Moissanite Co has a rating of 4.6 stars from 4,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring, and wedding band. Moissanite Co ranks 58th among Gems sites.
Yes, I received it and love it! So happy with all my pieces from Moissanite Co. I'll never buy real diamonds b/c there is no reason when you have a quality product like these! Thank you!
Wanted to return an item within the 30 day window. After much back and forth they says no, item needed a security tag. No tag was on the item initially, it was on the main ring. They offered to resize, but the band didn't support the ring with a large stone. When I originally inquired to purchase an additional band, I was quoted almost $200 more than I was charged for the first band. The engagement ring is beautiful, the band is cheap and thin. Company is not easy to work with, go to a local jeweler and save yourself the headache. There's not much difference in cost.
We were so impressed with this company! The ring is even more beautiful in person. I got the two carat Amora moissanite and it is truly gorgeous. No one has even had an inkling of an idea that it isn't a real diamond. It is beautiful and a smart financial move!
My shopping experience has been excellent so far. I have been in contact with Chris (in Sales) and he has been outstanding with response time and providing me with great answers/help.
If the ring is as beautiful as my shopping experience, you can consider me a happy customer!
I have ordered multiple pieces of jewelry from here and always been impressed with the quality. I have a couple pairs of earrings that sparkle beautifully. Liked them so much that when the time came, I had requested my fiancé to select my engagement ring from moissaniteandco as well! It is fiery and very beautiful under the light.
The ring was as described, very shiny, great quality so far! My fiancé loves it. The order arrived faster than the estimated delivery. The appraisal I requested was 'worth' more than I paid for the ring which is always a perk. The chat team answered my questions quickly and in detail
Fantastic website that offered all I was looking for but couldn't find anywhere else. A lot of choices to be made but all done so easily. My only niggle was with the delivery firm who were a bit of a hassle to deal with but eventually received my package.
Jamie Fletcher
I had a great experience buying a new ring for my wife. The ring is beautiful and I would buy from Moissanite Co again.
Easy and highly detailed! You have help on call and many pictures to help you. Alot of information is right there. I love that under the description of the rings gives you how long it takes for it to be made. You can also easily see even more detailed live images of the rings via youtube by typing in the item number. Only thing I would suggest is better live footage of these beautiful rings.I'm very impressed and happy to pick moissaniteco
I was looking for the perfect engagement ring for my now fiance and upon asking around various online forums I was recommended Mossanite Co. The selection available is amazing and the customer service was quick to respond to any questions I had and has been very courteous. They even sent us a ring sizer free of charge which made buying the right ring the first time that much easier. I would definitely recommend Mossanite Co. To anyone and everyone in the future!
My fiance and I are both very pleased with the engagement ring that I purchased from MoissaniteCo.com. She didn't care about having a diamond, she just wanted something sparkly, and this certainly fit the bill! None of her friends have guessed that the stone isn't a diamond until she's told them - it's exactly what I was looking for. I recommend moissanites to all of my friends.
I love Moissanite Co! This is my 3rd purchase. My budget won't allow for more for a while, but I suspect I'll be back. Awesome quality, gorgeous moissanite and unbeatable prices. Not going back to diamonds!
This was my first moissanite purchase and I was very nervous about spending that much money on a purchase without seeing it in person first. Customer service was wonderful at getting back with me quickly and answering my numerous questions. My ring is beautiful and am so very happy with my purchase. I will gladly use moissaniteco.com again
Everything went well except for delivery time. It was almost 2 weeks after estimated date and had to pay extra for rush even though I was told the date online and I ordered it 2 days before that date.
Great customer service prior to my placing an order.
IT added a photo of my ring in yellow gold that wasn't there. Wow, that's customer service!
I compared my 1.25 ct. Diamond ring (flawless) with my new ring-same size stone. My new Moissanite ring sparkled more. I now will not hesitate to order more jewelry from this company
I love love love my 3 stone ring! The photos on the website don't do it justice! It sparkles like crazy and the quality is excellent. I highly recommend and will definitely be purchasing more pieces in the future.
Craig is a wonderful representative of your company. He is someone that responds to your emails with care and finds answers to your questions no matter how insignificant. He wants to make your experience one worth coming back to.
