• Moissanite Co

Moissanite Co

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Overview

Moissanite Co has a rating of 4.6 stars from 4,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring, and wedding band. Moissanite Co ranks 58th among Gems sites.

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Positive reviews (last 12 months): 89.6%
Positive
43
Neutral
0
Negative
5

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7,164 reviews

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How would you rate Moissanite Co?
Top Positive Review

“Love all my Moissanite pieces”

Michelle V.
9/17/24

Yes, I received it and love it! So happy with all my pieces from Moissanite Co. I'll never buy real diamonds b/c there is no reason when you have a quality product like these! Thank you!

Top Critical Review

“Difficult to work with”

Kelly J.
9/6/24

Wanted to return an item within the 30 day window. After much back and forth they says no, item needed a security tag. No tag was on the item initially, it was on the main ring. They offered to resize, but the band didn't support the ring with a large stone. When I originally inquired to purchase an additional band, I was quoted almost $200 more than I was charged for the first band. The engagement ring is beautiful, the band is cheap and thin. Company is not easy to work with, go to a local jeweler and save yourself the headache. There's not much difference in cost.

Reviews (4,568)

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customer service (1658) engagement ring (504)
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Jennifer Z.
0 reviews
0 helpful votes
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July 7th, 2019
Verified purchase

My shopping experience was an easy one. I appreciate how things are broken down regarding the education of the stone, the countless testimonials, and the Instagram page showing the actual rings. LOVE IT

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Rob F.
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November 9th, 2015
Verified purchase

We loved the willingness of customer service to assist us in customizing our pieces. They listened to our concerns and offered suggestions to make everything just perfect and to my wife's liking. Gorgeous jewelry at reasonable prices. What more could you ask for?

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Quinn M.
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November 27th, 2016
Verified purchase

I am writing this review over one year from date of purchase to give an accurate review of not only ordering the ring but also having my wife wear it for over a year now. In short, the ring is gorgeous and has held up wonderfully to all the travel and wear it has been thorough. I have recommended Moissanite.Co to several of my friends for both gifts and engagements.

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Chris E.
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January 9th, 2017
Verified purchase

It was very easy to place my order. Also, Chris from email support and Elizabeth from chat were both very helpful in assisting me with ordering what I needed.

I added notes that this was a gift and to please ship it in an inconspicuous package. They did follow my request, and my girlfriend had no idea what it was.

Great product and great customer service!

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Ethan J.
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December 19th, 2018
Verified purchase

Not bad, still worried about seeing the final product. Didn't like there was not customer service phone number to cal for reassurance. Ring seemed good, only time will tell, as I have heard about hues changing in the stones, will continue to monitor, But my fiancee loves it so far. But my notes and simple requests I made to sure to explain at length were not addressed until I messaged after getting the product and the timeline was too close for comfort of my event, but they did correct it in time.

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Kelly I.
0 reviews
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October 24th, 2016
Verified purchase

My engagement ring and wedding band are both from moissanite co and they are stunning. I get so many compliments on them and they both have so much sparkle and brilliance. I shopped around for my wedding band but came back to moissanite co because the price was the best around, even before I got a discount for being a returning customer. I could not be happier, I love showing my rings to everyone and no one can believe how beautiful they are. I'm very very happy with them!

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Trevor W.
0 reviews
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January 20th, 2017
Verified purchase

Chris was very helpful in answering questions and putting together what I wanted. The only negative feedback I have is that there is no phone number and the email conversations sometimes took a more than desirable amount of time. Despite that, I am Very happy with the process and ring but more importantly, she loves the ring.

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AimeeK Y.
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December 1st, 2015
Verified purchase

My husband purchased a solitaire moissanite ring with a matching band for me to celebrate the birth of my daughter. I told him that I wanted a ring that I could wear everyday and not have to worry about getting it dirty or scratched. I've had it for 3 months now, and it still looks brand new!

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Mickey C.
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May 28th, 2016
Verified purchase

The ring is absolutely beautiful. I was very nervous at first since I didn't get to see it in person before buying it, but all those worries went away once it arrived. It is very well made and looks like a real diamond. Everyone I show it to thinks it is "real". I highly recommend this company!

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Nick J.
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March 12th, 2016
Verified purchase

Great Customer service! I Missed the delivery of my wife's wedding band 2 days before our wedding and they didn't hesitate to do everything in their power for me to be able to pick it up from UPS down to calling my UPS location and dealing with them on the situation. I was able to pick it up later that same evening!
Great Company, Great buying experience, Beautiful very high quality rings! I Plan on making purchases from them for a lifetime!

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Merie G.
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November 22nd, 2015
Verified purchase

They always make shopping so easy and I have purchased a lot of Moissanite and this site truly does have competitive pricing on the jewelry and loose stones. I love the brilliance of the Canary yellow cushion cut stone and when I received it, it was everything I was hoping for! But despite proper care measures the stone has turned color from yellow to dirty white and it is embarrassing and disappointing. I would have appreciated if they would have been willing to replace it because unfortunately I did not receive what I purchased. If I knew the color was going to drastically fade in a few months I clearly would have made a different decision regarding my purchase.

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laura F.
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August 19th, 2016
Verified purchase

First of all MoissaniteCo. Is the best company for shopping. The best selection ever! Customer service is amazing, if you have any issues...their on it to fix the problem! I personally will not shop anywhere but here. I own several pieces and when l wear them...compliments every single time! This is the best thing they ever dug up from mother earth! I love this company and Moissanite! Laura Ferrante

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savila I.
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December 1st, 2017
Verified purchase

I was emailing the support team regularly, trying to narrow down my custom engagement ring options. They were very accommodating, and I just submitted the custom design fee. Let's hope they do as excellent job as I've heard they do.

