Moissanite Co has a rating of 4.6 stars from 4,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring, and wedding band. Moissanite Co ranks 58th among Gems sites.
Yes, I received it and love it! So happy with all my pieces from Moissanite Co. I'll never buy real diamonds b/c there is no reason when you have a quality product like these! Thank you!
Wanted to return an item within the 30 day window. After much back and forth they says no, item needed a security tag. No tag was on the item initially, it was on the main ring. They offered to resize, but the band didn't support the ring with a large stone. When I originally inquired to purchase an additional band, I was quoted almost $200 more than I was charged for the first band. The engagement ring is beautiful, the band is cheap and thin. Company is not easy to work with, go to a local jeweler and save yourself the headache. There's not much difference in cost.
Easy to use website, superior products. I am making my THIRD purchase happily with moissaniteco. I love that I am supporting a more ethical, eco-friendly, and economic product that sparkles beyond any diamond.
Best selection and price of Moissanite engagement rings on the web! So Excited:)
I have two real diamond sets in rose gold and platinum with 2 carat solitaires purchased off of Blue Nile. I was told to look at moissanite's before I purchased my third and final set.
Wow! Where have I been. The "Bling", The "Fire" this moissanite throws is drop dead gorgeous - stunning. This is a ring you see across a sea of diamonds.
Hands down the moissanite is beyond compare. The Blue Nile sets I paid a small fortune for pale in comparison. They are grade A in the three C's. My mossianite is definitely the front runner, breathtaking.
Thank you for giving me The Fire, The Brilliance I've been searching for at a very reasonable price :)
I've placed many orders with Moissaniteco.com and I'm a very satisfied customer. Their product range is fantastic and the quality of their merchandise is A+. Can highly recommend, and will continue to shop!
My shopping experience has been EXCELLENT! I love my new ring--it is a 40th anniversary present from my husband, so it had to be special. My ring is beautiful, well made and its my finger perfectly. I have bought many many rings from this company before--I have loved all of them-- this ring is no exception. Will definitely purchase from again the next time I want Moissanite.
I was just going to use the Moissanite stone that I ordered from MoissaniteCo.com for a temporary replacement until I could get a suitable diamond set into my favorite ring. I can't imagine doing that now that I see how much more beautiful my MoissaniteCo.com stone is next to any of the diamonds I've been looking at.
I fell in love with a ring and pair of earrings. But I didn't have the money to pay for it all at once. I was able to put them on layaway. Today I paid off my bill and can't wait for my jewelry. I hope it looks as good on me!
At the beginning everything was wonderful.
The price, the quality.
What I am not satisfied is the communication with the representative.
I asked on Friday when my ring would arrive and it would take 2-3 days (I would be out of town), so I asked for it to be overnight-ed and I paid the $40. Well it turns out my ring was already attempted to be delivered Friday morning and they then had me pay for overnight shipping for it to be delivered Saturday morning before my flight (When in reality it was already mailed)
I missed the opportunity to receive the ring because I was not given the right date.
When I sent an email explaining my unsatisfactory and requesting to be refunded the $40, I did not even receive and apology or explanation. Just a receipt for the refunded amount.
The quality and and price are wonderful, but I do not appreciate the lack of customer service at the end.
Very happy, it was my first moissanite purchase and I was very impressed, not just by the beautiful ring itself but by the fast and personal service. I will definitely use you again for any beautiful jewelry needs!
It is a real sale on loose stones.
The stones are excellent and were delivered on time.
The ordering process is well constructed and easy to follow.
I will recommend them and if needed, order again from them.
I LOVE my ring. I've had it now for 2 years and it is still beautiful! I've contacted customer service since the time of my purchase til now and receive a prompt response. I would absolutely purchase again.
I purchased an engagement ring which I wanted rush shipped because I wanted to propose on an upcoming trip with my fiance. The customer support staff took care of everything to get me the ring in record time.
I am obsessed with moissanite! I find it to be more beautiful than actual diamonds. My moissanite engagement ring and wedding band so clear and so brilliant, I am constantly getting compliments on it! You cant go wrong!