I was not happy with the first ring I received, center stone was just to big for my liking. I was struggling to make some final decisions on an exchange and Chris from customer service was a wonderful help. He took a personal interest in my order, gave me advice, his own opinion, and assisted me in making the final decision on style and stones. I was thrilled with my ring when it arrived, it was just what I wanted. I would not have been able to get the perfect ring w/o his wonderful help. I would highly recommmend the beautiful jewelry and their dediction to a happy consumer experience. After wearing my ring for several months now, I can honestly tell you that I absolutely love it and am thrilled that I chose this route rather than spending 5 times the money for a diamond. My ring sparkles brilliantly, I will definately be purchasing more pieces!
I've always had a great experience with customer service. They are knowledgeable and prompt. I have been buying products from this site since 2010. I highly recommend them. They have good products at great prices and effective customer service.
Love the variety of styles and products available and ability to customize the product. I have ordered many products and they have always been as pictured with excellent craftsmanship. Overall very happy with my shopping experience and products received.
The photo did not do the ring I ordered justice. The Man's ring w/brilliant cut was so very much more beautiful than the photo. Would order again and have told everyone about hour site and how pleased I was.
I used Moissaniteco.com to purchase my engagement and wedding rings and cannot even begin to put into words how incredibly satisfied I am with my purchase. When I initially ordered the rings I was worried they would look somehow 'fake' or that people could tell they weren't the 'real deal,' but once my husband and I had the rings in our hands they could not have been any more perfect. I get compliments on my ring daily and was able to size up the diamond quite a bit due to the more cost efficient stones. We are extremely satisfied and would highly recommend this retailer to any of our soon to be engaged friends. Purchasing a moissanite ring was the best decision we could have made and the team at moissaniteco.com was not only incredibly helpful in the purchase, but also very knowledgeable, responsive and friendly throughout the entire purchasing process.
Fantastic shopping with MoissaniteCo! This is my 3rd purchase this year from them. I love their products, and customer service is great.
The delivery company was horrible - but that was no fault of MoissaniteCo. I'm in Canada, and was definitely not happy with the FedEx experience. That's really the only complaint I have. For some reason FedEx hates me - twice this year I've had problems (once with an order from a different company).
I initially purchased an engagement ring through moisannite.com last year, and my now fiancé loved it. So much so in fact that we decided to look for the wedding band through moissanite.com also. We initially had trouble finding the matching band for our ring, so we contacted customer service and they were able to quickly get us the link to the band we were looking for. While our wedding is still two months away, we've tried the new band on and she loves it. Moissanite.com is definitely going to be a staple in my future anniversary purchases :)
My husband purchased my engagement ring from MoissaniteCo.com, so when it came time to buy our wedding rings, we went back to find the band that best went with my ring. My engagement ring is a round halo pave ring (which gets tons of compliments!) and the wedding band we picked wraps around the stone perfectly. They look great together and I am so happy for how great they look!
I was quite hesitant about ordering my wedding set online, but could not find any jeweler in my city that sells Moissanite. After reading many great reviews about MoissaniteCo.com I decided to go with them. They have a big selection of styles, and they have something for everyone!
Their customer service is great, and they guided me to find exactly what I was looking for. I don't think I could've done it without their help! I am very satisfied with the style and quality of my wedding set, and could not be happier.
It would be nice to have a filter when searching, otherwise, it's a good experience. The only other suggestion I have is to provide a way to try on a style and return if it doesn't work for you. My engagement ring from 7 years ago is from MoissaniteCo and I love it. BUT, I smashed the center stone on a work trip and either needed a stone replacement or a new ring. We decided to go with a new ring and I was having a hard time deciding between two different styles on the site. The ring I purchased is gorgeous and exactly what I wanted, but it doesn't sit flush with my wedding band like my initial ring did. The process of returning the ring, paying for the return/restock, and ordering a new ring that I also don't know if it will fit properly was too cumbersome. I do want to reiterate that the product I received is truly stunning and the quality is excellent, there are just a few challenges when purchasing online what I hope is the last version of my engagement ring that I'll ever buy!
MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...