• Moissanite Co

Moissanite Co

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Overview

Moissanite Co has a rating of 4.6 stars from 4,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring, and wedding band. Moissanite Co ranks 58th among Gems sites.

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Positive reviews (last 12 months): 89.6%
Positive
43
Neutral
0
Negative
5

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7,164 reviews

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How would you rate Moissanite Co?
Top Positive Review

“Love all my Moissanite pieces”

Michelle V.
9/17/24

Yes, I received it and love it! So happy with all my pieces from Moissanite Co. I'll never buy real diamonds b/c there is no reason when you have a quality product like these! Thank you!

Top Critical Review

“Difficult to work with”

Kelly J.
9/6/24

Wanted to return an item within the 30 day window. After much back and forth they says no, item needed a security tag. No tag was on the item initially, it was on the main ring. They offered to resize, but the band didn't support the ring with a large stone. When I originally inquired to purchase an additional band, I was quoted almost $200 more than I was charged for the first band. The engagement ring is beautiful, the band is cheap and thin. Company is not easy to work with, go to a local jeweler and save yourself the headache. There's not much difference in cost.

Reviews (4,568)

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customer service (1658) engagement ring (504)
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Cristina X.
0 reviews
0 helpful votes
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June 6th, 2017
Verified purchase

This is probably my 5th or 6th purchase from MoissaniteCo and this time it was a custom order. I love each piece I have purchased from this company and the prices can't be beat for such beautiful, well made jewelry!

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Steve L.
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December 9th, 2015
Verified purchase

The ring we received lost a stone within a couple months. I contacted MoissaniteCo and they had me ship it back for repairs (it was still under the 3-month warranty). Since then no issues! Ring is beautiful and lasting well.

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Kelly F.
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April 10th, 2017
Verified purchase

Gorgeous ring set. Beautiful craftsmanship. Awesome price! More beautiful in person than I could've imagined & people are so complementary of my rings. I see heads turn all over the place. Check out their instagram... they post videos of rings they've made all the time and you can see just how beautiful their rings really are! That's how I found the ring I've been searching for and fell in love. You can see how much care goes into making each ring and how beautiful and high quality they all are.

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KaLynMac R.
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January 14th, 2018
Verified purchase

I am extremely pleased with the ring I purchased. The stone is gorgeous! The only reason I did not give 4 stars was that not all of your rings have the 360* video feature which shows the ring from all sides and on a hand. Other than that, great website!

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Stephanie A.
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March 21st, 2016
Verified purchase

I was looking for a wedding set that was affordable yet beautiful. I definitely found that with Moissanite Co. So many choices yet all relevant information was provided. I was skeptical on ordering online but decided to go for it! My wedding set arrived neatly packaged. It's lovely and I am more than happy with my purchase

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Robert G.
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September 9th, 2019
Verified purchase

Website was fairly easy to navigate. Each ring usually featured many images and a 360 view which helped see overall ring size. This helped me figure out which rings to ask questions about. The support staff responded quickly to my emailed questions about various rings. Overall happy with my experience.

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Chris L.
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August 20th, 2020
Verified purchase

Very easy shopping and checkout experience. I only contacted customer service to confirm delivery time, and the service was outstanding. Delivery came right on time and my wife is now thrilled with the pieces. She now wears them daily.

Thank you so much for the great experience and quality products!

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Tanner I.
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November 27th, 2017
Verified purchase

My ring lost two side stones at about the one year mark. Received my repaired ring within an appropriate amount of time. The ring came back looking great. The total cost of the repair was about $45. I don't worry about any future repairs because they take care of customers.

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Stephanie F.
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August 16th, 2019
Verified purchase

Ive loved and sold jewelry for 30 years and when i first discovered moissanite i couldnt believe how beautiful, when the stone moissanite first came out it had a weird tint to it, i cant explain it? Now they have perfected the stone and to me in order to get the quality in a genuine diamond as you do with moissanite it would cost a fortune.
Ladies Gentlemen go for it, you only live once, you can buy so much more when buying moissanite!
I am extremely happy with my earrings and look forward to my next purchase.

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Alberto T.
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April 9th, 2017
Verified purchase

Shopping for a ring has never been so much fun and easy to do. There are so many different options that it makes it easier because you're not going to different places to find a ring. I'm very happy to have found this site and I hope that the ring looks just as spectacular as the image.

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Cindy F.
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August 4th, 2016
Verified purchase

I first ordered my wedding set from another company. After weeks of no communication and waiting months for my set and jumping thru hoops for a refund i found the perfect set on your website. I couldnt be happier. It is everything i expected and more. Everything went as expected and came in the promised time. Thanks

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Bella J.
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January 9th, 2017
Verified purchase

I was recently in Tiffany & Co. Buying a gift and the sales associate complimented my rings, took my hand to look closely at them and asked if I had purchased them from Tiffany & Co.! I was thrilled! Chris from Customer Service was wonderful! He answered all of my questions and tailored my order for what I specifically wanted! I absolutely love my rings! Thank you!