Good service overall. The only thing that I feel would have improved the service is a calculator/ indicator that helps the shopper know what the import duty on the purchased goods will be in the end.
Thank you
My second order with you guys and went smoothly this time, everything showed up perfect and before expected! Chris has been great dealing with me through emails. His customer service helped me decide to place a second order with you guys.
Thank you
I ordered a loose brilliant round moissanite stone. It was very affordable and absolutely beautiful. The jeweler we worked with chipped the sine while setting it. That's how I found out that the moissanite warranty doesn't cover any damage to the stone. So be careful when getting your stone set. It's pretty common for any type of stone to get chipped during the setting process if the jeweler doesn't know how to work with it. Overall I love my moissanite and working with moissanite Co was great.
I always loved the idea of proposing with a stone that was truly "in the world, but not of it." That's why I love MoissaniteCo so much! They provided me with an ethical stone that was more beautiful than any diamond, and wouldn't start my marriage off in debt. Thank you MoissaniteCo! You've earned a lifetime customer!
I do not like diamonds, so I was very excited to try something different. MoissaniteCo offered an excellent variety, allowing my then-girlfriend and I to make a decision. We selected an option that felt cheap compared to diamonds, but have received countless compliments from those thinking it is diamond. It looks amazing and I couldn't be happier.
Moissaniteco sells beautiful products and has good customer service. Less than two weeks after I placed my order the price was adjusted, and after an email exchange the company honored the lower cost. The online chat staff, while convenient and professional, were not very helpful. Overall I'm happy with my new center stone and I appreciated this company's willingness to prioritize the my satisfaction over the items cost. Plan on purchasing more items on the future!
Customer service is awesome and my order gorgeous. I love my ring so much that I asked them to design a wedding band to compliment my engagement ring. The design team has been wonderful in answering questions, making sure the design is perfect before starting to make the ring. I am so happy with my engagement ring and I'm sure they will do fantastic with the band.
They say diamonds are forever - I say NOT. I had a 1 ct D colored SI2 graded diamond that was beautiful. Then it cracked! I found on this website a beautiful moissanite identical in shape to my old diamond. I also found the exact same ring setting. Now I have a forever brilliant moissanite ring (upgraded size slightly) I wear daily as my wedding ring. I get compliments on my new ring all the time. Why would I ever go back to diamonds? The prices you pay for diamonds are not justified. I can't wait to pick out some forever one stones for a future addition to my jewelry collection.
The website was quite helpful in providing as realistic an image of the product as possible which was the best thing for me.
When I did finally get the product, it did indeed sparkle, shine and refract like a diamond. It was truly impressive.
My only issue was the box it came in. It didn't look as beautiful as the ring did. Plus they could have at least removed the "Made in China" sticker.
MoissaniteCo worked closely with me to design a custom engagement ring after around some sample photos. They were prompt at responding to emails and keeping me up to date with the status throughout the process.
She loves the ring and the comments to everyone she shows it too on how unique and representative of "us" it is. While we could have afforded a fancy expensive diamond ring, it is not our personality to spend that. MoissaniteCo provided us the avenue to acquire an amazing custom ring at a price we were more than comfortable with.
I will follow the order with a custom band to match the custom engagement ring.
The service was great. However, I was a little disappointed with the color of the amora. It looked a little green in some lighting. Also, I wasn't very happy with the setting-it did not look professionally done. Overall, I was disappointed and would have returned it but just didn't feel like it's worth doing the extra work of shipping the ring back and waiting for another one. I'm just going to buy from a jewelry store for our wedding bands. I'm not sure if I'll order from here again.
The process and rings especially seeing them on Instagram is phenomenal so far!
However the diamonds in the band were a little smaller than it looked on the Instagram but my fiance absolutely loved it!
I was impressed with the variety of settings and the customization options. The ring looked amazing and she loved it! One complaint about the site: All the pictures are black and white. I wish I could view everything in yellow gold with oval gems to have a more customized search experience. Overall, I had a great experience with Moissaniteco!
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