Follow up - ring looks amazing. Now to find the right moment. Thanks.

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Victoria E.
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December 1st, 2015
Verified purchase

We were a little worried about purchasing this kind of item online, especially since we don't know anyone with a moissanite stone and didn't really know what to expect. Other than deciding which style to choose, every step of our purchase was MoissaniteCo was straightforward and simple. Our item was ready in the timeframe given, shipped quickly, and we have had no problems with it. The quality of the stone and setting is excellent. I wish I could say a little more, but to be honest I don't own much jewelry like this so have little to compare it to. However I would recommend this company and will definitely be back in the future if we are looking for similar items.

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Josh T.
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May 23rd, 2018
Verified purchase

I was scared about ordering online at first, but the delivery time and packaging was excellent. The product was perfect and my fiancé loves it! Anybody considering moissanite over a traditional diamond should definitely do it. Literally no one that has seen my fiancé's ring has been able to tell the difference, including the people I specifically told. Very pleased with my order!

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Laurie M.
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March 21st, 2020
Verified purchase

I wish I would've known about Moissanite before I spent so much money on diamonds. This is my second purchase of many more to come! The purchases were so easy and delivery was fast! I highly recommend MoissaniteCo.com.

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MrsK N.
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March 15th, 2016
Verified purchase

My husband was wanting a comfort fit style wedding band, and after doing some shopping around at some local jewelry stores, he figured out what size and width looked best on his hands. He decided that since he had such a wonderful experience purchasing my engagement ring ring, that he would order through moissaniteco.com to get his ring as well. When his ring arrived, the size, fit and quality exceeded his expectations! He wears his ring proudly, and because of the sleek design he never takes it off and rarely knows it's on! Thank you!

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Steph L.
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June 29th, 2016
Verified purchase

Absolutely AMAZING! Thank you SO much for a beautiful product. My ring is more beautiful than any diamond I've ever seen in my life. I recommend your jewelry to everyone I know! I truly appreciated your customer service as well. Quick communication, incredibly fast shipping. My fiancé proposed to me the day he received the ring in the mail because he was so stunned by the quality and pure beauty of the ring. I cried when I saw how absolutely gorgeous my ring is! I'll admire it every single day for the rest of my life! You may be apprehensive about ordering an engagement ring online but, trust me, you'll be glad you did! Thanks again!

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Eileen L.
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January 20th, 2016
Verified purchase

Very beautiful ring but the FB that was received showed a strong yellowish tinge despite the upgrade. It is a beautiful gem nonetheless,and I thank moissanite Co for the speedy delivery. However size wise it was at least 3 sizes too big despite using an online size converter. However it was quickly fixed by a local trusted jeweler. Love it, highly recommended and looking forward to more purchases in the future!

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Mandy I.
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November 27th, 2015
Verified purchase

I contacted the company directly to have an engagement ring custom made. As a wedding photographer I see so many rings in a year that I was having a very hard time finding anything that was unique and more so something only I had locally. Chris worked with me to create the most stunning 2.2 pink moissanite ring. I get so many compliments on my ring, it's definitly a conversation piece! Will definitly be buying from them again.

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Carol C.
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May 19th, 2020
Verified purchase

Easy shopping, fast checkout. Update: Now that I received my princess cut stud earrings and tennis bracelet I have to say I'm crazy in love with them! They are perfect and the stones are gorgeous. They're real sparklers and this is coming from someone who can spot a CZ a mile away. I compare them side by side with my own 1 ct diamond and they sparkle at all angles just like a diamond. I got the Forever One earrings they're similar to about.75 carat diamond. Perfect size for everyday. The tennis bracelet is Moissanite Co and is gorgeous. Will definitely be shopping again with Moissanite Co.

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Katrin Y.
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April 27th, 2018
Verified purchase

Everyone I spoke with at moissaniteco was so kind and responsive to my many questions when deciding a ring and I appreciate that. It's awesome how many options they have and that they can really work with you on designing the perfect ring. I got a wedding set and both the engagement ring and band are absolutely beautiful. Wow pictures barely do them justice. I'm really impressed with the moissanite stone in general also, man does it sparkle and shine!

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Cheryl Q.
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March 15th, 2016
Verified purchase

I have purchased several pieces of jewelry from Mojssanite.co. They have always provided excellent customer service and excellent products.

My most recent purchase was a forever one hearts and arrows ring. I really love it. The forever one stone is so white with no hint of green or yellow yet it has awesome brilliance and fire. I know I will be back to purchase more in the future.

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Dawn H.
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June 24th, 2016
Verified purchase

This is my third purchase between February and May. All three items have been more than I could have asked for.

The prices are affordable, the process is easy and delivery of a well designed piece of jewelry, prompt to my door!

Wow, I am already looking for my 4th item to purchase shortly, I know I will not be disappointed.

Thank you MCo
Mrs. D Haley (Bermuda)

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Christopher H.
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June 8th, 2016
Verified purchase

We loved the engagement ring and can't wait to get the matching band!
We now have both for our ceremony (this Friday!) and could not be any happier! Amazing products, fantastic customer service. The best experience I could ask for. I have SO MANY people comment on her ring.

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MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...

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Mike C.
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