• Moissanite Co

Moissanite Co

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Overview

Moissanite Co has a rating of 4.6 stars from 4,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring, and wedding band. Moissanite Co ranks 58th among Gems sites.

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Positive reviews (last 12 months): 89.6%
Positive
43
Neutral
0
Negative
5

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7,164 reviews

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How would you rate Moissanite Co?
Top Positive Review

“Love all my Moissanite pieces”

Michelle V.
9/17/24

Yes, I received it and love it! So happy with all my pieces from Moissanite Co. I'll never buy real diamonds b/c there is no reason when you have a quality product like these! Thank you!

Top Critical Review

“Difficult to work with”

Kelly J.
9/6/24

Wanted to return an item within the 30 day window. After much back and forth they says no, item needed a security tag. No tag was on the item initially, it was on the main ring. They offered to resize, but the band didn't support the ring with a large stone. When I originally inquired to purchase an additional band, I was quoted almost $200 more than I was charged for the first band. The engagement ring is beautiful, the band is cheap and thin. Company is not easy to work with, go to a local jeweler and save yourself the headache. There's not much difference in cost.

Reviews (4,568)

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customer service (1658) engagement ring (504)
Thumbnail of user glorias458
Illinois
2 reviews
1 helpful vote
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June 9th, 2021

I really enjoyed working with MoissaniteCo. Everyone I spoke with was very knowledgeable and were quick to answer any questions that I had. The end result of my pendant was fabulous and I'm absolutely in love with it. They really did an outstanding job. I'd highly recommend them and their solid work and solid customer service to anyone! Alanna

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Thumbnail of user wyattj28
New York
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

We had to buy my now wife a new ring due to a garbage disposal accident and the customer service was excellence through the process. The ring we got is beautiful and my wife gets compliments on it all the time.

Thumbnail of user josepheb1
Georgia
2 reviews
2 helpful votes
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May 27th, 2021

I just wanted to tell you that I received the eternity ring yesterday and am in love! The ring came out exactly the way I wanted and it's very, very comfortable! :) But what blows me away the most is how sparkly the moissys are! I have a new found respect for moissanite.

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Thumbnail of user elenaj41
Florida
2 reviews
0 helpful votes
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June 29th, 2021

I received my ring on Dec. 24th and it is absolutely beautiful! I have several pieces of Moissanite jewelry and diamond jewelry and I love all of them but the yellow stone is so unique and looks exactly like the most expensive perfect yellow diamond! The workmanship is great and it arrived for Christmas as promised! Thanks to Craig and Chris for a wonderful buying experience! Now I will need a grey one :)

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Thumbnail of user loraineb35
California
1 review
0 helpful votes
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September 19th, 2023

I've been wanting to get a new wedding set for a few years now and my husband wanted to give me something for my five year anniversary of being cancer free. I haven't been able to find what I've been looking for because I am so picky and I wanted some bling. And let's face it, bling costs a lot. I heard about moissanite jewelry and decided to research it myself. I came across moissaniteco.com and there was the wedding set I had in my head for years. I thought it didn't exist. I then researched the company and even contacted the chamber of commerce in Las Vegas. The service with this company is timely, the online support is wonderful and accomodating. My ring is absolutely beautiful, I can't stop looking at it. I would definitely buy again from moissaniteco.com. Thank you so much, I am very happy!

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Thumbnail of user silviam52
France
2 reviews
0 helpful votes
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September 14th, 2021

My fiance proposed with a gorgeous Moissanite ring from Moissanite Co, and I get compliments everywhere I go! The sparkle in the sunlight and dinner light, is incredible! I love my engagement ring so much, that I purchased our matching wedding bands from Moissanite Co. Also. I'm glad Moissanite Co figured out that if a wedding band is to be worn for 50+ yrs, it has to be thick gold so it doesn't wear down. The weight of these 14kt white gold bands, plus matching princess stones, is superb! Now, I just have to get married so I can wear it!

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Thumbnail of user pamelaj1252
Canada
1 review
1 helpful vote
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March 2nd, 2023
Verified purchase

I have had my ring for over a year now. I purchased style enr603. While I have been very happy with the design and the Moissanites, I am disappointed in the white gold. I didn't realize that white gold isn't actually white, but a yellowish off white. So after a year of wear, the metal looks a bit yellowish. I contact the company, and they explained to me that it was originally rhodium plated but that plating can wear off with time. What? Why would you plate a gold ring with another metal? They offered to plate it again for me, but I am in Canada, and I really dont want to deal with Fedex again. That was too much "fun" the first time. So while I do recommend Moissanites, I really don't recommend white gold unless you are happy with periodically plating your ring.

