Moissanite Co has a rating of 4.6 stars from 4,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring, and wedding band. Moissanite Co ranks 58th among Gems sites.
Yes, I received it and love it! So happy with all my pieces from Moissanite Co. I'll never buy real diamonds b/c there is no reason when you have a quality product like these! Thank you!
Wanted to return an item within the 30 day window. After much back and forth they says no, item needed a security tag. No tag was on the item initially, it was on the main ring. They offered to resize, but the band didn't support the ring with a large stone. When I originally inquired to purchase an additional band, I was quoted almost $200 more than I was charged for the first band. The engagement ring is beautiful, the band is cheap and thin. Company is not easy to work with, go to a local jeweler and save yourself the headache. There's not much difference in cost.
I'm a returning customer buying the matching wedding ring to an engagement ring I previously purchased. The quality was exactly as portrayed in the images when I bought the engagement ring, bright and shiny and I have no complaints! What I have appreciated the most is the ease of email communication with the staff taking care of my inquiries. I would recommend this product.
Her Majesty is pleased with both MoissaniteCo purchases to date.
The settings are high quality cast & finished & the stones are brilliant.
Customer service has been very supportive & helpful, even for the latest custom made piece.
I highly recommend MoissaniteCo and the way they do business..
Good customer service! Check out their insta! Very happy with everything on the purchasing side. They rushed my order when I told them the deadline. Even helped guide me to the rings I was looking for! Fiancé is happy and her ring is the talk of her college!
The ring I received from MoissaniteCo is beautiful. It's exactly what I was looking for--setting, stone, and material. And, it was a really great price compared to ridiculously overpriced diamonds. The Moissanite stone is very brilliant and sparkly--I get a lot of compliments on it. I had questions about sizing for the ring, as well as shipping times and Customer Service always responded promptly and with helpful information. I will definitely recommend MoissaniteCo to others, and plan to shop here again!
I am beyond pleased with my recent purchase from Moissaniteco.com! Customer service, particularly Chris, was friendly and super prompt in his responses and the product completely surpasses my high expectations! I have bought quite a few pieces and have had a perfect transaction and piece of jewelry each and every time!
When I first arrived to your website, it seemed a little outdated. But after getting used to it and the customer support I received, I was more confident in buying from you. You had great options at great prices.
Excellent shop, with excellent products, and really good customer service. They quickly adapted my specific custom wishes, for reasonable price. The stones (moissanite forever one) I got were perfect in cut - an everlasting piece of excellence. MoissaniteCo really selects only the best stones for their customers. I only can recommend their products and would buy there again.
My eternity rings look perfect, and I'm so pleased with them! Overall great experience with Moissanite Co., website is clear and easy to navigate, payments are easy to use, and the entire process is very transparent and fast. I am already planning my next purchase!
Site is easy to understand, checkout has all the information you need to ensure your product is in order. Already spoke to a rep via email and he's been very straightforward, which I appreciate. Fingers crossed that everything keeps going well!...So I ended up receiving the ring well before I expected it. The packaging was really nice; the entire time I was taking it apart to check the ring I kept thinking "who is all this for?" A box in a box in a bag in a bigger box... that being said, it was very discreet.
The ring itself was stunning. Diamonds need to just give up, they don't hold a candle to Moissanite. Long story short, she loves the ring, and I couldn't be happier with the entire purchase experience.
I did not receive quick or correct answers to my question about an exchange. I decided to keep the ring I ordered and am very happy with the quality and style I received. Just would have appreciated better communication
The ring arrived promptly and very impressive packaging. Stone is gorgeous however the metal seems quite flimsy for the stone size. It is a petite band which looks delicate but I wish I purchased wider band, but overall happy since this was a sale item
Order was quickly prepared and shipped. Only thing that's sort of annoying is the required signature confirmation but it is jewelry. I redirected the package to a FedEx office to make it easier to pick up. Ring was expected.
I am so happy with my custom ring from moissaniteco! Chris was awesome helping me with all the details. The quality is amazing! I can't wait to make my next purchase from moissaniteco. I'll never buy another diamond, I'm a moissanite girl for life!
Chris was very helpful with my questions and concerns. This was my third purchase with them and they've all been great experiences. I got a pink moissanite in their halo setting and it is so beautiful. I can't stop looking at it.
Easy to order as always. Hopefully the chain color matches the pendant setting color. The chain choices don't make that clear.
Edit to add:. She loves it. The rose tone is a little lighter than other brands of rose gold I've seen
I bought an engagement ring for my girlfriend and upon giving it to her she fell in love with it. It was a very affordable price and looked amazing. She has been getting compliments on the ring ever since she got it.
The products you have are simply the best out there. I only wish it didn't take so long to make, as the anticipation of receiving a new creation is great. With that said, your products are definitely worth the wait. It would be nice to have the ability to search your website for 'new' items.
We ordered my engagement ring back in December. I became so anxious about it that I emailed support and upgraded my shipping to overnight. The entire process was so easy and everyone I contacted was very helpful! The ring was delivered right on time and was stunning. He proposed a month later, I couldn't wait to wear it! The quality is superb, no one knows that it's not a real diamond and I feel so much better knowing that we didn't break the bank. Thanks again!
The solitaire pear with plain milgrain band in platinum was just right for me. The solitaire has a beautiful 'fire' like sparkle and I liked the weight of the band, not too thin. The ring came very well packaged in blue box and large draw string leather-like bag. I am very satisfied because I was able to take my time selecting a style just right for me. And while my ring was being made it became on sale! So, I was able to call customer service and get a refund from the original price I paid! I will definitely be back for more<3
Shopping at MossaniteCo.com was fast and pleasant. My emailed question about delivery time was answered within minutes. The ring looked great and still does after three months without any maintenance and was well worth is price.
A great experience overall!
This is probably my 5th or 6th purchase from MoissaniteCo and this time it was a custom order. I love each piece I have purchased from this company and the prices can't be beat for such beautiful, well made jewelry!
Friendly customer service and sales representatives. A truly enjoyable experience.
Tonnes of styles and selections as well as ability to customize. My only regret is that I wasn't aware of the Instagram page sooner as there are great options there.
Craig has been working so diligently and having patience with me throughout the entire process. I have been back and forth for almost 2 years but couldn't make a decision pregnant but am so excited to finally have my ring!
Moissanite co gave me advice for my ring, a good shipping rate and a lot of payment options.
I also had particular shipping demands as France was the destination. I asked them to receive the order in one week and a half. They managed to send it in time (4 days before my deadline).
I also had a problem with UPS and Moissoniteco on Facebook gave me perfect advices to unlock the situation.
I highly recommend this site.
My experience with Moissante co. Has been nothing but wonderful. For every question I've had prompt and respectful help from customer service. Everything from browsing to buying has been quick and easy. I am confident in my purchase. Thank you!
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