ring itself is so intricate and beautiful. It's been almost a year since I bought it, and the ring is holding up quite well, the stones are pristine, and while the setting is detailed,it's also very study. Great value and beautiful ring!

I am a return customer.
Chris (and Mike) provided service of the highest regard. Whist there was slight hiccup in the production of my custom-order, all issues were addressed quickly and courteously and the finished ring set was absolutely beautiful. I was amazed at their generosity to provide expedited international shipping to assist me even further. They also provided me with a very clear video of the finished product to make certain that I was happy with the items. Now that I have received them, I am absolutely delighted with the rings.
Chris was particularly helpful and extremely patient during the initial CAD design process and gave me lots of guidance. His service is exemplary and I found his design suggestions to be exceptionally helpful.

My fiance purchased the most beautiful and unique ring I have ever seen. He was also sort of scrambling to get it knowing he was proposing very soon and the shipping was very quick and reliable.

The ring sparkles like crazy, nobody can tell it's not a real diamond! I am absolutely in love and cannot wait to pair my ring with it's matching wedding band.