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Thumbnail of user jessical1029
Michigan
2 reviews
0 helpful votes
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December 21st, 2023

Exceptional service and a stunning selection! Hearty thanks to Moissanite Co. For helping us purchase the perfect ring for our big day. Highly recommended!

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Thumbnail of user janitas5
Georgia
1 review
0 helpful votes
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July 23rd, 2021

I had decided to buy myself a sparkly ring to celebrate my 26th birthday. I have been searching the internet for months, looking at diamond, diamond simulant and moissanite options. Your site has the best value by far and my ring is everything I had imagined! The brilliance of the stones in my ring keep me gazing at it throughout the day. I can't wait to get engaged - I have a wish list 7 pages long! Thanks so much! I am thrilled with the service and the product!

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Thumbnail of user josephiney6
Nevada
4 reviews
8 helpful votes
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September 21st, 2021

I have a beautifully crafted engagement ring. Enr600 It shimmers and is definitely eye catching. I asked a million questions and was nervous to buy on line, however the ring turned out to be more than I expected. The gold weight is substantial and the prongs appear to be strong. Thank you

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Thumbnail of user kimberlyc120
India
7 reviews
6 helpful votes
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April 11th, 2022

Great service, wonderful products at very competitive prices, will defiantly buy again. These stones are beautiful and it's virtually impossible to distinguish them from real diamonds with the naked eye.

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Thumbnail of user mallorys93
Colorado
1 review
2 helpful votes
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April 3rd, 2023

I was eagerly waiting for my Moissanite engagement ring to arrive, and I was overjoyed when it finally arrived. Although it took about 8 business days, the wait was worth it! The stone is beyond beautiful and exceeded all my expectations. There is no other gemstone that can match the brilliance and beauty of Moissanite. When I took it out in the sunlight, it was breathtaking. The fire is incredible and it sparkled like a shooting star. I chose a 1.25 carat, 6-prong Trellis round solitaire. However, when I received it I realized that it needed to be resized, which was a bit of a hassle. Despite this, the customer service at Moissanite Co. Was fantastic. I even made a change to my order after I placed it and the online chat support was great. Chris in customer service answered all of my questions promptly. My fiancé and I were originally looking at diamonds, but with the high prices, we decided to go with Moissanite and saved the extra money for our wedding bands.

Thumbnail of user christenw1
California
2 reviews
10 helpful votes
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July 16th, 2021

My engagement ring came from your company and I absolutely LOVE it. I joked with my fiance' that I would just love a pair of earrings to wear on our wedding day... and guess what... he remembered without any prodding from me and I received a gorgeous pair of 1 CTW stud earring on my 40th birthday to wear at our wedding a couple of weeks later. I LOVE them as well. I wear them everyday and they are fantastic. I hope my husband will continue to be a return customer!

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Thumbnail of user gerritdinaw
New York
2 reviews
2 helpful votes
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June 4th, 2021

We had a shipping issue, and I have to say the folks worked extra hard to make us happy. After wearing our rings nearly 5 months, we couldn't be more pleased. My Alexandrite and Moissanite wedding set gets attention all the time. Both because having a birthstone in my wedding set is unique, and the moissanite side stones are so gorgeous! It is the perfect size for my small hand, and looks so elegant. The mountings are well made and comfortable. We love this store and will return for more purchases. I'm SO over "Diamonds".

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Thumbnail of user sheila.w
Michigan
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

Ring broke twice. I purchased a ring, upgraded it to platinum and real diamonds on the side. Bottom of band broke in half. I took it to jeweler and they fixed it. This past week the engagement band lost a diamond and a few days later I realized why…the band near the main jewel also broke. Not happy with the quality. They also won't address the issue. They want me to ship the ring back to get a quote on how much it will cost to fix. I paid over 2K for this ring and would hope a ring would last longer than 3 years and I would hope the company I bought it from would service it. Lifetime guarantee is a false advertisement.

Thumbnail of user mikec570
Mike C. – Moissanite Co Rep

We express our regret that Sheila did not accept our offer to assist with the repair of her damaged ring. Despite our multiple attempts to extend our assistance, she declined to send it to us and instead chose to have her local jeweler work on it. Upon examining the photo of the ring she provided, we noticed that the band appeared to be bent and misshapen, which likely led to the crack at the base. It appears that the jeweler who carried out the initial repair may have done so inadequately, resulting in the subsequent break. Hopefully her preferred jeweler will do a better job repairing it the 2nd time since she has refused our repeated attempts to help her.

