Moissanite Co

Working with MoissaniteCo.com on my custom ring set was a pleasure! Prompt customer service responses and quick production/delivery time. Lovely and well made product. I will definitely be placing future orders!

Everyone at Moissanite Co. Has been very kind and very quick in responses! Being able to see a 360 degree image of the ring made our decision much easier as well. I certainly plan on purchasing from MoissaniteCo. Again.

I have been purchasing Moissanite co. Jewelry for 5 years. It's always smooth sailing with customer service are great. They respond back within a couple of hours with an answer. The jewelry is high quality and beautiful. Susan Brust

Thanks for the great customer service! I appreciated the time Chris took to explain my available options. And when I needed to customize my order, he provided useful solutions. The rings arrived faster than the 10 business days it says on the website, and we live in Canada. The whole process was great, start to finish.

I bought my wife a pink mossanite and she loves it! Chris with customer service was surprise helpful when I got her ring size wrong and fix it right away! The whole process took faster than excepted! Thank you

I had done a lot of research before deciding to purchase a Moissanite wedding set to replace my diamond set I'd worn for 15 years. After some back & forth questions via email to customer service, I decided to take the plunge, despite having never seen a Moissanite in person. The whole process from placing my order to receiving my rings took about 2 weeks. When the rings came, I was blown away! I got a 1.5 ct Forever One center stone and it's stunning - perfectly clear and sparkles like nothing else! I've been wearing my set daily for four months now. I still find myself looking at it all of the time & get so many compliments on it. I'm definitely pleased with my decision to buy a Moissanite set and had a wonderful experience purchasing from Moissanite Co. I wouldn't hesitate to buy from them again.

Was easy to customize and place order, however, having to communicate with a sales rep via email was stretched out. Even though response time was within 24hrs, having my questions answered via a phone call or online chat would have reduced my "pre-order" time from 3 days to a few minutes. From a consumer perspective, I would feel much more comfortable communicating with a sales rep in real time, especially when dealing with purchases such as engagement rings. That being said, the quality of the responses was up to par and very smooth. So far, my experience has been good. The ring is absolutely stunning in person. We are both extremely happy with the final product and will most likely be returning customers down the line.

All of my orders from Moissaniteco have surpassed my expectations. The jewelry is outstanding, workmanship unsurpassed and customer service is incredible. I have dealt mostly with Chris and he has been very patient, answering all of my questions, as well as incredibly helpful. The most difficult part for me was finally making up my mind upon which to select among the myriad of choices and styles. I'm looking forward to purchasing another piece of jewelry in the very near future. Anyone who is on the fence about ordering online, rest assured you will not be disappointed. If it were possible to give them 10 stars, I would!

My fiancé bought my engagement ring from here. It is beautiful! No one knows it is not real and I get a million complements on it. Customer service was great with any questions we had prior to the purchase. Would definitely use them again.

Excellent help with Chris in customer service. I have ordered here before and they are wonderful. MoissaniteCo will always be my go-to when buying new jewelry. You cannot beat their Moissanite prices anywhere! I have already gotten several compliments on my ring! Thank you!

Moissanite Co has been absolutely amazing. My fiancé is so impressed with her ring, and she receives compliments daily on it. No one can believe it's not a diamond, and they're shocked at the value. We highly recommend Moissanite Co to anyone who is looking to buy an engagement ring or wedding band.

The ring was/is excellent. I had to contact customer service once to make sure everything was moving along in a timely manner (custom order) and they were promt and polite with a reply. I will definitely be shopping here again, probably for Christmas. :)

The center stone was more yellow than I had expected with the forever brilliant stones, but beautifu l otherwise. When contacting the customer support team the were short and a little rude. However they responded very quickly.

Chris has fantastic customer service skills! We spent several days emailing with him and after answering all of our questions (there were a lot) he helped the girlfriend and I pick a winner! Very rarely do I ever feel so assured when making a large purchase, but my experience with MoissaniteCo.com has left me feeling great about the ring and transaction!

Moissanitco.com was super to work with. They answer email inquiries quickly and were very patient and provided photos before I made my decision on the stone and ring as well. I will be a customer for life!

My wife LOVES her wedding ring. She's not a fan of alot of bling & likes simple. The stone looks amazing as is still clear & sparkles even after almost a year. I would recommend anyone to check out this site, the quality & price are top notch

Had to retype credit card info multiple times when showing payment options page after changing something else. Other than that, relatively easy. Fairly expensive shipping compared to other online sellers. Expensive product, but good quality.

-James Tucker

The stones are fantastic! The settings are perfect too. Just if you could have "multiple screw back combo", that will be even better. Because I lost one back (just the back) in the first month, and I ended up buying one from amazon. Well, it fits. But not exactly the same with the other one though. So I think have an option of buying more than one back for one stone will be popular. Also if there is a purchase option for just buying the backs, that will be great idea too.

I had a good experience with this company... except for the the fact that when I asked them to rush my order, it got delayed past the initial expected ship date. Then after I bugged customer service about it it was shipped the next day. I didn't leave a lot of time but I had hoped to get the ring before my engagement.

So much fun looking at all the beautiful options...and at a fraction of the cost. Can't wait to get the stone set into my 25 year old setting that, unfortunately, was severely damaged when I banged it on the car door. Have been wanting a larger stone for quite some time but couldn't bring myself to drop the price of a new car on a quality diamond that the average Joe would ever be able to tell the difference. Wish there was a way to post 'after' pics to show what I anticipate to be a gorgeous ring when it's all completed. I also like the extra safety of requiring a signature as our packages sometimes get delivered a block over to a house with the same number and I don't want this gem sitting in our mailbox waiting for some porch pirate to cash in in the event I am not home when it gets delivered.
Update: the stone looks exquisite in the setting and is a huge head turner! Will most definitely shop here again.

Production time was longer than the specified time on website (said 10 biz days, took 13) and I had to contact customer support multiple times and kept being told it would probably ship soon. Despite this wrinkle, in the end they overnighted it at no cost to make sure it arrived on time, which I greatly appreciated. Haven't seen the ring yet (I'm dying over here waiting for the proposal!) But I'm sure it's absolutely stunning!

I was a great shopping experience. I had to get a custom order for a nickle allergy. The customer service people were extremely helpful and knowledgeable. The ring showed up right on time and 1 1/2 months later still no problem with the ring in any way. She has not had a reaction to the metals that we choose and I will be buying a matching wedding band soon. Also the stone are just as amazing as they say everyone is jealous of the brilliance and the color. Nothing I have ever seen shines like these stones. I will and have told everyone I know about Moissaniteco. I highly recommend shopping here.

The engagement ring I bought (2 ct equivalent Amora round w/ diamond halo) is gorgeous and came true to size. Fiance loves it. I admit that I was uneasy with the process at first. The company's website didn't have the same level of transparency as companies like Amazon have, for example, when it comes to order processing. They do have an "order status" section of the website but it isn't very clear or reassuring. Nevertheless, I received the ring pretty much on the expected delivery date.

An excellent shopping experience! Chris was very helpful in allowing me to use a previously purchased stone in a new ring make. Production time and shipping were both quicker than I expected, and the rings are so well made and absolutely beautiful!
Would recommend Moissaniteco to anyone looking to buy jewellery.