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MVern A.
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November 13th, 2015
Verified purchase

The ring is absolutely beautiful, my fiance loved it and all her friends are jealous. I'm so glad i did my research before spending on a diamond. I admit i was a bit scared after placing the order but when it arrived and i saw it in person my heart stopped. It made my fiance cry so mission accomplished.

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Mary R.
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April 9th, 2020
Verified purchase

I was skeptical ordering online without seeing the ring in person, but I was thrilled with the ring when it arrived. It's so sparkly and the fit is perfect. Thank you so much for providing such a beautiful product and at a fraction if the cost of a real diamond. I will certainly purchase from you in the future!

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Debbie C.
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December 4th, 2015
Verified purchase

The website was easy to navigate and the ordering process was simple. The order took a while to get shipped, but I think that's normal because the jewelry are made to order. My earrings came in a cute little box, and the stones were sparkly (even my Mom said so!). I'm very satisfied with my order and would definitely order again.

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Jimmy M.
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September 3rd, 2018
Verified purchase

Very easy ordering process. The website could use an update to make the search easier. Just adding a filtering option would facilitate the search among the hundreds of models.

The ring was delivered very quickly as expected but it had to be adjusted. The return service is very fast and the ring was adjusted to the right size.

Great shopping experience.

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Matthew K.
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July 11th, 2020
Verified purchase

The only real issue I had was minor but, I also purchased the box for the ring and I'm surprised that didn't come with the ring itself. Plus it was not hinged but rather just a top and bottom of a box which was an odd design in my opinion. Other than that though, the ring was beautiful and exactly what she wanted!

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Natalie N.
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June 3rd, 2016
Verified purchase

I ordered my wedding ring (band) from MoissaniteCo.com and am thoroughly pleased with it. It arrived early and was in perfect condition. When I was on my honeymoon (being new to wearing a wedding ring) I got tons of sunscreen inside all of the settings. I had it thoroughly cleaned and it looks brand new. This is a very high quality ring with top notch materials and skilled craftsmanship. I'm very happy that I chose to get my ring from here with all of the options out there.

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Mary H.
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November 8th, 2017
Verified purchase

Great! Super happy with how my ring turned out! 7.5mm cushion is the perfect size. Very sparkly and great quality. The band thickness was thinner than what I imagined it would be. I do wish they have more photos and videos of the ring on a woman's hand for size reference, not just the close up of the ring on a portion of the finger. But other than that no complaints!

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Easiest P.
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November 14th, 2015
Verified purchase

We could not be Happier. It did take little longer than they said to ship but I think part of it was I was anxious to get the ring. I ordered a more antique setting and it came out beautiful. She is constantly smiling it and moving it in the light. The 'sparkle' is crazy and creates little stars when we are in the car from oncoming headlights all over the ceiling. It was a lot of money and I was worried ordering, but everything was great!

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Robyn n.
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February 24th, 2018
Verified purchase

Customer service was great to work with. Craig and Chris answered all my questions in a very prompt manner. Chris went above and beyond with delivery, he even deducted the overnight delivery charge when my ring took longer to make. My ring is gorgeous, even more beautiful than the video shows. Very high quality and worth the wait. I would highly recommend Moissaniteco to anyone considering a moissanite ring or jewelry.

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Robert B.
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December 5th, 2018
Verified purchase

Katrina was amazing she made my decision so much easier and she was patient cause you want to make sure your getting the exact correct thing especially when you are getting married, yea they put up with me having a ton of questions, but its alot of money for me I just wanted to make sure I got the right one and it was right amazing stones to moissanite company ones

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J N.
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June 30th, 2018
Verified purchase

This was a very smooth transaction, and we look forward to receiving the order, and I am sure that we will be very pleased with the earrings. They are for some a very special person, and the time of delivery is crucial, so that is why we chose overnight shipping, which we are glad was an option. We have received the order in great time. The gifted person is very pleased. Platinum protects her from her nickel allergy.

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Jonathan L.
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March 22nd, 2017
Verified purchase

The process of ordering was quick and easy! My fiance loved the ring and we've received so many flattering complements about its design and brilliance. We were hesitant at first, but now we can't wait to purchase the matching wedding ring and band. We both think moissantie was a smart investment that will last a lifetime.

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Pcp H.
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August 25th, 2016
Verified purchase

For my fiance it was a fast and easy transaction. The stone is beautiful and I love my ring, however, after only three months the metal (14k white) turned yellow quickly. I was disappointed to see that it looked very yellow in such little time of wearing. This was very obvious as it sat next to my wedding band when I tried them on together, which was also 14k white. Yes, you can send it back in for a small fee, but if you do not want to send it back in, most local jewelers will not touch moissanite to have it re-dipped. I read a blog stating that other people had this problem and they often have to send it in to be re-dipped and re-polished and were dissatisfied with how quickly it yellowed. Don't get me wrong, I LOVE my ring, but if you have a lot of metal showing on your ring, it is a great possibility you will have the same problem. I would recommend getting a ring that has a band with accenting diamonds to reduce as much visibility of metal as possible.

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MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...

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Mike C.
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