Thumbnail of user ericw2030
District of Columbia
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

I originally sized my partner's hand with a ring she wore all the time, but as it turns out, it was an oversized ring! We went to a jeweler after proposing and sent it to Moissanite to be resized. The team was kind, still gave me a discount despite being a few days out of warranty (that was a risk when ordering. I needed the ring for a very specific proposal date when we were out of town), and very quick to return the ring so my partner wouldn't miss it for too long. It fits great, but unfortunately, the pave band does look slightly uneven with the gem. If you tilt it a little, it almost looks like it's not, that's how minor we're talking, but both her and I noticed it independently, so it's definitely there. That said, most the band is hidden by her finger when wearing it and it's so slight as to not really be a problem. Most importantly: she still loves it.

Thumbnail of user jazlynd3
California
2 reviews
0 helpful votes
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February 24th, 2023

I debated going with a diamond when I first thought about proposing, but was having trouble trying to make sense out of paying $2 - 3,000 for a ring. So for the fun of it, I looked into diamond alternatives and came across this website. The pictures of the moissanite rings looked awesome, but I was skeptical on ordering a ring online and was curious if they would look as good at the pictures when I actually received the ring in the mail. After lots of research and thought, I figured I would just order one and see for myself. I ordered a 0.6 carrat cushion cut solitaire ring, which also came with the 14k white gold wedding band. The rings was beautiful! It sparkled like crazy and the stones are colorless. My now fiance absolutely loves it, even knowing it's not a diamond! The best part of it, is that it cost about 1/4 of price I would have spent on a diamond exactly the same. Plus, my fiance has compared it to some of her other friend's diamond rings and you can't tell the difference.

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Thumbnail of user benjaminw27
India
2 reviews
0 helpful votes
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April 8th, 2022

Moissanite is one of the amazing sites for an engagement ring. I got my most extensive and beautiful engagement ring. It is designed with an encircled halo around the cushion cut Moissanite center stone and cast in 14k white gold. Loved the quality and overall appeal of the ring.

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Thumbnail of user livial11
California
1 review
0 helpful votes
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February 17th, 2023

We went to a jeweler to repair a necklace and they thought my diamond ring was gorgeous. When I told them it was mossianite they were stunned. You should have seen their faces when my three stone ring tested positive on the diamond tester! They could not get over the sparkle and the quality AND they had no idea it would test positive like that.

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Thumbnail of user ewanm45
GB
2 reviews
2 helpful votes
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March 5th, 2023

I absolutely love my three stone ring made with colorless Moissanites stones and my eternity band. My husband and I were blown away by the moissanite.It is stunning and honestly I like the exceptional shine and glow better than my diamonds. My husband is so proud to get me such a big beautiful ring that the neighbors drool over and I LOVE my gorgeous new wedding set. Thank you for making my wedding so special with these stunning beautiful rings.

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Thumbnail of user amyh176
New Jersey
1 review
1 helpful vote
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July 19th, 2017

I purchased a 1.5 CT Cushion Cut Halo Moissanite style engagement ring for her and she loves it. Rivals a Tacori setting and she gets compliments everywhere she goes. I plan to shop again with MoissaniteCo

Thumbnail of user amandam238
Michigan
2 reviews
0 helpful votes
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April 18th, 2022

After much searching, I found the best wedding band on Moissanite. Collections are just mind-blowing. I had a stackable wedding band set in 14k gold with dazzling diamonds. It looks adorable on my hand. Loved it!

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Thumbnail of user micahj54
Pennsylvania
1 review
0 helpful votes
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September 5th, 2023

I just recieved my 1.5 carat square brilliant engagement ring. I can't stop looking at it. It is everything I thought it would be and then some... the shine is amazing, the size is breath-taking, and I am sooooooo happy! I will order my band now to match...and I will use my reward points that I have earned.Thank You so much!

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Thumbnail of user paxtonw6
California
1 review
1 helpful vote
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May 31st, 2023

I ordered a 3 1/2 carat platinum ring recently and can confirm that even the very large stones exhibit excellent clarity and lack of colorization. The detail on the ring itself is very impressive and the halo stones are beautifully inlayed. There are only a few other internet sites that offer the variety of this company and none that can match the pricing. I have some other purchases in mind so now I have to get back to work to save up the cash.

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Thumbnail of user allisonb142
New York
3 reviews
1 helpful vote
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June 13th, 2021

I wanted the eband085a but the 4.5mm would be too big so I had it custom to 3.50mm and while it took a bit longer to receive it but when I finally did get it... WOW! The details of this band is really beyond amazing and it goes so well with my solitaire. I am so very happy with this eternity band and the online customer services were so fantastic. I know I may have been annoying at times especially since I talk to them every other day and yet, they were so patience, helpful and so darn polite! Way to go! I shall be back for more pieces!

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MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...

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Mike C.
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